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[image: Your daily Update] December 21st, 2011 10 Things Medicare

Won't Tell You -

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10 Things Medicare Won't Tell You The government's massive entitlement

program is full of costly glitches.

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l-you-1324333528533/#article_tab_quotes>

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By CATEY HILL

1. " We fork over millions for unproven procedures. "

Medicare spends millions of dollars each year on treatments that many

medical experts deem unnecessary. One example: Digital mammograms. These

are often more expensive than traditional mammograms but not necessarily

better for older women. A five-year clinical trial conducted by the

National Cancer Institute found that digital mammograms were no more

effective in finding cancers in women 50 and older than traditional

mammograms. But the number of digital mammograms that Medicare paid for has

risen from 426,000 in 2003 to nearly 6 million in 2008 -- a jump that

increased the cost of breast cancer screening by more than $350 million,

according to an analysis by The Center for Public Integrity, a nonprofit

investigative news organization.

Also See

- 10 Things Social Security Won't Tell

You<http://www.smartmoney.com/retirement/planning/10-things-social-security-wont\

-tell-you-1314999788631/>

- 10 Things Vacation-Rental Sites Won't

Say<http://www.smartmoney.com/spend/travel/10-things-vacationrental-sites-wont-s\

ay-1323712196480/>

- 10 Things Life Insurers Won't Tell

You<http://www.smartmoney.com/plan/insurance/10-things-life-insurers-wont-tell-y\

ou-1308333194735/>

Medicare also often pays significantly more for liquid-based cytology, a

screen for cervical cancer, than it does for routine pap smears, even

though a large 2009 study found that the expensive test is no more

effective than the traditional procedure when it comes to detecting cancer.

Using the newer, more expnsive test costs Medicare an extra $90 million

since 2003, according to The Center for Public Integrity. Another point of

contention is that Medicare pays for screening colonoscopies for people

over 75 despite the fact that the United States Preventative Task Force

" recommends against routine screening for colorectal cancer in adults age

76 to 85 years. "

Medical experts argue that testing shouldn't always come down to cost. " One

person's 'unnecessary' care is another person's necessary, " says Joe Baker,

president of the Medicare Rights Center. " Medicare pays for most tests or

procedures that a doctor orders. " Still, there are many unnecessary

procedures that Medicare pays for each year that are outside or clinical

guidelines, some of which could be eliminated with better doctor and

consumers education, he adds. A spokesman for the Center for Medicare and

Medicaid Services (CMS) says that it " pays for services that are reasonable

and necessary " though it does try to " provide physicians as much

flexibility as possible in using their judgment to design a treatment plan

that meets the patient's needs. "

2. " Think Social Security is broke? Just look at Medicare. "

With the debate raging over the astronomical cost of entitlement programs,

experts say it's easy to forget that Medicare and Social Security are two

different programs with different financial strains. In the short-term, at

least some parts of Medicare are worse off than Social Security, according

to a 2011 report by the Social Security Administration. The report

concludes that the Medicare Hospital Insurance Fund or Medicare Part A,

which pays for hospital insurance, " faces a more immediate funding

shortfall " because it is projected to run out of money in 2024, compared to

2036 for Social Security. (Note that Medicare Part B and Part D, although

expensive, " remain adequately financed into the indefinite future because

current law automatically provides financing each year to meet the next

year's expected costs, " the report says.)

It's easy to see why Medicare is in such bad shape, experts say. Consider

an average couple, both earning an average $43,500 per year. Upon retiring

in 2011, they would have paid $119,000 in Medicare payroll taxes during

their careers, but they can expect to receive medical services worth

$357,000, according to an analysis by the Urban Institute, a research

institute that educates Americans on social and economic issues. What the

average person puts into Social Security versus what he or she gets out is

more balanced. The same couple would have paid $598,000 in Social Security

taxes and received an estimated $556,000 in benefits.

The picture doesn't look much better going forward. In 2010, Medicare costs

represented 3.6% of gross domestic product for the United States. That

number is expected to jump to 5.6% in 2035 and 6.2% in 2085 -- the result

of " continuing growth in the volume and intensity of services provided per

beneficiary, " according to the CMS, the government agency that administers

Medicare.

