Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 Well, they use SSM, what's the difference? It is a public agency, but it is entrenched in the private SSM way of doing things. They are learning the hard way that SSM sucks!!!! Tater THEDUDMAN@... wrote: How odd since it is now essentially a public agency...and not private...I thought only private agencies were mean, cruel, and uncaring....hmmmmm Dudley MedStar answer times suffer due to sick time Posted on Wed, Sep. 28, 2005 MedStar answer times suffer due to sick time By BILL TEETER Star-Telegram Staff Writer FORT WORTH -- MedStar isn't meeting response-time goals because too many employees are taking unnecessary sick time, MedStar Executive Director Jack Eades said Wednesday. From Sept. 1 through Sept. 22, ambulances made it on time to scenes on " priority 1 " calls 86 percent of the time, Eades told the agency's board of directors at their regular monthly meeting. MedStar, also known as the Area Metropolitan Ambulance Authority, requires its ambulances to make priority 1 calls in nine minutes or less on at least 90 percent of their calls. In April, Rural/Metro, a private ambulance firm, withdrew from its contract with MedStar because of poor response times. Since then, MedStar has been operating as the ambulance provider for the region. Although MedStar is at nearly full staff after an aggressive hiring campaign in the wake of Rural/Metro's departure, some ambulance workers are taking sick time when they may not really need it, which creates staff shortages, Eades said. Employees are allowed four sick days a year but can accrue up to 13 weeks of unused sick time, Eades said. There is a misconception among some employees that they are entitled to take sick days when they are not really ill, he said. " We are going to have to adopt a new attendance policy, " Eades said. " It's going to have to be a lot tougher than the one used by the contractor. " To fix the situation, Eades said MedStar is adopting a policy in which ambulance crew members must be at work at least 97 percent of their scheduled time. The time-off percentage will be measured from the most recent three months of their employment when an employee calls in sick or takes off other than for approved vacation or certain other leaves, such as those covered by the federal Family Medical Leave Act, Eades said. The policy is tough but needed, said board President McMahan. " They're not unreasonable, " he said. City Councilwoman Becky Haskin, who sits on the board, asked Eades how widespread the problem is. " The worst of it is a few, " Eades said. MedStar serves Fort Worth and 13 other cities. From May through July, response times for the system had met their mark, although some locations continued to have problems. The agency's August performance report showed MedStar made more than 90 percent of its calls on time except for its less-serious priority 3 calls, which were at an on-time rate of 89.9 percent. The board also approved a budget for the next fiscal year beginning Oct. 1 allowing $18,274,626 in expenditures, an increase of about $896,000 from the previous year. The budget includes $1.5 million in capital outlays for vehicles and new computer systems that should help response times in the future, he said. ONLINE: www.medstar911.com. Bill Teeter. ______________________________________________________ Yahoo! for Good Donate to the Hurricane Katrina relief effort. http://store.yahoo.com/redcross-donate3/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 Jim, I don't follow? So do cops, are they a public agency? Tater james davis wrote: i think they are apseudo public agency cause they pay into social security. jim --- THEDUDMAN@... wrote: > How odd since it is now essentially a public > agency...and not private...I thought only private > agencies were mean, cruel, and uncaring....hmmmmm > > Dudley > > MedStar answer times suffer > due to sick time > > > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 Jim, I don't follow? So do cops, are they a public agency? Tater james davis wrote: i think they are apseudo public agency cause they pay into social security. jim --- THEDUDMAN@... wrote: > How odd since it is now essentially a public > agency...and not private...I thought only private > agencies were mean, cruel, and uncaring....hmmmmm > > Dudley > > MedStar answer times suffer > due to sick time > > > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 At MedStar we have 1 24 hr truck and multiple 12 and 16 hr shifts. --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 Most of the TMRS employees I know also pay into SS. In fact, I can't think of any that don't. james davis wrote: i think back in '86 municipalities had to choose 1) TMRS 2) SS or 3) both most municipalities and other political subdivisions of the state counties, ISD (independent sports districts whoops!,etc) dont pay into that (SS) but have other primary retirement jim --- THEDUDMAN@... wrote: > Jim, > > I work for a non-pseudo public agency, the City of > Schertz which is an incorporated city, a > sub-division of the State of Texas...and we pay into > the Social Security system as well. > > Dudley > > MedStar answer times suffer > > due to sick time > > > > > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it > on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors > at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make > priority > > 1 > > calls in nine minutes or less on at least 90 > percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the > region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers > are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but > can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a > lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is > adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board > President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. > From > > May through July, response times for the system > had > > met their mark, although some locations continued > to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were > at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next > fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from > the > > previous year. > > > > The budget includes $1.5 million in capital > outlays > === message truncated === __________________________________ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 Most of the TMRS employees I know also pay into SS. In fact, I can't think of any that don't. james davis wrote: i think back in '86 municipalities had to choose 1) TMRS 2) SS or 3) both most municipalities and other political subdivisions of the state counties, ISD (independent sports districts whoops!,etc) dont pay into that (SS) but have other primary retirement jim --- THEDUDMAN@... wrote: > Jim, > > I work for a non-pseudo public agency, the City of > Schertz which is an incorporated city, a > sub-division of the State of Texas...and we pay into > the Social Security system as well. > > Dudley > > MedStar answer times suffer > > due to sick time > > > > > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it > on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors > at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make > priority > > 1 > > calls in nine minutes or less on at least 90 > percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the > region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers > are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but > can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a > lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is > adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board > President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. > From > > May through July, response times for the system > had > > met their mark, although some locations continued > to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were > at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next > fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from > the > > previous year. > > > > The budget includes $1.5 million in capital > outlays > === message truncated === __________________________________ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 i worked somewhere once where to take sick time they " required " that you bring a receipt from the doctors' office with a dx code on it. we called the union. they said no. a small amount of hell was raised and they changed their minds. jim --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 i worked somewhere once where to take sick time they " required " that you bring a receipt from the doctors' office with a dx code on it. we called the union. they said no. a small amount of hell was raised and they changed their minds. jim --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2005 Report Share Posted September 29, 2005 City of Galveston MedStar answer times suffer > > due to sick time > > > > > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it > on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors > at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make > priority > > 1 > > calls in nine minutes or less on at least 90 > percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the > region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers > are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but > can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a > lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is > adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board > President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. > From > > May through July, response times for the system > had > > met their mark, although some locations continued > to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were > at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next > fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from > the > > previous year. > > > > The budget includes $1.5 million in capital > outlays > === message truncated === __________________________________ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 This is just another example of an unreasonable demand by impersonal administrators. So now when I’m sick, I have to take your no-paying insurance to the expensive as heck doctor for a note saying I was running a fever and can’t work. I’ll submit that note along with a reimbursement voucher? Tater james davis wrote:i worked somewhere once where to take sick time they " required " that you bring a receipt from the doctors' office with a dx code on it. we called the union. they said no. a small amount of hell was raised and they changed their minds. jim --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 What you may have been paying into is the medicare portion of social security. I don't remember the exact percentages but part of the SS deduction is for social security retirement and SSI, the other part is for medicare. In the early 80's public employers were given a one time option to stay into SS/SSI and most opted out. After the deadline you were required to pay into the medicare portion but exempt from SS retirement and SSI. AJL ________________________________ From: [mailto: ] On Behalf Of lnmolino@... Sent: Thursday, September 29, 2005 11:37 PM To: Subject: Re: MedStar answer times suffer due to sick time In a message dated 9/29/2005 10:24:17 P.M. Central Daylight Time, texaslp@... writes: Most of the TMRS employees I know also pay into SS. In fact, I can't think of any that don't. When I was TRS I paid SS that I can attest too. