Transport Manager, St. 's Healthcare Partnership, Austin

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http://www.medserv.us/employment.html#Perinatal

Transport Manager

St. 's Healthcare Partnership

Austin, Texas

Reports to: Director of NICU

SUMMARY

The Transport Manager provides leadership and management to the

medical transport system of St. 's Healthcare Partnership

( " SDHP " ). He or she will serve as the manager for the Transport Team

(TT) with a direct reporting relationship to the Director of Nursing

for NICU and is directly accountable for all internal and external

aspects of the transport service. The Transport Manager will work

closely with the Neonatal Transport Medical Director and is

responsible for planning, organizing and directing all aspects of the

transport service including efficiently managing the associated

physical, financial and human resources as well as establishing the

annual organizational strategic and operational goals and objectives.

The Transport Manager functions autonomously and in collaboration with

healthcare providers as a leader of the TT.

The Transport Manager will keep the Director of Nursing for NICU

informed of the TT via programmatic updates, projections, financial

reports, and strategic and tactical plans. He or she will seek policy

direction from the director and make sure the TT works within those

policies. The Transport Manager carries out strategic objectives for

the transport program and represents St. 's Healthcare

Partnership within the medical transport community and broader

healthcare industry including general trade and media sources. He or

she will communicate TT performance and business/strategic plan

updates to the Director of Nursing for NICU.

This Transport Manager selects, motivates and provides for the growth

of a qualified staff and attains optimal contributions from the TT.

The Transport Manager assures that a staff of appropriately trained

and duly certified and licensed practitioners provides the highest

quality medical care.

This position is responsible to achieve the highest quality patient

services attainable within obtainable resources while ensuring a cost

effective operation. The Transport Manager ensures a safe and

efficient physical environment, establishes a problem identification

and resolution system, and develops a comprehensive marketing and

public relations plan. He or she will ensure compliance with all

regulatory agencies and accrediting bodies and will minimize liability

to the organization by anticipating problems, evaluating magnitude of

the problem, and taking actions to correct problem and/or reduce risk.

The Transport Manager will occasionally participate in transports to

help identify process improvement activities and maintain skills.

The Transport Manager provides programmatic and industry information

into the negotiation process of vendor contracts and thereafter

manages all transport related contracts.

QUALIFICATIONS (REQUIRED/PREFERRED)

Education:

Required:

Bachelor's degree in Health Care or medically related field.

Preferred:

Master's Degree in Health Care of medically related field.

Experience:

Required:

Air medical transportation industry experience required.

Three plus years of progressive management experience in medical

transport and/or a related health care business.

Excellent verbal and written communication skills required.

Proven ability in business development required.

Experience and knowledge of effective management and supervisory

skills required.

Preferred:

Clinical experience in neonatal or high risk OB preferred. Experience

in the following desired: direct supervision of health care/patient

care services, working in a tertiary hospital, developing budgets,

implementing programs within budgeting limitations, and the ability to

relate to senior level healthcare industry executives, physicians, and

St 's Medical Center vendors.

KNOWLEDGE, SKILLS & ABILITIES

* Works autonomously, sets priorities and makes independent

decisions of a complex nature.

* Interfaces directly with public, physicians, staff, patients,

administration and ancillary/support department representatives.

* Maintains confidentiality of patient's medical records. Regular

and predictable attendance is required.

* Excellent public, employee and customer relation skills.

* Ability to establish effective working relations with vendors.

* Experience with continuous quality improvement.

* Knowledge of all related federal, state, local and transport

industry safety/regulatory practices; demonstrates ability to manage

operations to meet/exceed such standards.

* Demonstrates excellent customer service even under adverse

conditions and a track record of making sound decisions, managing

multiple priorities with appropriate prioritizing; and, the ability to

effectively communicate with the Director of NICU and other team members.

* Experience in the professional performance/commitment, which is

aligned with the values and mission of St 's Healthcare Partnership.

* Ability to lead and motivate others.

* Must be able to demonstrate understanding of HCA's and St.

's " Patients First " safety initiative by strict compliance to all

safety protocols and procedures.

LICENSE/CERTIFICATION

Required:

Current license to practice as a Paramedic in Texas

Preferred:

Current license to pract as a Registered Nurse or RRT in Texas.

Please direct your interest in this position with a current resume/CV to:

R. Eroe, Partner/CEO

MedServ Management Services

ereroe@...