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Bob,

You're SCREWED! There is no way to corral volunteers without extensive use

of bullwhips, cattle prods and tasers. Consider joining a religious order

and getting out of EMS. You'll be happier in the long run.

Please deposit another $50 for the next bit of advice.

Gene G.

>

> Bob,

>

> What kind of perks/gifts or anything at all do the volunteers get?

>

> Have you ever thought about a point system and rewarded on a point system.

>

> Hard subject to approach but whether paid or volunteer all professional

> personnel have to be held to a standard of conduct/policies/ Hard subjec

>

> Good Luck,

>

> Binkley

> Cy-Fair VFD/EMS

> Sent from my Verizon Wireless BlackBerry

>

> Volunteer Standards

>

>

> How do you keep volunteer responders up-to-standard? It is not the

> state certification I am asking about, but things like wearing the

> required uniform, being on time, reporting their non-availability for a

> shift a day in advance rather than at the last minute, etc. We would

> like to approach these challenges in a positive way, but a few of our

> volunteers seem unwilling to cooperate. Any ideas?

>

> Bob in McGregor, LP

>

>

>

>

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How do you keep volunteer responders up-to-standard? It is not the

state certification I am asking about, but things like wearing the

required uniform, being on time, reporting their non-availability for a

shift a day in advance rather than at the last minute, etc. We would

like to approach these challenges in a positive way, but a few of our

volunteers seem unwilling to cooperate. Any ideas?

Bob in McGregor, LP

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Bob,

What kind of perks/gifts or anything at all do the volunteers get?

Have you ever thought about a point system and rewarded on a point system.

Hard subject to approach but whether paid or volunteer all professional

personnel have to be held to a standard of conduct/policies/procedures.

Good Luck,

Binkley

Cy-Fair VFD/EMS

Sent from my Verizon Wireless BlackBerry

Volunteer Standards

How do you keep volunteer responders up-to-standard? It is not the

state certification I am asking about, but things like wearing the

required uniform, being on time, reporting their non-availability for a

shift a day in advance rather than at the last minute, etc. We would

like to approach these challenges in a positive way, but a few of our

volunteers seem unwilling to cooperate. Any ideas?

Bob in McGregor, LP

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When you ask people do give away their services for free it is hard to

expect them to treat it as a profession. Yes we expect paid people to

meet the standards you mention, but if they agreed to work for free you

just have expect that people will not take those items serious. It's

not like they lose anything if you remove them from the service.

May I ask why you still have a volunteer service in this day and age?

How many calls do you get per year? Really the only solution to improve

is to have paid service rather than volunteer.

Just my lowly worthless thoughts.

Renny Spencer

Injured Reserve

>

> How do you keep volunteer responders up-to-standard? It is not the

> state certification I am asking about, but things like wearing the

> required uniform, being on time, reporting their non-availability for

a

> shift a day in advance rather than at the last minute, etc. We would

> like to approach these challenges in a positive way, but a few of our

> volunteers seem unwilling to cooperate. Any ideas?

>

> Bob in McGregor, LP

>

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I expect every situation is different. In general, expectations rise

with the number of volunteers available. Also in general, the number

of volunteers increases with the standards and

professionalism. Volunteers are not working for a salary, they are

working for the personal gain that comes with the service to the

community and the brotherhood and sisterhood that comes with the

association among an exceptional group of people. The volunteers are

there because they want to be and that desire means you have some

control over their behavior.

Don't expect volunteers to not have family emergencies, etc. But do

expect them to give as much notice as possible and to attempt to find

a substitute. Do expect a professional appearance, but this may have

to begin with just being clean and neat. Do make sure you set a good

example and remind the volunteers that they represent your

organization and the city. Rewards and recognition are also good motivators.

When expectations are set high and belonging to the service is very

desirable, there is little difference between volunteer and career

departments. Many, very large fire departments are entirely

volunteer and have a long waiting list for openings. When you cannot

afford to have an all career department, you are thankful for having

volunteers that want to serve in addition to their " daytime job " .

Dick

Celina Fire Department FF/EMT-B

At 08:19 AM 10/9/2008, you wrote:

>When you ask people do give away their services for free it is hard to

>expect them to treat it as a profession. Yes we expect paid people to

>meet the standards you mention, but if they agreed to work for free you

>just have expect that people will not take those items serious. It's

>not like they lose anything if you remove them from the service.

