Guest guest Posted February 25, 2008 Report Share Posted February 25, 2008 We have all our service done by the dealer . . . http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.asx Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 25, 2008 Report Share Posted February 25, 2008 Rogene, This is a huge problem everywhere. Here in Las Vegas, a competitor was caught on video doing the same thing, and it is now in the hands of the attorney general for the state of Nevada and they want to shut down 11 of this other franchise's shops. Auto repair just has a very difficult reputation--the sheisters making it difficult for the honest folks, like us! We are in this industry (my husband and I with our businesses). Our slogan is " An Honest Brake " . Dealers charge waaaaay more than necessary and while I understand that some people feel more secure having a dealer do the work, the truth is that they hire from the same pool of mechanics that we do. Mechanics switch employers all the time. So, you are not guaranteed quality service even with a dealer. I am only saying this because we have struggled to continue making a profit because we DON'T cheat anyone. That's why I took a second job, working almost 80 hours a week total. You know what they say, " Nice guys always finish last. " We do honest work, and we never overcharge. We've watched our competitors cheat others with misleading ads ( " $99 BRAKE JOB! " which always, somehow, turns into a $1000 brake job once you get your car up on the lift.) If the customer would have come to us instead, they would have gotten an honest brake job for one fifth of that. <sigh> My only point is this: Establish a relationship with your service center. Talk to the owner. Get to know the people who are behind the business. You may discover that there are honest people out there who won't rip you off, and you WON'T have to pay dealer prices for good quality work, while supporting those who are trying to make a living earning honest pay for honest work. Enough said. I know there are schemers and sheisters. Just don't stereotype all repair shops as that way. Some are out there trying to make a difference in the industry and do the right thing. Stereotyping is how we get hurt. Patty > > We have all our service done by the dealer . . . > > > http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.a sx > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 25, 2008 Report Share Posted February 25, 2008 Oh, yes, politics is everywhere! One of the owners of yet another competitor in our city is a former attorney. This person is in cahoots with even the labor board attorneys, and corruption reigns in their business and network contacts! It's sick...people sleeping with each other, ripping off employees, falsifying records...we even got ripped off from them trying to be nice. We'll never do that again! Law enforcement can check them out, but even then, how do you know there is honesty in the " checking out? " Ever heard of bribery happening in the US? OH yes. Oh yes. Excuse me while I go throw up. I'm sorry about what happened to your son-in-law. It's a rough world out there. But let's fight the good fight and cling to our values that say, " We will not be like the world. We will do what is ethical and right, even if it hurts. " That's the only way we win in the long run. Thankfully, we do have a good reputation in this town, and it's taken us nearly 10 long years to build it. But you can never stop building. Hugs to you, Patty > > Patty, > > Because I know YOU, I would trust the service your business does any day - over that of the dealer. I know it takes a while, but eventually people know who is reputable and who isn't. > > These jerks play on peoples' fear of a breakdown . . . I don't see how anyone can compete with these schiesters . . . > > Authorities need to step in and stop them. Why aren't they? Do these jerks have friends in high places? I suspect so. . . . > > The authorities should be checking these operations, and when caught, closing businesses down, plus handing out prison sentences and fines that hurt so badly everyone gets the message. They are criminals no less than someone who holds a gun to your head! . . . Yet somehow, they're seldom punished. Or, if they are, nobody hears about it. > > My son-in-law got taken at one of these places . . . It lead to a change of events, resulting in the loss of a car that dominoed into other events altering lives and relationships - probably forever . . . > > The only solution I can see is insisting that law enforcement check these people out . . . > > The way the newscasters checked them out looked pretty easy. . . . If only they had the police waiting to arrest them like they do on MSNBC's " To Catch a Predator " . > > Rogene > Quote Link to comment Share on other sites More sharing options...
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