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI LNMolino@... (Office) (Cell Phone) (Office Fax) " A Texan with a Jersey Attitude " The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 Some employers also opted out of medicare and then had no SS deduction at all, but I believe most stayed in. With many employers cutting retirement medical benefits this will hurt quite a few people who opted out of both systems. AJL ________________________________ From: [mailto: ] On Behalf Of Alan Lambert Sent: Friday, September 30, 2005 7:19 AM To: Subject: RE: MedStar answer times suffer due to sick time What you may have been paying into is the medicare portion of social security. I don't remember the exact percentages but part of the SS deduction is for social security retirement and SSI, the other part is for medicare. In the early 80's public employers were given a one time option to stay into SS/SSI and most opted out. After the deadline you were required to pay into the medicare portion but exempt from SS retirement and SSI. AJL ________________________________ From: [mailto: ] On Behalf Of lnmolino@... Sent: Thursday, September 29, 2005 11:37 PM To: Subject: Re: MedStar answer times suffer due to sick time In a message dated 9/29/2005 10:24:17 P.M. Central Daylight Time, texaslp@... writes: Most of the TMRS employees I know also pay into SS. In fact, I can't think of any that don't. When I was TRS I paid SS that I can attest too. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI LNMolino@... (Office) (Cell Phone) (Office Fax) " A Texan with a Jersey Attitude " The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 The gentleman that wrote that article, to my understanding, was in attendance of one of our " meetings " . Unfortunately he left out all the good and made the entire article about the absenteeism. Yes, absenteeism is a habitual problem with some, but not all employees. There are also a lot of other issues, that were left out. In Jack Eades defense, he at no time blamed the compliance issue on the crews solely. Yes, there are days where we have been down a few shifts, and at times that would contribute, but there are other factors as well. Thanks to a gentleman that came in from another busy system (which shall remain nameless), we have a new posting plan as well. This posting plan has at times helped, but in the most part, has not helped so much. However, we have been hiring more medics, which will allow us to add more units to the schedule and more units to this posting plan. Once the new units and hours are added, this plan may work in this growing system. From a crew stand point, this new absentee policy that is being put into place is not rubbing us well. First of all, most of us only hear dof this policy through reading that article. We work a minimum of 48 hours a week. Four days on, three days off, 12 hour shifts. With those hours in mind, according to this new plan, we would be able to take one day off a month without being excessive. 97% attendance is about 12 days off a year. Granted there are those that just take days off to take days off in our system, you find them anywhere, but it really wasnt fair to group us as a whole. There were good points that were brought up as well. Crews that are going over and beyond, employees that are not excessive. Employees that are making times. The paper does not note the good points, and instead made a full page article about something bad, as though attempting to create controversy. We all work long hours, get held over our shifts for late calls, and bust our rumps to make compliance in this system, unfortunately there are issues that remain that keep us from doing this and it is not because of habitual persons that call off sick. That is a group of maybe 10-15 employees. I beleive this guy wrote this article strictly to make people look bad and that was in no way Mr. Eades position. It was just one of many of his concerns. " E. Tate " wrote: This is just another example of an unreasonable demand by impersonal administrators. So now when I’m sick, I have to take your no-paying insurance to the expensive as heck doctor for a note saying I was running a fever and can’t work. I’ll submit that note along with a reimbursement voucher? Tater james davis wrote:i worked somewhere once where to take sick time they " required " that you bring a receipt from the doctors' office with a dx code on it. we called the union. they said no. a small amount of hell was raised and they changed their minds. jim --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 medicare portion is 1.45% SS portion is 6.2% TMRS is 5,6 or 7% depending on what agency adopted. jim --- Alan Lambert wrote: > What you may have been paying into is the medicare > portion of social > security. I don't remember the exact percentages > but part of the SS > deduction is for social security retirement and SSI, > the other part is > for medicare. In the early 80's public employers > were given a one time > option to stay into SS/SSI and most opted out. > After the deadline you > were required to pay into the medicare portion but > exempt from SS > retirement and SSI. > > > > AJL > > > > ________________________________ > > From: > [mailto: ] On > Behalf Of lnmolino@... > Sent: Thursday, September 29, 2005 11:37 PM > To: > Subject: Re: MedStar answer times > suffer due to sick time > > > > > > In a message dated 9/29/2005 10:24:17 P.M. Central > Daylight Time, > texaslp@... writes: > > Most of the TMRS employees I know also pay into SS. > In fact, I can't > think > of any that don't. > > > When I was TRS I paid SS that I can attest too. > > Louis N. Molino, Sr., CET > FF/NREMT-B/FSI/EMSI > LNMolino@... > (Office) > (Cell Phone) > (Office Fax) > > " A Texan with a Jersey Attitude " > > The comments contained in this E-mail are the > opinions of the author > and the > author alone. I in no way ever intend to speak for > any person or > organization that I am in any way whatsoever > involved or associated > with unless I > specifically state that I am doing so. Further this > E-mail is intended > only for its > stated recipient and may contain private and or > confidential materials > retransmission is strictly prohibited unless placed > in the public > domain by the > original author. > > > [Non-text portions of this message have been > removed] > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 I am a MedStar Employee and am 100% behind Mr. Bledsoe. The fact of the matter is not JUST that there are those certain employees that call off sick far too often. There are far more reasons why MedStar fails to make it's compliance. When Rural/Metro first announced it's plans to discontinue it's agreement with the AMAA, (MedStar) the phones in the 80 (supervisor) office rang off the hook with medics wanting to come work for us. Most of these people had the same thoughts as we current employees; with out a contractor the AMAA would run things the way it should be. They appointed a new GM, a man that everyone respects and knows will do what is best for the company; not for the budget. We began to recieve our first new trucks in almost 7 years. We became nearly 90% staffed. People were calling off, but there were far more asking to fill, or even put up extra trucks on days off to compensate. The first 3 months the AMAA was under total power MedStar filled compliance with nearly 92% each month. This was a far cry from the 5 straight months of failed attempts by R/M. Moral became at an all time high and people knew things would be changing now that MedStar was begining to run smoothly. Now Jack Edes see's this trend and contracts a consultant to come in and to see how to run MedStar as effectivly, but at a cheaper cost. This consultant (we call him bow- tie)comes in and tells Jack that he not only can reduce respons times further by adopting a new posting plan (with his software) but he can also cut his number of active units by about 1/3. In a matter of hours Jack cuts out all overtime and tells everyone that you may no longer put up extra trucks. You can now see that when an individual calls off, and you can't get someone to fill it, then there is a unit off the streets. You add these units to the units cut; you have understaffing. How can you be " almost fully staffed " when you are at level zero for hours at a time? Taking away overtime, poor wages, and constantly moving across town; or responding from across town makes your moral go down. People don't want to work in a system who does not believe that it's field crews are it's top asset. The medics on those 250k+ mile trucks, who have to write paper charts, work non-stop throughout the day, get a late call, pull into post 4 (main station) an hour late, and have to stay to re-write their charts into the computer are going to get tired. They are going to become ill. It may not be physical, it may be mental. I for one do not want to go into work (feeling ill) knowing I have 12 straight hours of nothing but sitting in my truck driving and delivering pt care. Even the slightest illness becomes much worse the longer you are stuck in those nasty old trucks. Now I will admit that there is much blame on those crews who call off. But where does a Exec Dir have the right to degrade his employees publicly prior to even attempting to solve the problem internally first? He doesn't! With AMR, and R/M; it was never publically expressed that the field crews were to blame for failed compliance. They admited to understaffing and other plroblems. They understood that even if it may be a problem with a specific group; this was still a team. We are out her for one reason; we all love the job. We're here for the people. We're not here for the money, or the rewards. Jack needs to understand that in order to get compliance back up, he needs to allow his GM to do things right. Moral wll go back up, people will want to come into work, and that in turn will bring in more money to keep his greedy wallet happy. Posted on Wed, Sep. 28, 2005 MedStar answer times suffer due to sick time By BILL TEETER Star-Telegram Staff Writer FORT WORTH -- MedStar isn't meeting response-time goals because too many employees are taking unnecessary sick time, MedStar Executive Director Jack Eades said Wednesday. From Sept. 1 through Sept. 22, ambulances made it on time to scenes on " priority 1 " calls 86 percent of the time, Eades told the agency's board of directors at their regular monthly meeting. MedStar, also known as the Area Metropolitan Ambulance > Authority, requires its ambulances to make priority 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades said. > There is a misconception among some employees that > they are entitled to take sick days when they are not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting a > policy in which ambulance crew members must be at work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed MedStar > made more than 90 percent of its calls on time except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 Eades was City Manager for the City of Burleson before he took the MedStar