Baby boomers are a big part of that growth. In the last year alone, more

than 7,000 boomers turned 65 every single day a total of 2.5 million in

2011, according to AARP. It's this rapid aging of the boomer population

that contributes to the fact that the Medicare-eligible population will

more than double by 2050, according to projections from the Census Bureau.

A spokesman for CMS says that thanks to the Affordable Care Act -- which

was signed into law last year and designed to make health care more

affordable and expansive for Americans and hold insurers accountable -- CMS

is " implementing many initiatives that will help reduce long-term costs

while improving the quality of care that a patient receives. "

3. " We pay for dead people. "

It's not just for the living. In 2010, the Center for Medicare and Medicaid

Services paid more than $3.6 million for Medicare Part D (the prescription

drug benefit) to deceased beneficiaries, according to testimony from

Levinson, the inspector general of the U.S. Department of Health & Human

Services. Between 2004 and 2008, CMS paid for 142,000 procedures at 2,119

hospitals or clinics on nearly 5,000 dead patients, at a cost of roughly

$33 million, according to an analysis by PearlDiver, a medical database

management company. In 2008, the Senate Permanent Subcommittee on

Investigations found that Medicare had paid tens of millions of dollars to

suppliers who were using the identification numbers of dead doctors when

filing claims. The total amount paid for these claims is estimated to be

between $60 million and $92 million, according to the subcommittee report.

What's going on here? Sometimes it's fraud -- the doctor, hospital, medical

group or supplier knowingly uses a deceased person or doctor's

identification number -- and sometimes it's a mistake, experts say.

However, it's usually clerical error on the part of Medicare that they

actually pay these claims, says Ben Young, president of PearlDiver. " It's

hard for [CMS] to manage its large database effectively. "

A May 2011 report from the Office of the Inspector General regarding the

$3.6 million in improper Part D payments comes to a similar conclusion:

" CMS's systems categorized these enrollees as alive or as having different

dates of death than those listed in the SSA death master file, " the report

says. This happened because " its systems did not always identify and

prevent improper payments. "

With regards to the $3.6 million in payments to dead beneficiaries, a

spokesman for CMS says the organization has now " recouped the entire amount

of improper payments. " In addition, it says that it " has installed

modifications to its data systems to further reduce the likelihood of

improper payments. "

4. " Don't expect a five-star plan. "

Medicare's Five-Star Quality Rating System is designed to rank Medicare

sold by private insurers. Often called Medicare Advantage plans, these

policies offer Medicare Part A (hospital insurance) and Part B (medical

insurance) coverage and sometimes extras like vision and dental coverage.

They also often come with prescription drug coverage, or Medicare Part D.

The star system is designed to recognize the best private policies with

five stars. Medicare enrollees who couldn't find a five-star program during

the open enrollment period that ended Dec. 7 can still sign up for one

through Feb. 14.

But that's if you can find one of these policies in your area. " There are

not a lot of these to choose from, " says Adrienne Muralidharan, the senior

Medicare specialist at Allsup, a site that provides Medicare resources. In

fact, as of Nov. 30, five-star Medicare Advantage plans were available in

just 10 states, according to an analysis by Allsup. The reason: It's hard

to earn five stars. Plans are graded on several counts including customer

service, how many doctors are in your network and prescription drug

coverage.

A spokesman for CMS offers a similar explanation saying that " achieving a

5-star rating is Medicare's highest mark of excellence, and can only be

obtained by those plans that are truly providing the highest quality care

to beneficiaries. "

Despite that fact that there aren't many five star plans now, Medicare is

now creating new incentives and systems to increase the number of higher

rated plans, says Baker of the Medicare Rights Center. " You see how

consumers flock to cars that Consumer Reports rates highly, " he says. " The

expectation is that will happen in the Medicare Advantage market as well. "

5. " We're not popular with many doctors. "

Many doctors limit the number of Medicare patients they will treat,

according to a new study. Roughly one in five physicians across all

disciplines restrict the number of Medicare patients they will take on at a

given time, according to a 2010 study by the American Medical Association.

For primary care physicians, this number jumps to 31%.

