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My name is Hope Fine. I am the Clinical Director of the Hyperbaric

Center in Deerfield Beach.

For the past 7 years we have treated more then 100 autistic children.

My staff's dedication to patient care is of utmost importance. We

make sure vital signs are checked and ears are examined before and

after all treatments. I get very upset when a parent questions the

integrity of one of my staff….especially when this parent invited the

technician into her home because she felt so comfortable when her

boys were with this woman. Robin, our technician, is one of the most

compassionate and nurturing woman anyone would ever have the good

luck to meet. She treats these children as her own and would never

intentionally harm anyone.

Unfortunately [the mom in question] feels the need to vent her anger and blame

my technician for something that never happened when in fact she is

angry at me.

As most health care facilities, we have a cancellation policy. This

policy is explained to and signed by the parent prior to treating

their child.

It states that if a patient cancels within 24 hours of their

scheduled treatment time, more then 3 times, we have the option of

billing them for the treatment. In fact, [the mom in question] cancelled at the

last

minute 8 times. Because she schedules both boys, each having their

own chamber that would be equal to 16 cancellations without a 24 hour

notice. As a matter of fact, on one of those occasions, when we

called the [family] to inquire why they didn't show up for their

appointment, they were in Disney.

It is also unfortunate when someone else mentioned that we only treat

these children " for the money " . Perhaps that person is unaware that

the [family] received a discount for the boys.

This center has also started a " not for profit " fund for low income

families so they might have the opportunity to get HBOT as well as

sound therapy and ABA at no cost to them. We are also on the phone

daily acquiring authorizations and appealing to insurance companies

for coverage so that the parents have no out of pocket expense.

Presently we are working with an attorney on a class action suit

requiring insurance to pay for " investigational " therapy and we are

forming a lobbying group to appeal to the heads of state in

Tallahassee.

Anyone that knows us knows how far from the truth the

statement " they're in it for the money " really is.

Our goal at this facility is to help as many children as we can

despite their finances.

I encourage anyone with any questions to visit our web site or call

me directly at .

Thank you.

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