Re: Re: Liquid Smoke: ALSO what's the hangup with paper?

[Guest guest]

At 03:15 PM 8/22/2008, you wrote:

Please explain to me why email

is no good, but paper is golden.

Because if they mis-represent, and there's a problem, and you have it on

paper, you have them. E-mails can be edited, changed, etc. Friend of mine

had this with their cell phone recently. They were sent an email

promising a certain resolution, and then the company tried to disavow it

because their representatives wouldn't send something like that

out.

Yes, physical letters can be altered, but not as easily.

In addition, in the past, there have been people who (ghod knows why)

were so anxious to use a particular product that they actually forged an

email saying it was OK -- and it wasn't. (I did not witness this myself;

it was before my time.) I suppose these days you could Photoshop or DTP a

letterhead if you wanted to lie about getting the go ahead,

but....

Now, I may well open a folder, and we can put scans of any physical

letters we may have on products. We can also put files which are emails

and note that so-and-so received this from XYZ company and chooses to use

this product, but it does not meet the standard.

It is your choice as to whether you choose to consider an email a correct

form of validation for a product you personally will use. But Elaine's

standard was, and remains, a physical letter on the company

letterhead.

—

Marilyn

New Orleans, Louisiana, USA

Undiagnosed IBS since 1976, SCD since 2001

Darn Good SCD Cook

No Human Children

Shadow & Sunny Longhair Dachshund

[Guest guest]

> At 03:15 PM 8/22/2008, you wrote:

>> Please explain to me why email is no good, but paper is golden.

>

> Now, I may well open a folder, and we can put scans of any physical

> letters we may have on products. We can also put files which are

> emails and note that so-and-so received this from XYZ company and

> chooses to use this product, but it does not meet the standard.

>

> It is your choice as to whether you choose to consider an email a

> correct form of validation for a product you personally will use.

> But Elaine's standard was, and remains, a physical letter on the

> company letterhead.

Well, but Elaine had the added worry - that none of us have - of

worrying about being

sued if a product or a protocol that she okayed turned out to be

disastrous for someone.

When she wrote the book, it was just after some incident like this

occurred with some

other diet book/doctor.

I read a post from her in some archive somewhere - can't remember

where -

where she discussed this exact point and stated as much.

Mara