These doctors often restrict the number of Medicare patients they will

accept because they feel Medicare payment rates are too low (85% of overall

physicians and 83% of primary care physicians, according to the study) and

that the " ongoing threat of future payment cuts makes Medicare an

unreliable payer " (78% and 82%, respectively), the AMA study showed. " A lot

of doctors are just sick of hearing about these rate cuts, " says

Muralidharan. " They figure it's not worth it. "

But despite the restrictions, Baker points out that most doctors do take

Medicare. Typically doctors who won't accept Medicare are concentrated in

specialties like neurology. And, they are often located in urban areas like

New York and San Francisco, where a large number of consumers can afford to

pay medical bills out of pocket. " Some doctors leave, but it's often the

same doctors who stop taking insurance entirely, " Baker says. " We haven't

seen a significant number of doctors across the board stop taking Medicare

entirely. " A spokesperson for CMS says that " the number of doctors

currently participating in the Medicare program is at an all-time high. "

6. " We get ripped off a lot. "

Last year, the Centers for Medicare and Medicaid Service saw " improper

payments " for Medicare totaling $47.9 billion, according to testimony by

R. Levinson, the inspector general of the U.S. Department of Health

and Human Services. True many of these mistakes are due to clerical snafus

such as eligibility errors and miscoded claims. But there is a growing body

of evidence that shows fraud is a major contributor. The National Health

Care Anti-Fraud Association estimates that at least 3 percent of the total

spending on health care -- or more than $60 billion each year -- is lost to

fraud. " Although it is not possible to measure precisely the extent of

fraud in Medicare and Medicaid, everywhere it looks the Office of the

Inspector General continues to find fraud against these programs, " Levinson

said in his testimony.

Medicare fraud takes many forms. Some of the most common include

health-care providers manipulating payment codes to inflate reimbursement

amounts or to bill for unnecessary or never-performed services. One of the

costliest Medicare rip-offs involves pharmaceutical or medical technology

companies " knowingly selling unsafe or ineffective pharmaceuticals, medical

equipment, devices and other technologies, " says Ken Nolan, a partner at

Nolan & Auerbach, a health-care fraud law firm with offices in three

states. " Medicare is susceptible to fraud not only because of its size and

complexity, but because the system itself makes it easy to defraud the

government, " says Nolan. " Most of the scrutiny, if any, is made after

payment is made -- not before as in traditional business transactions. "

A spokesman from CMS says that the " Administration is doing a great deal to

fight fraud and errors " and notes that this week the Department of Justice

announced that it has recovered more than $2.9 billion from health-care

fraud.

7. " We don't cover a lot of the care seniors need most. "

If your aging mother needs full-time care in a nursing home or a

significant amount of home health care, she will have to meet some strict

criteria to make it happen. For the most part, Medicare doesn't pay for

nursing home care except for people who were hospitalized for at least

three days within the previous 30 days and require " skilled " care, which is

care that only a medical professional like a registered nurse could

provide. Even then, it only covers up to 100 days per benefit period.

Qualifying to get reimbursement for home health care is also difficult, as

you must meet all of following criteria: Be homebound (which means that a

doctor has advised you not to leave home due to your condition, that

leaving home takes considerable effort or you need help like special

transportation to leave home); require skilled nursing care, physical

therapy, speech-language pathology services or continued occupation

therapy; and be getting regular services from your doctor under a plan of

care that he or she has ordered. Medicare does not cover meals delivered to

a home, cleaning and laundry services or, in most cases, personal care like

help bathing, dressing and using the bathroom. " A lot of people don't

realize it but these kinds of care are very limited, " says Muralidharan. A

spokesperson for CMS notes that the organization wants to engage with

members of Congress, aging/disabled community members and experts to

" explore solutions to the nation's long term care needs. "

This gap in Medicare coverage can be financially devastating for many

families. The average nursing home, for example, costs about $77,000 per

year, according to a study by the MetLife Mature Market Institute. Home

health care is also expensive, with rates ranging from about $17 to almost

$30 per hour, according to the American Association for Long-Term Care

Insurance, significantly more for a trained nurse or therapist.

