I GOTTA SEND YOU THIS FROM YAHOO

[Guest guest]

As most of you know, I've been trying to get help from Yahoo because I can't sign in and/or can't open photos or anything else.

I was sent to three different "places" and then the third place sent me back to the first place...it appears no one can help me.

So then, comes the following! (My reply follows at the bottom).

Hello Sher, Thank you for writing to Yahoo! Groups.We understand it's hard, and even frustrating trying to resolve an issuewhen working through email or phone, not being able to actually see the issue you are experiencing. In an effort to better understand the issue you are experiencing, we would like a screenshot so we can see a "picture" of what you are experiencing. We have outlined the steps for taking a screenshot and saving the file so we can get the information we need to better assist you.If you are experiencing an error message please make sure that the errormessage is in the foreground (right out in front) so we may see the error message. If you don't receive a message the screenshot may still help us better understand the issue you are experiencing.Here are the steps for taking a screenshot on a PC: 1. Press the "Print Screen" key (it may be labeled on your keyboard as PrtScn/SysRq) 2. Open the Microsoft Paint Program - Select the "Start" button on the Windows Task Bar - Select the "Programs" (it may be "All Programs") menu - Select the "Accessories" menu - Select "Paint" 3. Press "CTRL+V" or select "Edit" and "Paste" to paste the screenshot into the Paint application. 4. Click "File" then "Save" - Select "Desktop" on the left to save the file to your Windows Desktop - Enter "YAHOOID-screenshot" in the "File Name" field (where YAHOOID is your Yahoo! ID) - Select "JPEG (*.JPG; *.JPEG; *.JPE; *.JFIF) in the "Save As Type" drop-down - Click the "Save" buttonHere are the steps for taking a screenshot on a MAC: 1. Press "Command+Shift+3" keys on your keyboard 2. A file "Untitled.PNG" should be created on your desktop within a fewseconds. Please respond to this message and include this screenshot as a file attachment so we can "see" the issue you are experiencing with Yahoo! Groups. We appreciate your patience and willingness to work with us while we further investigate the issue you are experiencing with Yahoo! Groups.

You've got to be kidding me! All this, just to get help signing in to my group at

Breathe-Support ?

If it takes all this to get help Yahoo needs some smarter tech support!

Never mind. I'll just discontinue the group.

I have this same problem (can't sign in) and/or can't open an option such as pictures. This problem cannot be unique because other members write their own frustrations over the same problem.

Sorry I can't say, thank you.

MamaSher, age 69. IPF 3-06, OR. NasturtiumsDon't fret about tomorrow, God is already there!