job. No EMS experience--but now running a large system. _____ From: [mailto: ] On Behalf Of Nick Sent: Friday, September 30, 2005 8:31 AM To: Subject: Re: MedStar answer times suffer due to sick time I am a MedStar Employee and am 100% behind Mr. Bledsoe. The fact of the matter is not JUST that there are those certain employees that call off sick far too often. There are far more reasons why MedStar fails to make it's compliance. When Rural/Metro first announced it's plans to discontinue it's agreement with the AMAA, (MedStar) the phones in the 80 (supervisor) office rang off the hook with medics wanting to come work for us. Most of these people had the same thoughts as we current employees; with out a contractor the AMAA would run things the way it should be. They appointed a new GM, a man that everyone respects and knows will do what is best for the company; not for the budget. We began to recieve our first new trucks in almost 7 years. We became nearly 90% staffed. People were calling off, but there were far more asking to fill, or even put up extra trucks on days off to compensate. The first 3 months the AMAA was under total power MedStar filled compliance with nearly 92% each month. This was a far cry from the 5 straight months of failed attempts by R/M. Moral became at an all time high and people knew things would be changing now that MedStar was begining to run smoothly. Now Jack Edes see's this trend and contracts a consultant to come in and to see how to run MedStar as effectivly, but at a cheaper cost. This consultant (we call him bow- tie)comes in and tells Jack that he not only can reduce respons times further by adopting a new posting plan (with his software) but he can also cut his number of active units by about 1/3. In a matter of hours Jack cuts out all overtime and tells everyone that you may no longer put up extra trucks. You can now see that when an individual calls off, and you can't get someone to fill it, then there is a unit off the streets. You add these units to the units cut; you have understaffing. How can you be " almost fully staffed " when you are at level zero for hours at a time? Taking away overtime, poor wages, and constantly moving across town; or responding from across town makes your moral go down. People don't want to work in a system who does not believe that it's field crews are it's top asset. The medics on those 250k+ mile trucks, who have to write paper charts, work non-stop throughout the day, get a late call, pull into post 4 (main station) an hour late, and have to stay to re-write their charts into the computer are going to get tired. They are going to become ill. It may not be physical, it may be mental. I for one do not want to go into work (feeling ill) knowing I have 12 straight hours of nothing but sitting in my truck driving and delivering pt care. Even the slightest illness becomes much worse the longer you are stuck in those nasty old trucks. Now I will admit that there is much blame on those crews who call off. But where does a Exec Dir have the right to degrade his employees publicly prior to even attempting to solve the problem internally first? He doesn't! With AMR, and R/M; it was never publically expressed that the field crews were to blame for failed compliance. They admited to understaffing and other plroblems. They understood that even if it may be a problem with a specific group; this was still a team. We are out her for one reason; we all love the job. We're here for the people. We're not here for the money, or the rewards. Jack needs to understand that in order to get compliance back up, he needs to allow his GM to do things right. Moral wll go back up, people will want to come into work, and that in turn will bring in more money to keep his greedy wallet happy. Posted on Wed, Sep. 28, 2005 MedStar answer times suffer due to sick time By BILL TEETER Star-Telegram Staff Writer FORT WORTH -- MedStar isn't meeting response-time goals because too many employees are taking unnecessary sick time, MedStar Executive Director Jack Eades said Wednesday. From Sept. 1 through Sept. 22, ambulances made it on time to scenes on " priority 1 " calls 86 percent of the time, Eades told the agency's board of directors at their regular monthly meeting. MedStar, also known as the Area Metropolitan Ambulance > Authority, requires its ambulances to make priority 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades said. > There is a misconception among some employees that > they are entitled to take sick days when they are not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting a > policy in which ambulance crew members must be at work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed MedStar > made more than 90 percent of its calls on time except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 The only organizations that I am aware of that is not allowed to pay SS is if you are in a Pension system such as those available to FireFighters (Typically referred to as TLFRS) and Police employees in some municipalities. Since they do not pay into SS they pay into deferred compensation plans such as Pebsco. Lee MedStar answer times suffer > > due to sick time > > > > > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it > on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors > at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make > priority > > 1 > > calls in nine minutes or less on at least 90 > percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the > region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers > are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but > can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a > lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is > adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board > President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. > From > > May through July, response times for the system > had > > met their mark, although some locations continued > to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were > at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next > fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from > the > > previous year. > > > > The budget includes $1.5 million in capital > outlays > === message truncated === __________________________________ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 Oh, my. I have to jump in here and make a few comments. Please read down. Gene G. > The gentleman that wrote that article, to my understanding, was in > attendance of one of our " meetings " . Unfortunately he left out all the good and made > the entire article about the absenteeism. Yes, absenteeism is a habitual > problem with some, but not all employees. There are also a lot of other > issues, that were left out. > What did you expect from a reporter? Reporters look for issues that make good headlines. BTW, what issues were left out? It would be nice to know what they are. > In Jack Eades defense, he at no time blamed the compliance issue on the > crews solely. Yes, there are days where we have been down a few shifts, and at > times that would contribute, but there are other factors as well. > What other factors? If you want to defend Jack, why not post those issues. Right now, the prevailing impression is that Jack Eades is some sort of monster who wants to penalize folks for being sick and make them work when they ought to be home. If you really respect your management, tell the whole story. Few things are black and white. Let's hear all sides, and that includes an invitation to Mr. Eades to set forth his positions here. > Thanks to a gentleman that came in from another busy system (which shall > remain nameless), we have a new posting plan as well. This posting plan has > at times helped, but in the most part, has not helped so much. However, we > have been hiring more medics, which will allow us to add more units to the > schedule and more units to this posting plan. Once the new units and hours are > added, this plan may work in this growing system. > > Lemme see here. You've got folks who are at the top of their game managing the system, and they bring in an anonymous person to formulate a new posting plan, but it hasn't helped? What the hell is going on? What are you saying about the deployment plan? That's a very big issue, and it deserves some discussion. The public has an interest in deployment plans, though most members of the public wouldn't know a deployment plan from a dog catching plan. Everybody knows that MedStar has major problems with its operations, so if you have opinions or insights about what's causing the problems, why not tell us? Are you afraid to talk about system problems for fear of retaliation from management? If so, that's very, very sad. > From a crew stand point, this new absentee policy that is being put into > place is not rubbing us well. > Well, yes. I can't imagine it rubbing anybody well no matter where they worked. > First of all, most of us only hear dof this policy through reading that > article. > An excellent example of superb management in action. Don't talk to your employees, just make some comments to a news reporter and blast your employees for being lazy and malingering. A perfect way to instill confidence in management. Seems like a major gaffe. I'm sorry. > We work a minimum of 48 hours a week. Four days on, three days off, 12 > hour shifts. With those hours in mind, according to this new plan, we would be > able to take one day off a month without being excessive. 97% attendance is > about 12 days off a year. Granted there are those that just take days off > to take days off in our system, you find them anywhere, but it really wasn't > fair to group us as a whole. > Then why did Mr. Eades formulate this policy? He's a total doofus? He didn't articulate his plan well? He doesn't really know why folks are taking sick days? He's trying to cover his ass and the service's poor responses by blaming the troops? What? Has anybody looked into the reasons that employees take sick days? Ohhhhhh, that would be entirely too difficult. Something here does not compute. The whole story has not been told. This is a forum for discussion of important issues in EMS, and it would be very nice if the managers of MedStar would use this forum to explain their positions, and the employees would use this forum to voice their concerns. Unfortunately, managers don't often post on here, although they monitor this list, I am sure. If MedStar management would like to talk about the problems they face, this would be a great place to do it. MedStar is a public entity. There is no reason for secrecy and political posturing. Let's hear from Mr. Eades, and let's hear from the troops. Maybe we'll all learn something. Gene G. > There were good points that were brought up as well. Crews that are going > over and beyond, employees that are not excessive. Employees that are making > times. The paper does not note the good points, and instead made a full page > article about something bad, as though attempting to create controversy. > There is no news value in reporting that " Today Aunt Martha Made a Really Wonderful Cheesecake. " News outlets look for bad things to say about people. The management fell into the trap by allowing the reporter to focus on a negative factor, and he left the