8. " Paws off that cash, grandpa: Your settlement is ours. "

Let's say something goes terrible wrong, you sue your doctor for

malpractice and you win. Don't go counting the money just yet. If Medicare

paid some of your doctor bills, it has a claim against any damages for

expenses, says Joan , a partner at elder law firm Kassoff, &

Lerner. (Medicare only gets money for what it paid, not a percentage of

punitive damages, she says.) A spokesperson for CMS says that claims are

handled in this manner " in order to protect the Medicare trust funds when

other sources of payment are available. "

Most people don't realize this is the way it works, says . What's

more, Medicare often doesn't collect its share of a payout until months or

even years later, Baker says. At that point, many people have already spent

that money on other things. To prevent this, " ask your lawyers to build

this into what they're asking for in the settlement and make sure your

lawyer understands the Medicare recovery process, " Baker says.

9. " Complain all you want ... "

The Center of Medicare and Medicaid Services is supposed to notify the

group that that accredits hospitals, typically the Joint Commission, of all

complaints they receive concerning hospitals. But according to an October

2011 report<http://www1.macys.com/registry/wedding/guest/?registryId=607618>by

the Office of the Inspector General, CMS rarely does so. CMS regional

offices notified accreditors of only 28 of the 88 sampled complaints

against hospitals, " according to the report. That's fewer than one third.

The lack of reporting " compromises Medicare's quality oversight system, "

says the Office of the Inspector General.

Non action also impedes the ability of accreditors to respond to complaints

that may be related to adverse events or other problems at hospitals they

oversee, the report says. " This in turn can deprive overseers important

information when deciding whether to renew a hospital's accreditation. "

Bottom line: If the accreditors don't know about all of the complaints that

a hospital receives, they may continue approve a facility where significant

errors occur. A spokesperson for CMS says that they are now " clarifying the

existing policy for ROs [regional offices] and are working with them to

enhance compliance. "

10. " Want Your Way? Just ask. "

When Medicare denies a claim, experts say often the recipient will simply

pay out of pocket, even if they can't afford it. That's the wrong strategy.

Oftentimes, it's better to appeal, says Judith Stein, the executive

director of the Center for Medicare Advocacy. " People are denied Medicare

like any other kind of insurance, " she says. " Insurance wants your money

and doesn't want to give it back. " Only 1% to 2% of people with denied

claims appeal, but of those that do, more than half either receive more

care or get a higher payment, according to research from the Medicare

Rights Center. " If you appeal, you may very well get your claim approved, "

says Stein.

Filing an appeal is oftentimes pretty easy, experts say. For those who have

original Medicare, they only need to fill out a Redetermination

Request Form<https://www.cms.gov/cmsforms/downloads/CMS20027.pdf>,

and send it to their Medicare administrator within 120 days of the date of

getting their Medicare Summary Notice (the form that Medicare sends when it

pays or denies a claim). Those in a Medicare plan administered by private

organizations need to read the materials the plan sends you each year to

learn how to appeal. Another strategy, say advisers: Call the plan directly

for this information. You may also want to contact your doctor's billing

staff for help with your appeal. A spokesman for CMS notes that when a

denied claim in appealed, in 44% of the cases those denials were

overturned.

via

smartmoney.com<http://www.smartmoney.com/retirement/planning/10-things-medicare-\

wont-tell-you-1324333528533/#printMode>

Structure for Strategic

Planning<http://ptmanagerblog.com/structure-for-strategic-planning>

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Structure for Strategic Planning

So, how do we talk about the long term future? Most long term (strategic)

planning discussions falter. Managers seldom work through long term

planning scenarios.

*Long Term* is a discussion outside the bounds of tangible concrete

circumstances. It is a conceptual discussion.

For years, I have used a planning template and approach which I recently

found compiled and published by

Osterwalder<http://alexosterwalder.com/>in an open source project

called Business Model Generation. The central

piece of the project is a long term planning template called the Business

Model

Canvas<http://en.wikipedia.org/wiki/Business_Model_Canvas#The_Business_Model_Can\

vas>

..

In its one page form, it allows a group to deconstruct the elements of its

business model into nine elements.

- Key Partners

- Key Resources

- Key Activities

- Cost Structure

- Value Proposition

- Customer Segments

- Customer Relationship

- Customer Channels

- Revenue Streams

This Business Model Canvas provides the structure for an orderly

discussion, an orderly conceptual discussion about the way the business is

put together. And that’s our Inventory, as of today.

