Message From Jane Re: 's Move

[Guest guest]

Hectic but great.

And, is it any surprise to anyone that you can move three hours and

load and unload everything and get into a new apartment and

accomplish almost anything, but the cable company will never go

right. And, phones have gotten about as bad.

You spend what seems like half your adult life giving them the order,

finally getting it just right, making sure, double checking, but by

the time the install date comes its far from perfect.

My ex-wife recently moved and it sounds funny now but does it have to

be like this....ok move went fine.

But, lets start with cable/dish. Well, Time Warner Cable not

available because complex like many hear has entered into exclusive

agreement with Grande who of course gets service from Time Warner but

offers only some of it. So, confirmed in advance that dish could be

put on her patio rail and would work on that side. Oh takes about an

hour and half to place the order but all seems set and install date

fine. Oh and does have to be two year commitment even through lease

only one year but they assure that if you move and can't get dish

service at new location due to view or whatever, they let you out.

Now, they do call a few days after, nearly three weeks early, wanting

to let her know they have an opening and can come on and do the

install. She does have to explain that she doesn't have the apartment

yet. Ok, thats fine. Now the installer actually shows up a little

early. Oh, this is going good, right? But then says he can't put on

Patio Rail, complex says on tripod on patio only and can't get

reception from there. Now he is nice enough to wait until office

opens about thirty minutes later and she lucks out that the leasing

director who leased to her is there and remembers and confirms fine

on rail and writes document to that effect. Ah, all well again. Now,

he proceeds to run cables, hook up dvrs, taking forever but smooth.

Until. He goes to activate service and finds none. The office says

they don't show an order for programming. Now, obviously he's there

so must have been one. Now she has to try from memory to tell them

what was ordered and they have to reenter for some reason. Well,

whole thing took 5 hours but it was done. Story Over. Oh, no. First

bill comes and she's invoiced for two complete services. Everything

twice. Both orders obviously. The one that couldn't be found and the

extra one entered. So, she has to explain that one wouldn't have two

entire services for one apartment and the whole long story. Oh the

whole exclusive deal and not allowing your choice of cable provider

has been ruled illegal by FCC and only in place until apartment

complexes exhaust their appeals.

Now, phone and internet, easy....oh, bite your tongue. Well, Grande

doesn't offer cable internet although Time Warner does so have to get

phone and internet on DSL. Grande is also chosen provider there

although of course they get it from AT & T. However, Grande doesn't

choose to offer the same speeds as AT & T. So, order from AT & T. She

also gives disconnect for old location. Oh, this only takes another

hour and a half or so. They have to confirm that what is available

really is and go through offering you a million other things even

though you told them initially exactly what you wanted. But its set.

However, where to ship modem comes up and she tries to find out when

they will do so. They say immediately so she says ship to old

location. They don't understand but agree. Now, modem doesn't show.

She calls. Oh, we don't ship until your phone turn on date. So, can't

have modem there when phone is connected? Oh, you'd want that?

Well...duh. Ok, we'll ship it to old address. No, hold it, I'm ready

to move now...ship to new address. Solved and modem actually arrives

by move. But, no phone service. AT & T says problem is inside so must

call apartment maintenance. Apartments say AT & T have to enter

workorder with Grande which owns wiring. AT & T says no way. Calls

Grande, they say yes they need to but we never got order for initial

turn on from them. Now, they get online with AT & T contact and all

gets worked out and a couple of days later phone comes on and I

install internet and all works.

Moving Hard. Getting Cable, Phone and Internet right Impossible...lol

>

>

> Hi to all MY PF PALS!

>

> Sorry it has taken me so long to sit down and write about 's

move

> to Nashville. We spent all day Friday involved in stuff: 's

dr

> appt, the dr was running behind of course. Our family friend

called as

> we were leaving the dr and we met her for lunch in town, and it was

> pouring rain. After we ate and were paying, Eddie shows up. The

friend

> drives to the drugstore for her meds and Eddie & I drive to my

> piano studio to get everything together there to load on the

truck. It

> is still pouring rain. I then drive Eddie to pick up the UHaul

truck.