impression that he is an uncaring, inflexible Scrooge, which he is not. Lesson. If you're in management, get yourself a public information officer who knows the territory and never give an interview without that person being present and setting the rules. I learned this the hard way. The press is unforgiving. You can't win with them unless you understand them completely and know how to play them. Most managers haven't a clue about that. > We all work long hours, get held over our shifts for late calls, and bust > our rumps to make compliance in this system, unfortunately there are issues > that remain that keep us from doing this and it is not because of habitual > persons that call off sick. That is a group of maybe 10-15 employees. I believe > this guy wrote this article strictly to make people look bad and that was in > no way Mr. Eades position. It was just one of many of his concerns. > Which proves my point. The press took something that was a minor consideration, turned it around and made it a cause celebe` and made the administrator look like Simon Legree. > " E. Tate " wrote: > > This is just another example of an unreasonable demand by impersonal > administrators. So now when I’m sick, I have to take your no-paying insurance to > the expensive as heck doctor for a note saying I was running a fever and can’t > work. I’ll submit that note along with a reimbursement voucher? > > > > > > Tater > > > james davis wrote:i worked somewhere once where > to take sick time they > " required " that you bring a receipt from the doctors' > office with a dx code on it. we called the union. they > said no. a small amount of hell was raised and they > changed their minds. > > jim > > > --- " E. Tate " wrote: > > > > > I think MedStar is being a bit unreasonable here. I > > agree that employee absenteeism can become a > > problem. Instead of creating (again another classic > > American knee-jerk reaction) a blanket policy that > > creates more work and oversight, why not determine > > the reason for the (alleged) excessive absence? If > > absenteeism is a problem there is an underlying > > cause. > > > > > > > > According the article the employees must be at work > > 97% of their scheduled time. Given a 24 / 48 shift > > (I have no clue what MedStar works) that’s 22.32 > > hours they can miss in a 3 month period. If the > > shift is a rotating 12 that’s 16.38 hours off. So, > > either way it’s 1 shift +/- in a 3 month period. > > Since their policy is 4 shifts per year, this seems > > somewhat reasonable. If " The worst of it is a fewâ€, > > they need to concentrate on the few. > > > > > > > > Personally, I don’t believe in calling in sick > > unless necessary. However, I do believe it’s my > > right to call in sick if I need a “mental health†> > day. If I am not 100% mentally prepared for work, > > do you want me doing the things we do? I don’t > > expect anyone to call in sick, and then be seen out > > gallivanting around town. If you’re too sick to > > work, keep your sick @$$ at home and rest. > > > > > > > > I’m a firm believer that “benefit time†is just > > that, a benefit of the job. I also believe an > > employee should be allowed to use that time as they > > see fit for both their physical and mental health. > > > > > > > > Personally, this all sounds like an excuse for some > > other failure in the system. You can’t convince me > > that they are shutting down trucks because of > > absenteeism. If they aren’t shutting down trucks, > > why are they falling below standards? Must be that > > computer system they are replacing and the SSM > > software they’re using. Maybe once they get the new > > one up and running it’ll be better at predicting the > > next call and their call times will decrease. (I’m > > only kidding about SSM helping……………..) > > > > > > > > > > > > Tater > > > > > > > > Will M wrote: > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make priority > > 1 > > calls in nine minutes or less on at least 90 percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. From > > May through July, response times for the system had > > met their mark, although some locations continued to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from the > > previous year. > > > > The budget includes $1.5 million in capital outlays > > for vehicles and new computer systems that should > > help > > response times in the future, he said. > > > > ONLINE: www.medstar911.com. > > > > Bill Teeter. > > > > > > > > > > > >    > >       > > > ______________________________________________________ > > > > Yahoo! for Good > > Donate to the Hurricane Katrina relief effort. > > http://store.yahoo.com/redcross-donate3/ > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 30, 2005 Report Share Posted September 30, 2005 This is the kind of information that the public needs to know about any service. This happens to be about MedStar. Now, it would be really responsible for Mr. Eades to reply and address the issues that have been raised in this post. Will management hide, or will it come out and tell us what is happening from its standpoint? BTW, who was the consultant who was brought in? That's public information. Before I file an Open Records Request, I'll hope that somebody from MedStar management or workforce will divulge that important information. Gene G. > I am a MedStar Employee and am 100% behind Mr. Bledsoe. The fact > of the matter is not JUST that there are those certain employees > that call off sick far too often. There are far more reasons why > MedStar fails to make it's compliance. > > When Rural/Metro first announced it's plans to discontinue it's > agreement with the AMAA, (MedStar) the phones in the 80 (supervisor) > office rang off the hook with medics wanting to come work for us. > Most of these people had the same thoughts as we current employees; > with out a contractor the AMAA would run things the way it should > be. They appointed a new GM, a man that everyone respects and knows > will do what is best for the company; not for the budget. We began > to recieve our first new trucks in almost 7 years. We became nearly > 90% staffed. People were calling off, but there were far more asking > to fill, or even put up extra trucks on days off to compensate. > > The first 3 months the AMAA was under total power MedStar filled > compliance with nearly 92% each month. This was a far cry from the > 5 straight months of failed attempts by R/M. Moral became at an all > time high and people knew things would be changing now that MedStar > was begining to run smoothly. Now Jack Edes see's this trend and > contracts a consultant to come in and to see how to run MedStar as > effectivly, but at a cheaper cost. This consultant (we call him bow- > tie)comes in and tells Jack that he not only can reduce respons > times further by adopting a new posting plan (with his software) but > he can also cut his number of active units by about 1/3. In a > matter of hours Jack cuts out all overtime and tells everyone that > you may no longer put up extra trucks. You can now see that when an > individual calls off, and you can't get someone to fill it, then > there is a unit off the streets. You add these units to the units > cut; you have understaffing. How can you be " almost fully staffed " > when you are at level zero for hours at a time? > > Taking away overtime, poor wages, and constantly moving across town; > or responding from across town makes your moral go down. People > don't want to work in a system who does not believe that it's field > crews are it's top asset. The medics on those 250k+ mile trucks, > who have to write paper charts, work non-stop throughout the day, > get a late call, pull into post 4 (main station) an hour late, and > have to stay to re-write their charts into the computer are going to > get tired. They are going to become ill. It may not be physical, it > may be mental. I for one do not want to go into work (feeling ill) > knowing I have 12 straight hours of nothing but sitting in my truck > driving and delivering pt care. Even the slightest illness becomes > much worse the longer you are stuck in those nasty old trucks. > > Now I will admit that there is much blame on those crews who call > off. But where does a Exec Dir have the right to degrade his > employees publicly prior to even attempting to solve the problem > internally first? He doesn't! With AMR, and R/M; it was never > publically expressed that the field crews were to blame for failed > compliance. They admited to understaffing and other plroblems. > They understood that even if it may be a problem with a specific > group; this was still a team. We are out her for one reason; we all > love the job. We're here for the people. We're not here for the > money, or the rewards. Jack needs to understand that in order to get > compliance back up, he needs to allow his GM to do things right. > Moral wll go back up, people will want to come into work, and that > in turn will bring in more money to keep his greedy wallet happy. > > > > > > Posted on Wed, Sep. 28, 2005 > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan Ambulance > > Authority, requires its ambulances to make priority 1 > > calls in nine minutes or less on at least 90 percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but can > > accrue up to 13 weeks of unused sick time, Eades said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is adopting a > > policy in which ambulance crew members must be at work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave Act, > > Eades said. > > > > The policy is tough but needed, said board President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. From > > May through July, response times for the system had > > met their mark, although some locations continued to > > have problems. > > > > The agency's August performance report showed MedStar > > made more than 90 percent of its calls on time except > > for its less-serious priority 3 calls, which were at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from the > > previous year. > > > > The budget includes $1.5 million in capital outlays > > for vehicles and new computer systems that should help > > response times in the future, he said. > > > > ONLINE: www.medstar911.com. > > > > Bill Teeter. > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 Jon Washco,not a Med Star employee.Me ,a Med Star Employee --- wegandy1938@... wrote: > This is the kind of information that the public > needs to know about any > service. This happens to be about MedStar. > > Now, it would be really responsible for Mr. Eades to > reply and address the > issues that have been raised in this post. > > Will management hide, or will it come out and tell > us what is happening from > its standpoint? BTW, who was the consultant who > was brought in? That's > public information. > > Before I file an Open Records Request, I'll hope > that somebody from MedStar > management or workforce will divulge that important > information. > > Gene G. > In a message dated 9/30/05 9:01:44, njd233@... > writes: > > > > I am a MedStar Employee and am 100% behind Mr. > Bledsoe. The fact > > of the matter is not JUST that there are those > certain employees > > that call off sick far too often. There are far > more reasons why > > MedStar fails to make it's compliance. > > > > When Rural/Metro first