<http://fosterlearning.files.wordpress.com/2011/12/businessmodelcanvas.jpg>

The second step of this process is to examine external forces (trends,

competitive pressure, economics, demographics, regulatory pressures) that

will impact on each of the nine elements.

The third step is to redefine the nine elements in response to those

external forces. This third step is the work product of the long term

planning discussion.

A structured conceptual discussion, strategic planning.

Rewards for patients to switch

care<http://ptmanagerblog.com/rewards-for-patients-to-switch-care>

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Rewards for patients to switch care Harvard Pilgrim plan seeks to reduce

costs

[image: C. Lord, the president of Associated Industries of

Massachusetts, said, & lsquo;We & rsquo;ve been talking about getting

consumers more engaged in making their own health care

decisions. & rsquo;]

C. Lord, the president of Associated Industries of Massachusetts, said,

‘We’ve been talking about getting consumers more engaged in making their

own health care decisions.’

Told they need a routine medical test, such as a colonoscopy or a

mammogram, most patients go wherever the doctor recommends. But under a

program being rolled out next month by Harvard Pilgrim Health Care, they

could be paid to seek care somewhere else.

The health insurer plans to introduce a rewards program through which its

Massachusetts members who have been given referrals will be asked to call a

“clinical concierge’’ service that can direct them to hospitals or medical

facilities that charge less for the same tests.

In return, they will receive a check from Harvard Pilgrim, ranging from $10

to $75.

The program, called SaveOn, is intended to help patients make smarter

health care choices, according to Harvard Pilgrim, and to rein in the

runaway prices of imaging tests and other procedures that have contributed

to steadily rising premiums.

“It’s the kind of decision patients aren’t making today because they don’t

have the information,’’ said H. Schultz, chief executive of Harvard

Pilgrim, the state’s second-largest health insurer. “Doctors are still

referring patients for diagnostics based on the way they’ve always done it,

without regard for the cost. But we can’t sit around and accept behavior

that drives costs up with little or no impact on quality.’’

By throwing down the gauntlet before the state’s powerful medical care

providers, Schultz said Wellesley-based Harvard Pilgrim is responding to

the demands of financially pressed customers and administration

officials, who have called on insurers to create incentives to contain the

escalating price of care.

But some doctors are skeptical of anything that would take away from them

decisions about where to refer patients.

They say they are in the best position to vouch for the quality of medical

test providers and have longstanding relationships with testing companies

that get them data quickly and accurately.

“I do have concerns about this,’’ said Dr. Rick , a primary care

internist and chief medical officer of Newton’s Atrius Health, an alliance

of six community-based doctors groups, including Harvard Vanguard Medical

Associates.

“When I refer a patient for a test or an imaging, I’m taking into account

what the patient needs and I’m referring the patient to a place where

there’s quality. And I know that from experience.’’

also noted that if something goes wrong with a patient’s care, “The

doctors are liable.’’

Insurers have been pushing to slow the rate of cost increases in recent

years, both through products they offer and the ways they reimburse doctors

and hospitals.

Several carriers, including Harvard Pilgrim, have been negotiating

so-called global payments, which give providers annual budgets to cover

patient care instead of paying providers for every visit, test, and

procedure.

On the customer side, health insurers have been selling employer groups

limited-network plans, which restrict which providers patients can see, and

tiered-network plans, which require them to pay more to visit higher-priced

physicians or medical centers.

But SaveOn, which has already been introduced as a pilot on a limited scale

in New Hampshire, will be the first in Massachusetts structured as a

rewards program, similar to those offered by online retailers for shopping

at their stores.

Harvard Pilgrim officials are expected to meet this week with regulators

from the state Division of Insurance, which must approve the program before

it can be marketed as an add-on to the insurance products the company sells

to businesses and other employers.

“Conceptually, it’s a move in the right direction,’’ said C. Lord,

president of Associated Industries of Massachusetts, a trade group

representing 6,000 businesses. “We’ve been talking about getting consumers

more engaged in making their own health care decisions. Up until now,

there’s been no incentive to a consumer to shop around.’’