> Then I drive home and and our family friend, (She is an

> angel to us) were arriving. & started packing up her

room.

> It is still raining hard! I remember that I have to pick up a

> prescription at Kroger so I go and hurry back home. Later Eddie

arrives

> with the truck. A friend who works with him at Schlotzsky arrives

to

> help Eddie with the furniture. Before Eddie brought the truck home

to

> load, he had gone to the furniture store to pick up the sofa. I

forgot

> that part. Eventually, everything was loaded. I don't remember

much

> after that, my mind is going fuzzy and that everything we did on

Friday

> was done in the rain.

>

> Saturday morning we all left at 8:00 am. was driving her car

and

> I was driving my car and Eddie was driving the truck. I have never

been

> to Nashville in my lifetime but I had studied the maps on the

internet.

> I arrived at the apartment complex first. I had to direct Eddie &

> . made a wrong turn at one point but she knew it and

turned

> around. This threw Eddie off. He was lost. As I was resting in

the

> clubhouse on a comfortable couch, my brother and his friend arrive.

> arrives next and finally Eddie was last. was so proud

that

> she made it on her own. After much paperwork, gets the keys

and

> the gate pass. We arrive at the apartment, 911 Lenox Place! (What

an

> address!) Eddie opens up the truck and my brother's friend

says, " We

> can unload this in 20 minutes! " My brother says, " What did you do,

> bring the whole house? " They unloaded in 20-30 minutes. The big

> whole-up of the whole afternoon was the Comcast guy. First, he

walked

> in on clean carpet with muddy boots. Then the order was wrong. He

> said, " Where's your modem? " and Eddie says, " We ordered wireless. "

That

> didn't do cause this guy was just a subcontractor. After much

> conversation with the boss, a wireless something or other was

delivered

> by someone else. TV & Computer were working, but not the phones!

Then

> the Comcast guy says, " Someone else will have to come & fix the

phones " .

> Only one telephone was working and it was in the living room. ( I

had

> wished it was in the bedroom). After eating at the Cracker Barrel

in

> Goodlettsville, my brother and Phil go on home. Eddie, , and I

> spend the night in the apartment. The next day, we all worked,

worked,

> worked. That evening Eddie drives back to Dalton because he has to

work

> at both jobs on Monday. Meanwhile, and I are so pooped we

are in

> the bed EARLY! Next day we unpack, work, unpack, etc. Later we go

out

> and drive around the area. We went back to the Cracker Barrel and

had

> tough pancakes. Even a knife wouldn't cut those pancakes. We went

back

> to the apartment and went to bed. By then everything was ready for

> Eddie to come back the next day and finish up. Eddie arrived on NEW

> YEAR's DAY with a homemade POUND CAKE that he made after work on

Monday

> night. YUMMY! (But we left it at 's house) Eddie hung

pictures

> and did all the things that Dads do and then we went back to the

Cracker

> Barrel to eat. By then it had started snowing and the wind was

blowing

> hard. We hurried & ate and drove back to her apartment.

Eddie &

> I got ready to leave to come home & my portable Helios Marathon

falls on

> 's new Snowman Cake Plate. ( It's very filmsy anyways) I felt

very

> bad but Eddie glued it back together. cried and we left.

(

> always cries when we leave). We talked to her a few more times

because

> Eddie forgot to help her fill out her moving expense form. Eddie

asked

> to call after she arrived at work, in the parking lot before

she

> got out of the car. She called this morning. She was on time and

she

> got herself up and it is a miracle. told me that a family

lives

> in her building that goes to ACE because she saw the children in

their

> uniforms. That makes me feel better. Maybe she will meet them.

> will call tonight so later I will post about her first day. Phew!

I am

> very tired. I did not realize that I was so tired. But I am O.K.

I am

> not crying. The zoloft stifles those moods. So I am numb I guess.

> More comments later.

>

> Toodles!

>

> Jane UIP/IPF 12/1998 Dalton, Georgia aka pianolady_musicgirl

>