announced it's plans to > discontinue it's > > agreement with the AMAA, (MedStar) the phones in > the 80 (supervisor) > > office rang off the hook with medics wanting to > come work for us. > > Most of these people had the same thoughts as we > current employees; > > with out a contractor the AMAA would run things > the way it should > > be. They appointed a new GM, a man that everyone > respects and knows > > will do what is best for the company; not for the > budget. We began > > to recieve our first new trucks in almost 7 years. > We became nearly > > 90% staffed. People were calling off, but there > were far more asking > > to fill, or even put up extra trucks on days off > to compensate. > > > > The first 3 months the AMAA was under total power > MedStar filled > > compliance with nearly 92% each month. This was a > far cry from the > > 5 straight months of failed attempts by R/M. > Moral became at an all > > time high and people knew things would be changing > now that MedStar > > was begining to run smoothly. Now Jack Edes see's > this trend and > > contracts a consultant to come in and to see how > to run MedStar as > > effectivly, but at a cheaper cost. This > consultant (we call him bow- > > tie)comes in and tells Jack that he not only can > reduce respons > > times further by adopting a new posting plan (with > his software) but > > he can also cut his number of active units by > about 1/3. In a > > matter of hours Jack cuts out all overtime and > tells everyone that > > you may no longer put up extra trucks. You can > now see that when an > > individual calls off, and you can't get someone to > fill it, then > > there is a unit off the streets. You add these > units to the units > > cut; you have understaffing. How can you be > " almost fully staffed " > > when you are at level zero for hours at a time? > > > > Taking away overtime, poor wages, and constantly > moving across town; > > or responding from across town makes your moral go > down. People > > don't want to work in a system who does not > believe that it's field > > crews are it's top asset. The medics on those > 250k+ mile trucks, > > who have to write paper charts, work non-stop > throughout the day, > > get a late call, pull into post 4 (main station) > an hour late, and > > have to stay to re-write their charts into the > computer are going to > > get tired. They are going to become ill. It may > not be physical, it > > may be mental. I for one do not want to go into > work (feeling ill) > > knowing I have 12 straight hours of nothing but > sitting in my truck > > driving and delivering pt care. Even the slightest > illness becomes > > much worse the longer you are stuck in those nasty > old trucks. > > > > Now I will admit that there is much blame on those > crews who call > > off. But where does a Exec Dir have the right to > degrade his > > employees publicly prior to even attempting to > solve the problem > > internally first? He doesn't! With AMR, and R/M; > it was never > > publically expressed that the field crews were to > blame for failed > > compliance. They admited to understaffing and > other plroblems. > > They understood that even if it may be a problem > with a specific > > group; this was still a team. We are out her for > one reason; we all > > love the job. We're here for the people. We're > not here for the > > money, or the rewards. Jack needs to understand > that in order to get > > compliance back up, he needs to allow his GM to do > things right. > > Moral wll go back up, people will want to come > into work, and that > > in turn will bring in more money to keep his > greedy wallet happy. > > > > > > > > > > > > Posted on Wed, Sep. 28, 2005 > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it > on > > time to scenes on " priority 1 " calls 86 percent of > the > > time, Eades told the agency's board of directors > at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > Ambulance > > > Authority, requires its ambulances to make > priority 1 > > > calls in nine minutes or less on at least 90 > percent > > > of their calls. > > > > > > In April, Rural/Metro, a private ambulance firm, > > > withdrew from its contract with MedStar because > of > > > poor response times. Since then, MedStar has > been > > > operating as the ambulance provider for the > region. > > > > > > Although MedStar is at nearly full staff after > an > > > aggressive hiring campaign in the wake of > > > Rural/Metro's departure, some ambulance workers > are > > > taking sick time when they may not really need > it, > > > which creates staff shortages, Eades said. > > > > > > Employees are allowed four sick days a year but > can > > > accrue up to 13 weeks of unused sick time, Eades > said. > > > There is a misconception among some employees > that > > > they are entitled to take sick days when they > are not > > > really ill, he said. > > > > > > " We are going to have to adopt a new attendance > > > policy, " Eades said. " It's going to have to be a > lot > > > tougher than the one used by the contractor. " > === message truncated === __________________________________ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 Dudley, What goes on at MedStar is every bit my business, because I travel through Ft Worth and do business there often. And as far as being a tax payer there, I pay plenty of sales taxes there. What happens in public businesses is the public's business. Your service is my business also, because I might find myself in your area, and I could easily become a patient. Public business should be conducted in the bright light of day. When business is conducted in the shadows, usually something bad is happening. The only thing that keeps government honest (????) is the scrutiny that it's given. The only thing that keeps private business honest is the fear of public scrutiny and the legal system. Gene G. > Gene, > > I too need to add one comment: > > >>>Something here does not compute. The whole story has not been told. > This > is a forum for discussion of important issues in EMS, and it would be > very > nice if the managers of MedStar would use this forum to explain their > positions, > > and the employees would use this forum to voice their concerns. > > Unfortunately, managers don't often post on here, although they > monitor this > list, I am sure. > > If MedStar management would like to talk about the problems they face, > this > would be a great place to do it. MedStar is a public entity. There is > no > reason for secrecy and political posturing. Let's hear from Mr. Eades, > and > let's hear from the troops. > > Maybe we'll all learn something.>>>> > > Instead of using this " forum " to get blasted for whatever ideas they > may have outside of the box...they would probably be much better served > to spend their time and energy on restoring and improving communication > between the administrative and field staff. Honestly, what is going on > inside of MedStar is none of our issue unless we work there or pay > taxes that support the MedStar system. > > I kinda like the idea of a specific point as a definition of excessive > absenteeism...(don't know if 97% is the mark or not) too often > " excessive " is defined by a supervisor secondary to other factors such > as difficulty in filling the hole, personal feelings towards the > employee, and recent history with the employee....specific definitions > with appropriate outs for long-term issues (FMLA stuff) could go a long > way to alleviating this perceived injustice of " discipline for > excessive absenteeism " . > > Dudley > > Re: MedStar answer times suffer due to sick time > > Oh, my. I have to jump in here and make a few comments. Please read > down. > > Gene G. > > > > > The gentleman that wrote that article, to my understanding, was in > > attendance of one of our " meetings " . Unfortunately he left out all > the good > and made > > the entire article about the absenteeism. Yes, absenteeism is a > habitual > > problem with some, but not all employees. There are also a lot of > other > > issues, that were left out. > > > What did you expect from a reporter? Reporters look for issues that > make > good headlines. BTW, what issues were left out? It would be nice to > know > what they are. > > > In Jack Eades defense, he at no time blamed the compliance issue on > the > > crews solely. Yes, there are days where we have been down a few > shifts, and > at > > times that would contribute, but there are other factors as well. > > > What other factors? If you want to defend Jack, why not post those > issues. > Right now, the prevailing impression is that Jack Eades is some sort > of > monster who wants to penalize folks for being sick and make them work > when they > ought to be home. If you really respect your management, tell the > whole story. > > Few things are black and white. Let's hear all sides, and that > includes > an invitation to Mr. Eades to set forth his positions here. > > > Thanks to a gentleman that came in from another busy system (which > shall > > remain nameless), we have a new posting plan as well. This posting > plan has > > at times helped, but in the most part, has not helped so much. > However, we > > have been hiring more medics, which will allow us to add more units > to the > > schedule and more units to this posting plan. Once the new units and > hours > are > > added, this plan may work in this growing system. > > > > Lemme see here. You've got folks who are at the top of their game > managing > the system, and they bring in an anonymous person to formulate a new > posting > plan, but it hasn't helped? What the hell is going on? What are you > saying > about the deployment plan? That's a very big issue, and it deserves > some > discussion. The public has an interest in deployment plans, though > most > members of the public wouldn't know a deployment plan from a dog > catching plan. > > Everybody knows that MedStar has major problems with its operations, > so if you > have opinions or insights about what's causing the problems, why not > tell us? > Are you afraid to talk about system problems for fear of retaliation > from > management? If so, that's very, very sad. > > > From a crew stand point, this new absentee policy that is being put > into > > place is not rubbing us well. > > > Well, yes. I can't imagine it rubbing anybody well no matter where > they > worked. > > > First of all, most of us only hear dof this policy through reading > that > > article. > > > An excellent example of superb management in action. Don't talk to > your > employees, just make some comments to a news reporter and blast your > employees > > for being lazy and malingering. A perfect way to instill confidence in > management. Seems like a major gaffe. I'm sorry. > > > We work a minimum of 48 hours a week. Four days on, three days off, > 12 > > hour shifts. With those hours in mind, according to this new plan, > we would > be > > able to take one day off a month without being excessive. 