The role of employers in educating their workers will be key to the

adoption of SaveOn because employers typically pick up the largest share of

health insurance costs.

But if the program succeeds in moderating reimbursements for everything

from MRIs and CT scans to ultrasounds and sleep studies, employers will

probably want their own financial reward.

“Ultimately, the savings should be reflected in premiums employers pay,’’

Lord said.

While consumers are often unaware of the costs of tests and procedures

because their insurers are billed, soaring premiums have forced many

employers to redesign policies with higher deductibles and co-pays, meaning

individuals are paying more on their own.

Switching to lower-cost test and imaging services recommended by Harvard

Pilgrim’s concierge subcontractor, Tandem Care of Manchester, N.H., could

reduce those out-of-pocket expenses, Harvard Pilgrim executives said.

The company said bills for procedures vary widely, depending on where they

are performed.

For instance, potential savings on colonoscopies can total $1,700 per

procedure, they said, while the price variation for mammograms is sometimes

as much as $285.

Two reports from Attorney General Martha Coakley over the past two years

have documented disparities in what hospitals and doctors are paid by

insurers for the same services.

Several of Boston’s Harvard-affiliated teaching hospitals and hospitals

with geographic monopolies have been among the highest paid.

Lower-priced providers, including community hospitals in competitive

markets, have called for more openness on pricing.

“This is pretty positive,’’ J. Thieme, executive director of the

Massachusetts Council of Community Hospitals, said of the SaveOn program.

“It contributes to transparency, which we would hope for. It helps

consumers to make rational decisions,’’ he said.

Harvard Pilgrim’s Schultz said he hopes SaveOn will help the insurer sell

products and gain market share while driving down health care costs, one

procedure at a time.

“This becomes a conversation at the watering hole - ‘I just got a check for

$75,’ ’’ he said.

Medicare SGR: Short memories vs Groundhog

Day<http://ptmanagerblog.com/medicare-sgr-short-memories-vs-groundhog-day>

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Short memories

When the health care reform bill was pending, and the Congressional Budget

Office was asked to opine on its financial impact, one of the " givens " in

the cost equation was the annual sustainable growth rate (SGR) formula

included in the 1997 Balanced Budget Act. The was a provision that would

reduce physician Medicare rate schedules each year. The SGR adjustment was

to save hundreds of millions of dollars during the ten-year analysis period

used by the CBO. It was included in the calculation because it was a sure

thing prescribed by law.

The problem is that, since 2003, Congress has postponed the rate

reduction. Each year, thousands of doctors from around the country,

directly and through their trade associations, lobby hard -- and they are

successful.

The SGR formula works this way: If spending due to increased use of

services by Medicare patients rises faster than the nation’s gross domestic

product, Medicare must compensate by cutting reimbursement rates for

physicians enough to bring spending back in line with GDP growth. This

year, the SGR adjustment would hit doctors with a 27.4 percent pay cut for

their Medicare patients in January unless Congress steps in. As noted in this

*Washington Post*

article<http://www.washingtonpost.com/national/health-science/medicares-sgr-form\

ula-has-snowballed-to-budget-busting-juggernaut/2011/12/13/gIQAXaq3wO_print.html\

>

:

*Postponing the cuts . . . would cost $21 billion for a one-year delay and

$38.6 billion for two years. Fully repealing the formula would add nearly

$300 billion to the deficit, according to the Congressional Budget Office.*

Rest assured, the cuts will be postponed again, kicking the

can<http://runningahospital.blogspot.com/2010/11/do-i-hear-someone-kicking-can.h\

tml>further

down the road.

But this year, the whole thing is mixed up with the controversy about

extending the payroll tax cut. Here is an explanation from

*Politico*<http://www.politico.com/politicopulse/>that should make the

whole thing clear:

*After a very long Monday, House Republican leaders announced last night

they would not hold an up-or-down vote on the Senate’s two-month payroll

tax cut and SGR patch. Instead the House plans to take a series of mostly

show votes today, including one on the motion to reject the Senate's

version and instruct conferees, and another on a " majority resolution " that

restates the House Republicans' priorities when it comes to a two-year " doc

fix " and other parts of the year-end package. Little is certain, and GOP

leaders were careful not to overpromise on the slate of votes today.

