Guest guest Posted January 14, 2010 Report Share Posted January 14, 2010 FYI Ana ----- Forwarded Message ----To: anaesparza3@...Sent: Mon, January 11, 2010 4:14:09 PMSubject: Important InformationDear Kirkman Customer and Distributor,It has come to Kirkman’s attention, that a raw material vendor has supplied Kirkman with stevia that has a higher content of antimony than may be acceptable for our special needs customers. The problem is limited to only two lots of stevia, which were used in several Kirkman® products. These products affected by the high antimony levels are: 1. Zinc Liquid Product # 387/8 and 387/16 2. Super Nu-Thera w/o A and D Product # 447/454 3. DMAE 50 mg. Chewable Product # 489/90 4. Super Nu-Thera Powder Orange Product # 410/454 5. B Complex Powder Pro Support Product #399/7 6. TMG w/Folinic and B-12 Powder Product #413/4 and 413/8 7. Chewable Vitamin C Tablets Product #389/100 and 389/250 8. Trial sizes of the above seven productsYou should stop using these products, destroy them and request a credit or replacement from Kirkman®. Please call our customer service department to make this request. It is important for distributers and physician’s offices who sell these products to also contact their customers who have purchased the items and advise them to stop using the products and destroy any remaining product. Kirkman will reimburse distributers or supply replacement products, so please keep an account of your transactions. Raw material suppliers or nutraceutical companies are not required to test for antimony levels, so Kirkman® was not aware of this problem until three of our physician customers brought the issue to our attention as a result of their metal testing. We immediately had our laboratory research the issue. They quickly isolated the problem to two specific lots of stevia leaf extract. Kirkman® immediately stopped using the affected stevia and stopped shipping products that tested out at high antimony levels. So that this situation does not reoccur, we have implemented a new policy that every raw material we use in our products will be tested for antimony. Kirkman® apologizes for any inconvenience we may have caused because of this issue. We have instituted this voluntary action regarding the suspect products because we feel it’s the right thing to do. Kirkman® will not compromise on the quality standards we have been known for throughout our existence.Sincerely,Larry NewmanCOO Technical and Regulatory AffairsKirkman Group Quote Link to comment Share on other sites More sharing options...
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