97% > attendance is > > about 12 days off a year. Granted there are those that just take > days off > > to take days off in our system, you find them anywhere, but it > really wasn't > > fair to group us as a whole. > > > Then why did Mr. Eades formulate this policy? He's a total doofus? He > didn't articulate his plan well? He doesn't really know why folks are > taking > sick days? He's trying to cover his ass and the service's poor > responses by > blaming the troops? What? Has anybody looked into the reasons that > employees > > take sick days? Ohhhhhh, that would be entirely too difficult. > > Something here does not compute. The whole story has not been told. > This > is a forum for discussion of important issues in EMS, and it would be > very > nice if the managers of MedStar would use this forum to explain their > positions, > > and the employees would use this forum to voice their concerns. > > Unfortunately, managers don't often post on here, although they > monitor this > list, I am sure. > > If MedStar management would like to talk about the problems they face, > this > would be a great place to do it. MedStar is a public entity. There is > no > reason for secrecy and political posturing. Let's hear from Mr. Eades, > and > let's hear from the troops. > > Maybe we'll all learn something. > > Gene G. > > > There were good points that were brought up as well. Crews that are > going > > over and beyond, employees that are not excessive. Employees that > are making > > times. The paper does not note the good points, and instead made a > full page > > article about something bad, as though attempting to create > controversy. > > > There is no news value in reporting that " Today Aunt Martha Made a > Really > Wonderful Cheesecake. " News outlets look for bad things to say about > people. > > The management fell into the trap by allowing the reporter to focus on > a > negative factor, and he left the impression that he is an uncaring, > inflexible > Scrooge, which he is not. > > Lesson. If you're in management, get yourself a public information > officer > who knows the territory and never give an interview without that > person being > present and setting the rules. I learned this the hard way. The press > is > unforgiving. You can't win with them unless you understand them > completely > and know how to play them. Most managers haven't a clue about that. > > > We all work long hours, get held over our shifts for late calls, and > bust > > our rumps to make compliance in this system, unfortunately there are > issues > > that remain that keep us from doing this and it is not because of > habitual > > persons that call off sick. That is a group of maybe 10-15 > employees. I > believe > > this guy wrote this article strictly to make people look bad and > that was in > > no way Mr. Eades position. It was just one of many of his concerns. > > > Which proves my point. The press took something that was a minor > consideration, turned it around and made it a cause celebe` and made > the > administrator > look like Simon Legree. > > > > " E. Tate " wrote: > > > > This is just another example of an unreasonable demand by impersonal > > administrators. So now when I'm sick, I have to take your no-paying > insurance > to > > the expensive as heck doctor for a note saying I was running a fever > and can't > > > work. I'll submit that note along with a reimbursement voucher? > > > > > > > > > > > > Tater > > > > > > james davis wrote:i worked somewhere once > where > > to take sick time they > > " required " that you bring a receipt from the doctors' > > office with a dx code on it. we called the union. they > > said no. a small amount of hell was raised and they > > changed their minds. > > > > jim > > > > > > --- " E. Tate " wrote: > > > > > > > > I think MedStar is being a bit unreasonable here. I > > > agree that employee absenteeism can become a > > > problem. Instead of creating (again another classic > > > American knee-jerk reaction) a blanket policy that > > > creates more work and oversight, why not determine > > > the reason for the (alleged) excessive absence? If > > > absenteeism is a problem there is an underlying > > > cause. > > > > > > > > > > > > According the article the employees must be at work > > > 97% of their scheduled time. Given a 24 / 48 shift > > > (I have no clue what MedStar works) that's 22.32 > > > hours they can miss in a 3 month period. If the > > > shift is a rotating 12 that's 16.38 hours off. So, > > > either way it's 1 shift +/- in a 3 month period. > > > Since their policy is 4 shifts per year, this seems > > > somewhat reasonable. If " The worst of it is a few " , > > > they need to concentrate on the few. > > > > > > > > > > > > Personally, I don't believe in calling in sick > > > unless necessary. However, I do believe it's my > > > right to call in sick if I need a " mental health " > > > day. If I am not 100% mentally prepared for work, > > > do you want me doing the things we do? I don't > > > expect anyone to call in sick, and then be seen out > > > gallivanting around town. If you're too sick to > > > work, keep your sick @$$ at home and rest. > > > > > > > > > > > > I'm a firm believer that " benefit time " is just > > > that, a benefit of the job. I also believe an > > > employee should be allowed to use that time as they > > > see fit for both their physical and mental health. > > > > > > > > > > > > Personally, this all sounds like an excuse for some > > > other failure in the system. You can't convince me > > > that they are shutting down trucks because of > > > absenteeism. If they aren't shutting down trucks, > > > why are they falling below standards? Must be that > > > computer system they are replacing and the SSM > > > software they're using. Maybe once they get the new > > > one up and running it'll be better at predicting the > > > next call and their call times will decrease. (I'm > > > only kidding about SSM helping.......) > > > > > > > > > > > > > > > > > > Tater > > > > > > > > > > > > Will M wrote: > > > Posted on Wed, Sep. 28, 2005 > > > > > > > > > > > > MedStar answer times suffer due to sick time > > > > > > By BILL TEETER > > > Star-Telegram Staff Writer > > > > > > FORT WORTH -- MedStar isn't meeting response-time > > > goals because too many employees are taking > > > unnecessary sick time, MedStar Executive Director > > > Jack > > > Eades said Wednesday. > > > From Sept. 1 through Sept. 22, ambulances made it on > > > time to scenes on " priority 1 " calls 86 percent of > > > the > > > time, Eades told the agency's board of directors at > > > their regular monthly meeting. > > > > > > MedStar, also known as the Area Metropolitan > > > Ambulance > > > Authority, requires its ambulances to make priority > > > 1 > > > calls in nine minutes or less on at least 90 percent > > > of their calls. > > > > > > In April, Rural/Metro, a private ambulance firm, > > > withdrew from its contract with MedStar because of > > > poor response times. Since then, MedStar has been > > > operating as the ambulance provider for the region. > > > > > > Although MedStar is at nearly full staff after an > > > aggressive hiring campaign in the wake of > > > Rural/Metro's departure, some ambulance workers are > > > taking sick time when they may not really need it, > > > which creates staff shortages, Eades said. > > > > > > Employees are allowed four sick days a year but can > > > accrue up to 13 weeks of unused sick time, Eades > > > said. > > > There is a misconception among some employees that > > > they are entitled to take sick days when they are > > > not > > > really ill, he said. > > > > > > " We are going to have to adopt a new attendance > > > policy, " Eades said. " It's going to have to be a lot > > > tougher than the one used by the contractor. " > > > > > > To fix the situation, Eades said MedStar is adopting > > > a > > > policy in which ambulance crew members must be at > > > work > > > at least 97 percent of their scheduled time. The > > > time-off percentage will be measured from the most > > > recent three months of their employment when an > > > employee calls in sick or takes off other than for > > > approved vacation or certain other leaves, such as > > > those covered by the federal Family Medical Leave > > > Act, > > > Eades said. > > > > > > The policy is tough but needed, said board President > > > McMahan. > > > > > > " They're not unreasonable, " he said. > > > > > > City Councilwoman Becky Haskin, who sits on the > > > board, > > > asked Eades how widespread the problem is. > > > > > > " The worst of it is a few, " Eades said. > > > > > > MedStar serves Fort Worth and 13 other cities. From > > > May through July, response times for the system had > > > met their mark, although some locations continued to > > > have problems. > > > > > > The agency's August performance report showed > > > MedStar > > > made more than 90 percent of its calls on time > > > except > > > for its less-serious priority 3 calls, which were at > > > an on-time rate of 89.9 percent. > > > > > > The board also approved a budget for the next fiscal > > > year beginning Oct. 1 allowing $18,274,626 in > > > expenditures, an increase of about $896,000 from the > > > previous year. > > > > > > The budget includes $1.5 million in capital outlays > > > for vehicles and new computer systems that should > > > help > > > response times in the future, he said. > > > > > > ONLINE: www.medstar911.com. > > > > > > Bill Teeter. > > > > > > > > > > > > > > > > > > > > > > > > > > ______________________________________________________ > > > > > > Yahoo! for Good > > > Donate to the Hurricane Katrina relief effort. > > > http://store.yahoo.com/redcross-donate3/ > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 In a message dated 10/1/2005 1:54:37 P.M. Central Daylight Time, wegandy1938@... writes: The only thing that keeps government honest (????) is the scrutiny that it's given. The only thing that keeps private business honest is the fear of public scrutiny and the legal system. Gene that is downright philosophical! Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI LNMolino@... (Office) (Cell Phone) (Office Fax) " A Texan with a Jersey Attitude " The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 Marisa, Your computation of the sick time policy does not work out mathematically. Crews working a 12 hour shift on a 48 hour week are scheduled for 624 hours in a 3 month (13 week) period. I use 3 months because that is the time frame the policy calls for. There are 4 - 3 month cycles in a year. If a person works 624 hours in a 3 month period and is expected to be present 97% of the time, that means he or she must be present 605.28 hours. This is a difference of 18.72 (3% of 624) hours. That is just over 1.5 shifts in a 3 month period, not each month. This policy allows a person to be sick 6.24 shifts per year. Approximately half of what you quoted. This sounds like a lot of time, until you compute in sick time for children, a spouse, etc. I stand by my assertion that this policy SUCKS and the real problem of employee morale, and / or other problems need to be addressed instead of building a gallows in from of MedStar Headquarters. It is the employees benefit time, allow them to use it as they deem necessary. Correct staffing issues by bringing the number of units up to an acceptable and necessary level would be a good start. Tater Marisa stroup wrote: The gentleman that wrote that article, to my understanding, was in attendance of one of our " meetings " . Unfortunately he left out all the good and made the entire article about the absenteeism. Yes, absenteeism is a habitual problem with some, but not all employees. There are also a lot of other issues, that were left out. In Jack Eades defense, he at no time blamed the compliance issue on the crews solely. Yes, there are days where we have been down a few shifts, and at times that would contribute, but there are other factors as well. Thanks to a gentleman that came in from another busy system (which shall remain nameless), we have a new posting plan as well. This posting plan has at times helped, but in the most part, has not helped so much. However, we have been hiring more medics, which will allow us to add more units to the schedule and more units to this posting plan. Once the new units and hours are added, this plan may work in this growing system. From a crew stand point, this new absentee policy that is being put into place is not rubbing us well. First of all, most of us only hear dof this policy through reading that article. We work a minimum of 48 hours a week. Four days on, three days off, 12 hour shifts. With those hours in mind, according to this new plan, we would be able to take one day off a month without being excessive. 