Majority Leader Cantor (R-Va.) said the endgame is to appoint a

conference committee " so we can actually work the differences out. " He

added: " We can resolve this situation and the people of this country can

get what they deserve — certainty on tax policy and health care policy

going forward. " Minority Leader Pelosi said she would not appoint

members to a conference.*

via

runningahospital.blogspot.com<http://runningahospital.blogspot.com/2011/12/short\

-memories.html>

Changing Medicare Plans After the Open-Enrollment Deadline - Total

Return -

WSJ<http://ptmanagerblog.com/changing-medicare-plans-after-the-open-enroll>

Posted 1 day ago by [image: _portrait_thumb] Kovacek, PT, DPT,

MSA <http://posterous.com/users/1l1oCkDWEWjv> to

PTManager<http://ptmanagerblog.com>

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post]<http://posterous.com/likes/create?post_id=87518768>

Medicare Buyer’s Remorse

By Greene

The so-called

open-enrollment<http://online.wsj.com/article/SB10001424052970204450804576623023\

096755498.html?KEYWORDS=kelly+greene>period

– when people enrolled in Medicare can make changes to their

coverage – ended earlier this month. But there are still some options for

people who didn’t make changes or have buyer’s remorse.

One possibility: For some types of coverage, people using Medicare can opt

one time next year into a plan with Medicare’s highest rating of five

stars. And people who enrolled in a Medicare Advantage plan can “disenroll”

from Jan. 1 through mid-February, according to Allsup, a Belleville, Ill.,

firm that advises Medicare recipients and their families.

Two other situations in which you can enroll or change plans are when you

turn 65 – or when you move. When that momentous birthday approaches, it’s

important to learn about the window for enrollment, and the penalties if

you miss it. There’s a good list of questions and answers

here<http://www.allsup.com/portals/4/AMA-turning-65-brochv3nc.pdf>

..

Also, if you move – even if it’s to be closer to children or to move into

assisted-living or a nursing home – it’s important to revisit your Medicare

plans to make sure your coverage continues, and change it if it doesn’t.

via

blogs.wsj.com<http://blogs.wsj.com/totalreturn/2011/12/20/medicare-buyers-remors\

e/>

The Ten Happiest Jobs - PT #3 - But #1 in our

hearts<http://ptmanagerblog.com/the-ten-happiest-jobs-pt-3-but-1-in-our-heart>

Posted 1 day ago by [image: _portrait_thumb] Kovacek, PT, DPT,

MSA <http://posterous.com/users/1l1oCkDWEWjv> to

PTManager<http://ptmanagerblog.com>

[image: Like this

post]<http://posterous.com/likes/create?post_id=87526762>

The Ten Happiest Jobs

In my article on the Ten Most Hated

Jobs<http://www.forbes.com/sites/stevedenning/2011/08/11/think-your-job-is-bad-t\

ry-one-of-these/>,

there were some surprises. There are also some surprises in the ten

happiest jobs, as reported a General Social Survey by the National

Organization for Research at the University of

Chicago<http://www.forbes.com/colleges/university-of-chicago/>.

(I am indebted to Lew Perelman for drawing my attention to the Christian

Science Monitor

article<http://www.csmonitor.com/CSM-Photo-Galleries/In-Pictures/The-10-happiest\

-jobs>

..)

1. *Clergy*: The least worldly are reported to be the happiest of all

2. *Firefighters*: Eighty percent of firefighters are “very satisfied” with

their jobs, which involve helping people.

3. *Physical therapists*: Social interaction and helping people apparently

make this job one of the happiest.

4. *Authors*: For most authors, the pay is ridiculously low or

non-existent, but the autonomy of writing down the contents of your own

mind apparently leads to happiness.

5. *Special education teachers*: If you don’t care about money, a job as

special education teacher might be a happy profession. The annual salary

averages just under $50,000.

6. *Teachers*: Teachers in general report being happy with their jobs,

despite the current issues with education funding and classroom conditions.

The profession continues to attract young idealists, although fifty percent

of new teachers are gone within five years.

7. *Artists*: Sculptors and painters report high job satisfaction, despite

the great difficulty in making a living from it.

