Guest guest Posted December 22, 2000 Report Share Posted December 22, 2000 I ordered two CD's from Amazon at the beginning of December. Both to be sent, in separate parcels, to my nephews at the same address. Neither of them have arrived and Amazon are not responding to my emails. Any ideas how I can get through to someone other than the anonymous and missnamed helpdesk? No clues on the website. I paid with my NCT credit card, can they help me to get my money back? I'm totally fed up, I've never had problems with Amazon before and the one time I really needed them to perform they have cocked up totally and my nephews are now presentless for Christmas. Luckily am going to see them on the 28th so will be able to go out and replace the CD's but that still leaves me out of pocket and running around the shops just when I thought it was all over. anyone else had problems? Am tempted to feature them in my newspaper column!! Lesley Quote Link to comment Share on other sites More sharing options...
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