97% attendance is about 12 days off a year. Granted there are those that just take days off to take days off in our system, you find them anywhere, but it really wasnt fair to group us as a whole. There were good points that were brought up as well. Crews that are going over and beyond, employees that are not excessive. Employees that are making times. The paper does not note the good points, and instead made a full page article about something bad, as though attempting to create controversy. We all work long hours, get held over our shifts for late calls, and bust our rumps to make compliance in this system, unfortunately there are issues that remain that keep us from doing this and it is not because of habitual persons that call off sick. That is a group of maybe 10-15 employees. I beleive this guy wrote this article strictly to make people look bad and that was in no way Mr. Eades position. It was just one of many of his concerns. " E. Tate " wrote: This is just another example of an unreasonable demand by impersonal administrators. So now when I’m sick, I have to take your no-paying insurance to the expensive as heck doctor for a note saying I was running a fever and can’t work. I’ll submit that note along with a reimbursement voucher? Tater james davis wrote:i worked somewhere once where to take sick time they " required " that you bring a receipt from the doctors' office with a dx code on it. we called the union. they said no. a small amount of hell was raised and they changed their minds. jim --- " E. Tate " wrote: > > I think MedStar is being a bit unreasonable here. I > agree that employee absenteeism can become a > problem. Instead of creating (again another classic > American knee-jerk reaction) a blanket policy that > creates more work and oversight, why not determine > the reason for the (alleged) excessive absence? If > absenteeism is a problem there is an underlying > cause. > > > > According the article the employees must be at work > 97% of their scheduled time. Given a 24 / 48 shift > (I have no clue what MedStar works) that’s 22.32 > hours they can miss in a 3 month period. If the > shift is a rotating 12 that’s 16.38 hours off. So, > either way it’s 1 shift +/- in a 3 month period. > Since their policy is 4 shifts per year, this seems > somewhat reasonable. If " The worst of it is a few”, > they need to concentrate on the few. > > > > Personally, I don’t believe in calling in sick > unless necessary. However, I do believe it’s my > right to call in sick if I need a “mental health” > day. If I am not 100% mentally prepared for work, > do you want me doing the things we do? I don’t > expect anyone to call in sick, and then be seen out > gallivanting around town. If you’re too sick to > work, keep your sick @$$ at home and rest. > > > > I’m a firm believer that “benefit time” is just > that, a benefit of the job. I also believe an > employee should be allowed to use that time as they > see fit for both their physical and mental health. > > > > Personally, this all sounds like an excuse for some > other failure in the system. You can’t convince me > that they are shutting down trucks because of > absenteeism. If they aren’t shutting down trucks, > why are they falling below standards? Must be that > computer system they are replacing and the SSM > software they’re using. Maybe once they get the new > one up and running it’ll be better at predicting the > next call and their call times will decrease. (I’m > only kidding about SSM helping……………..) > > > > > > Tater > > > > Will M wrote: > Posted on Wed, Sep. 28, 2005 > > > > MedStar answer times suffer due to sick time > > By BILL TEETER > Star-Telegram Staff Writer > > FORT WORTH -- MedStar isn't meeting response-time > goals because too many employees are taking > unnecessary sick time, MedStar Executive Director > Jack > Eades said Wednesday. > From Sept. 1 through Sept. 22, ambulances made it on > time to scenes on " priority 1 " calls 86 percent of > the > time, Eades told the agency's board of directors at > their regular monthly meeting. > > MedStar, also known as the Area Metropolitan > Ambulance > Authority, requires its ambulances to make priority > 1 > calls in nine minutes or less on at least 90 percent > of their calls. > > In April, Rural/Metro, a private ambulance firm, > withdrew from its contract with MedStar because of > poor response times. Since then, MedStar has been > operating as the ambulance provider for the region. > > Although MedStar is at nearly full staff after an > aggressive hiring campaign in the wake of > Rural/Metro's departure, some ambulance workers are > taking sick time when they may not really need it, > which creates staff shortages, Eades said. > > Employees are allowed four sick days a year but can > accrue up to 13 weeks of unused sick time, Eades > said. > There is a misconception among some employees that > they are entitled to take sick days when they are > not > really ill, he said. > > " We are going to have to adopt a new attendance > policy, " Eades said. " It's going to have to be a lot > tougher than the one used by the contractor. " > > To fix the situation, Eades said MedStar is adopting > a > policy in which ambulance crew members must be at > work > at least 97 percent of their scheduled time. The > time-off percentage will be measured from the most > recent three months of their employment when an > employee calls in sick or takes off other than for > approved vacation or certain other leaves, such as > those covered by the federal Family Medical Leave > Act, > Eades said. > > The policy is tough but needed, said board President > McMahan. > > " They're not unreasonable, " he said. > > City Councilwoman Becky Haskin, who sits on the > board, > asked Eades how widespread the problem is. > > " The worst of it is a few, " Eades said. > > MedStar serves Fort Worth and 13 other cities. From > May through July, response times for the system had > met their mark, although some locations continued to > have problems. > > The agency's August performance report showed > MedStar > made more than 90 percent of its calls on time > except > for its less-serious priority 3 calls, which were at > an on-time rate of 89.9 percent. > > The board also approved a budget for the next fiscal > year beginning Oct. 1 allowing $18,274,626 in > expenditures, an increase of about $896,000 from the > previous year. > > The budget includes $1.5 million in capital outlays > for vehicles and new computer systems that should > help > response times in the future, he said. > > ONLINE: www.medstar911.com. > > Bill Teeter. > > > > > > > > ______________________________________________________ > > Yahoo! for Good > Donate to the Hurricane Katrina relief effort. > http://store.yahoo.com/redcross-donate3/ > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 Gene, I too need to add one comment: >>>Something here does not compute. The whole story has not been told. This is a forum for discussion of important issues in EMS, and it would be very nice if the managers of MedStar would use this forum to explain their positions, and the employees would use this forum to voice their concerns. Unfortunately, managers don't often post on here, although they monitor this list, I am sure. If MedStar management would like to talk about the problems they face, this would be a great place to do it. MedStar is a public entity. There is no reason for secrecy and political posturing. Let's hear from Mr. Eades, and let's hear from the troops. Maybe we'll all learn something.>>>> Instead of using this " forum " to get blasted for whatever ideas they may have outside of the box...they would probably be much better served to spend their time and energy on restoring and improving communication between the administrative and field staff. Honestly, what is going on inside of MedStar is none of our issue unless we work there or pay taxes that support the MedStar system. I kinda like the idea of a specific point as a definition of excessive absenteeism...(don't know if 97% is the mark or not) too often " excessive " is defined by a supervisor secondary to other factors such as difficulty in filling the hole, personal feelings towards the employee, and recent history with the employee....specific definitions with appropriate outs for long-term issues (FMLA stuff) could go a long way to alleviating this perceived injustice of " discipline for excessive absenteeism " . Dudley Re: MedStar answer times suffer due to sick time Oh, my. I have to jump in here and make a few comments. Please read down. Gene G. > The gentleman that wrote that article, to my understanding, was in > attendance of one of our " meetings " . Unfortunately he left out all the good and made > the entire article about the absenteeism. Yes, absenteeism is a habitual > problem with some, but not all employees. There are also a lot of other > issues, that were left out. > What did you expect from a reporter? Reporters look for issues that make good headlines. BTW, what issues were left out? It would be nice to know what they are. > In Jack Eades defense, he at no time blamed the compliance issue on the > crews solely. Yes, there are days where we have been down a few shifts, and at > times that would contribute, but there are other factors as well. > What other factors? If you want to defend Jack, why not post those issues. Right now, the prevailing impression is that Jack Eades is some sort of monster who wants to penalize folks for being sick and make them work when they ought to be home. If you really respect your management, tell the whole story. Few things are black and white. Let's hear all sides, and that includes an invitation to Mr. Eades to set forth his positions here. > Thanks to a gentleman that came in from another busy system (which shall > remain nameless), we have a new posting plan as well. This posting plan has > at times helped, but in the most part, has not helped so much. However, we > have been hiring more medics, which will allow us to add more units to the > schedule and more units to this posting plan. Once the new units and hours are > added, this plan may work in this growing system. > > Lemme see here. You've got folks who are at the top of their game managing the system, and they bring in an anonymous person to formulate a new posting plan, but it hasn't helped? What the hell is going on? What are you saying about the deployment plan? That's a very big issue, and it deserves some discussion. The public has an interest in deployment plans, though most members of the public wouldn't know a deployment plan from a dog catching plan. Everybody knows that MedStar has major problems with its operations, so if you have opinions or insights about what's causing the problems, why not tell us? Are you afraid to talk about system problems for fear of retaliation from management? If so, that's very, very sad. > From a crew stand point, this new absentee policy that is being put into > place is not rubbing us well. > Well, yes. I can't imagine it rubbing anybody well no matter where they worked. > First of all, most of us only hear dof this policy through reading that > article. > An excellent example of superb management in action. Don't talk to your employees, just make some comments to a news reporter and blast your employees for being lazy and malingering. A perfect way to instill confidence in management. Seems like a major gaffe. I'm sorry. > We work a minimum of 48 hours a week. Four days on, three days off, 12 > hour shifts. With those hours in mind, according to this new plan, we would be > able to take one day off a month without being excessive. 