8. *Psychologists*: Psychologists may or may not be able to solve other

people’s problems, but it seems that they have managed to solve their own.

9. *Financial services sales agents*: Sixty-five percent of financial

services sales agents are reported to be happy with their jobs. That could

be because some of them are clearing more than $90,000 dollars a year on

average for a 40-hour work week in a comfortable office environment.

10. *Operating engineers*: Playing with giant toys like bulldozers,

front-end loaders, backhoes, scrapers, motor graders, shovels, derricks,

large pumps, and air compressors can be fun. With more jobs for operating

engineers than qualified applicants, operating engineers report being happy.

*In Pictures: 10 Happiest

Jobs*<http://www.forbes.com/pictures/egee45hfif/clergy#gallerycontent>

It’s interesting to compare these jobs with the list of the ten most hated

jobs<http://www.forbes.com/sites/stevedenning/2011/08/11/think-your-job-is-bad-t\

ry-one-of-these/>,

which were generally much better paying and have higher social status.

What’s striking about the list is that these relatively high level people

are imprisoned in hierarchical bureaucracies. They see little point in what

they are doing. The organizations they work for don’t know where they are

going, and as a result, neither do these people.

1. Director of Information Technology

2. Director of Sales and Marketing

3. Product Manager

4. Senior Web Developer

5. Technical Specialist

6. Electronics Technician

7. Law <http://www.forbes.com/law/> Clerk

8. Technical Support Analyst

9. CNC Machinist

10. Marketing Manager

The meaningfulness of lives

Why were these jobs with better pay and higher social status less likely to

produce happiness? Todd May writing in the New York

Times<http://opinionator.blogs.nytimes.com/2011/09/11/the-meaningfulness-of-live\

s/?hp>argues

that “A meaningful life must, in some sense then,

*feel* worthwhile. The person living the life must be engaged by it. A

life of commitment to causes that are generally defined as worthy — like

feeding and clothing the poor or ministering to the ill — but that do not

move the person participating in them will lack meaningfulness in this

sense. However, for a life to be meaningful, it must also *be** *worthwhile.

Engagement in a life of tiddlywinks does not rise to the level of a

meaningful life, no matter how gripped one might be by the game.”

This is what underlies the difference between the happiest jobs and the

most hated jobs. One set of jobs feels worthwhile, while in the other jobs,

people can’t see the point. The problems in the most hated jobs can’t be

solved by job redesign or clearer career paths. Instead the organizations

must undertake fundamental change to manage themselves in a radically

different

way<http://www.forbes.com/sites/stevedenning/2011/09/12/the-ten-happiest-jobs/?v\

iew=pc/../2011/07/08/the-five-big-surprises-of-radical-management/>with

a focus on delighting the customer through continuous innovation and

all the consequent changes that are needed to accomplish that. The result

of doing this in firms like

Amazon<http://www.forbes.com/sites/adamhartung/2011/07/28/amazons-4-secrets-to-s\

pectacular-revenue-growth/>,

Apple

<http://www.forbes.com/sites/stevedenning/2011/06/17/apples-retail-stores-more-t\

han-magic/>and

Salesforce.com<http://www.forbes.com/sites/stevedenning/2011/09/12/the-ten-happi\

est-jobs/?view=pc/../2011/04/14/how-marc-benioff-of-salesforce-com-became-the-mo\

st-valuable-ceo-of-all/>is

happy customers, soaring profits and workers who can see meaning in

their work.

via

forbes.com<http://www.forbes.com/sites/stevedenning/2011/09/12/the-ten-happiest-\

jobs/?view=pc>

California Hospital Chain Eyed for Possibly Bilking Medicare for

Millions | PBS NewsHour | Dec. 19, 2011 |

PBS<http://ptmanagerblog.com/california-hospital-chain-eyed-for-possibly-b>

Posted about 19 hours ago by [image: _portrait_thumb] Kovacek,

PT, DPT, MSA <http://posterous.com/users/1l1oCkDWEWjv> to

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post]<http://posterous.com/likes/create?post_id=87570405>

http://www.pbs.org/newshour/bb/health/july-dec11/medicare_12-19.html

Kovacek, PT, DPT, MSA

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