97% attendance is > about 12 days off a year. Granted there are those that just take days off > to take days off in our system, you find them anywhere, but it really wasn't > fair to group us as a whole. > Then why did Mr. Eades formulate this policy? He's a total doofus? He didn't articulate his plan well? He doesn't really know why folks are taking sick days? He's trying to cover his ass and the service's poor responses by blaming the troops? What? Has anybody looked into the reasons that employees take sick days? Ohhhhhh, that would be entirely too difficult. Something here does not compute. The whole story has not been told. This is a forum for discussion of important issues in EMS, and it would be very nice if the managers of MedStar would use this forum to explain their positions, and the employees would use this forum to voice their concerns. Unfortunately, managers don't often post on here, although they monitor this list, I am sure. If MedStar management would like to talk about the problems they face, this would be a great place to do it. MedStar is a public entity. There is no reason for secrecy and political posturing. Let's hear from Mr. Eades, and let's hear from the troops. Maybe we'll all learn something. Gene G. > There were good points that were brought up as well. Crews that are going > over and beyond, employees that are not excessive. Employees that are making > times. The paper does not note the good points, and instead made a full page > article about something bad, as though attempting to create controversy. > There is no news value in reporting that " Today Aunt Martha Made a Really Wonderful Cheesecake. " News outlets look for bad things to say about people. The management fell into the trap by allowing the reporter to focus on a negative factor, and he left the impression that he is an uncaring, inflexible Scrooge, which he is not. Lesson. If you're in management, get yourself a public information officer who knows the territory and never give an interview without that person being present and setting the rules. I learned this the hard way. The press is unforgiving. You can't win with them unless you understand them completely and know how to play them. Most managers haven't a clue about that. > We all work long hours, get held over our shifts for late calls, and bust > our rumps to make compliance in this system, unfortunately there are issues > that remain that keep us from doing this and it is not because of habitual > persons that call off sick. That is a group of maybe 10-15 employees. I believe > this guy wrote this article strictly to make people look bad and that was in > no way Mr. Eades position. It was just one of many of his concerns. > Which proves my point. The press took something that was a minor consideration, turned it around and made it a cause celebe` and made the administrator look like Simon Legree. > " E. Tate " wrote: > > This is just another example of an unreasonable demand by impersonal > administrators. So now when I'm sick, I have to take your no-paying insurance to > the expensive as heck doctor for a note saying I was running a fever and can't > work. I'll submit that note along with a reimbursement voucher? > > > > > > Tater > > > james davis wrote:i worked somewhere once where > to take sick time they > " required " that you bring a receipt from the doctors' > office with a dx code on it. we called the union. they > said no. a small amount of hell was raised and they > changed their minds. > > jim > > > --- " E. Tate " wrote: > > > > > I think MedStar is being a bit unreasonable here. I > > agree that employee absenteeism can become a > > problem. Instead of creating (again another classic > > American knee-jerk reaction) a blanket policy that > > creates more work and oversight, why not determine > > the reason for the (alleged) excessive absence? If > > absenteeism is a problem there is an underlying > > cause. > > > > > > > > According the article the employees must be at work > > 97% of their scheduled time. Given a 24 / 48 shift > > (I have no clue what MedStar works) that's 22.32 > > hours they can miss in a 3 month period. If the > > shift is a rotating 12 that's 16.38 hours off. So, > > either way it's 1 shift +/- in a 3 month period. > > Since their policy is 4 shifts per year, this seems > > somewhat reasonable. If " The worst of it is a few " , > > they need to concentrate on the few. > > > > > > > > Personally, I don't believe in calling in sick > > unless necessary. However, I do believe it's my > > right to call in sick if I need a " mental health " > > day. If I am not 100% mentally prepared for work, > > do you want me doing the things we do? I don't > > expect anyone to call in sick, and then be seen out > > gallivanting around town. If you're too sick to > > work, keep your sick @$$ at home and rest. > > > > > > > > I'm a firm believer that " benefit time " is just > > that, a benefit of the job. I also believe an > > employee should be allowed to use that time as they > > see fit for both their physical and mental health. > > > > > > > > Personally, this all sounds like an excuse for some > > other failure in the system. You can't convince me > > that they are shutting down trucks because of > > absenteeism. If they aren't shutting down trucks, > > why are they falling below standards? Must be that > > computer system they are replacing and the SSM > > software they're using. Maybe once they get the new > > one up and running it'll be better at predicting the > > next call and their call times will decrease. (I'm > > only kidding about SSM helping.......) > > > > > > > > > > > > Tater > > > > > > > > Will M wrote: > > Posted on Wed, Sep. 28, 2005 > > > > > > > > MedStar answer times suffer due to sick time > > > > By BILL TEETER > > Star-Telegram Staff Writer > > > > FORT WORTH -- MedStar isn't meeting response-time > > goals because too many employees are taking > > unnecessary sick time, MedStar Executive Director > > Jack > > Eades said Wednesday. > > From Sept. 1 through Sept. 22, ambulances made it on > > time to scenes on " priority 1 " calls 86 percent of > > the > > time, Eades told the agency's board of directors at > > their regular monthly meeting. > > > > MedStar, also known as the Area Metropolitan > > Ambulance > > Authority, requires its ambulances to make priority > > 1 > > calls in nine minutes or less on at least 90 percent > > of their calls. > > > > In April, Rural/Metro, a private ambulance firm, > > withdrew from its contract with MedStar because of > > poor response times. Since then, MedStar has been > > operating as the ambulance provider for the region. > > > > Although MedStar is at nearly full staff after an > > aggressive hiring campaign in the wake of > > Rural/Metro's departure, some ambulance workers are > > taking sick time when they may not really need it, > > which creates staff shortages, Eades said. > > > > Employees are allowed four sick days a year but can > > accrue up to 13 weeks of unused sick time, Eades > > said. > > There is a misconception among some employees that > > they are entitled to take sick days when they are > > not > > really ill, he said. > > > > " We are going to have to adopt a new attendance > > policy, " Eades said. " It's going to have to be a lot > > tougher than the one used by the contractor. " > > > > To fix the situation, Eades said MedStar is adopting > > a > > policy in which ambulance crew members must be at > > work > > at least 97 percent of their scheduled time. The > > time-off percentage will be measured from the most > > recent three months of their employment when an > > employee calls in sick or takes off other than for > > approved vacation or certain other leaves, such as > > those covered by the federal Family Medical Leave > > Act, > > Eades said. > > > > The policy is tough but needed, said board President > > McMahan. > > > > " They're not unreasonable, " he said. > > > > City Councilwoman Becky Haskin, who sits on the > > board, > > asked Eades how widespread the problem is. > > > > " The worst of it is a few, " Eades said. > > > > MedStar serves Fort Worth and 13 other cities. From > > May through July, response times for the system had > > met their mark, although some locations continued to > > have problems. > > > > The agency's August performance report showed > > MedStar > > made more than 90 percent of its calls on time > > except > > for its less-serious priority 3 calls, which were at > > an on-time rate of 89.9 percent. > > > > The board also approved a budget for the next fiscal > > year beginning Oct. 1 allowing $18,274,626 in > > expenditures, an increase of about $896,000 from the > > previous year. > > > > The budget includes $1.5 million in capital outlays > > for vehicles and new computer systems that should > > help > > response times in the future, he said. > > > > ONLINE: www.medstar911.com. > > > > Bill Teeter. > > > > > > > > > > > > > > > > > ______________________________________________________ > > > > Yahoo! for Good > > Donate to the Hurricane Katrina relief effort. > > http://store.yahoo.com/redcross-donate3/ > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2005 Report Share Posted October 1, 2005 Dudley, I just wanted to let you know that I am constantly impressed by your ability to think outside the box. There are many on this list who react without facts or condemn an entire system based on the musings of a single individual. Those same people also seem very rigid in their ideas and are not willing to consider alternative and innovative options. It is this kind of forward thinking that will move the industry into the 21st century (of course, it will go kicking and screaming, but you can't stop progress.) Keep up the good work ...(until you disagree with something I consider dogma, then be quiet! - kidding) Kenny Navarro Quote Link to comment Share on other sites More sharing options...
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