>

>May I ask why you still have a volunteer service in this day and age?

>How many calls do you get per year? Really the only solution to improve

>is to have paid service rather than volunteer.

>

>Just my lowly worthless thoughts.

>

>Renny Spencer

>Injured Reserve

>

>

> >

> > How do you keep volunteer responders up-to-standard? It is not the

> > state certification I am asking about, but things like wearing the

> > required uniform, being on time, reporting their non-availability for

>a

> > shift a day in advance rather than at the last minute, etc. We would

> > like to approach these challenges in a positive way, but a few of our

> > volunteers seem unwilling to cooperate. Any ideas?

> >

> > Bob in McGregor, LP

> >

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Renny (and everyone else):

I have mixed feelings about volunteer EMS.? I got my start once I got my EMT-B

as a volunteer first responder with a local combination paid/volunteer fire

department.? I've since volunteered as an EMT (and then LP) for a small rural

primarily volunteer service and now work part-time as a paramedic for a medium

sized 911 service. (This is, of course, in addition to my full-time career

practicing law.)? So, I've got?some experience in a variety of paid/volunteer

settings.

First, it pains me that there are places that claim they can't afford paid EMS.?

(Funny how the county commissioners always find money for a new bulldozer and

the school board always finds money for the football team.)? But I definitely

see your point (and agree in part) that giving away EMS (at least as an ALS

transport service) is holding EMS back.? I still do think?that there may be?a

place and time for volunteer EMS providers, particularly in the first response

setting. However, there are still some very good organizations that are

primarily volunteer-driven.? In short, there's no one solution for the best way

to provide or fund EMS.?? A combination paid/volunteer department may work great

for some suburbs yet it might not work at all for a rural or frontier area.?

Basically, the old saying of " your mileage may vary " applies to EMS.

Two things?frustrate and anger me about some (NOT ALL) volunteer EMS systems.

1) The very mistaken belief that there's somehow a lower standard of care for a

volunteer provider or service.? Unfortunately, some of us have heard, " We're a

volunteer service and doing the best we can. " ? I can assure you that a jury will

not buy that argument.? The last time I checked, my patch never said volunteer

EMT.? It was the same color, style, and design as anyone else's.

2) The way some volunteer services take their members for granted. Even if a

service can't provide everything a volunteer needs for their job, it doesn't

cost a dime to say " thank you " occasionally. Being flexible with your members

usually doesn't cost much either. I'm amazed how many volunteer operations that

I see put hurdles in the way of their volunteers.

In my opinion, if you're going to still run a volunteer service, I'd recommend

following my wise fire chief's mantra of " It shouldn't cost anyone a dime to

volunteer. " ? That means uniforms, appropriate PPE, continuing education, etc.

Sorry that I'm a bit long-winded.

-Wes Ogilvie, MPA, JD, LP

-Attorney/Licensed Paramedic

-Austin, Texas

Re: Volunteer Standards

When you ask people do give away their services for free it is hard to

expect them to treat it as a profession. Yes we expect paid people to

meet the standards you mention, but if they agreed to work for free you

just have expect that people will not take those items serious. It's

not like they lose anything if you remove them from the service.

May I ask why you still have a volunteer service in this day and age?

How many calls do you get per year? Really the only solution to improve

is to have paid service rather than volunteer.

Just my lowly worthless thoughts.

Renny Spencer

Injured Reserve

>

> How do you keep volunteer responders up-to-standard? It is not the

> state certification I am asking about, but things like wearing the

> required uniform, being on time, reporting their non-availability for

a

> shift a day in advance rather than at the last minute, etc. We would

> like to approach these challenges in a positive way, but a few of our

> volunteers seem unwilling to cooperate. Any ideas?

>

> Bob in McGregor, LP

>

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As a volunteer myself not only do I disagree, If I got offended I would take

offense.

Saying volunteers won't come up to standard is a gross stereotype, just as

saying no man will ask for directions or all blonds are dumb. Volunteers can

follow standards given the policies and training needed.

It works better if you give them some respect for what they are doing that

others get paid for (I work for a paycheck in EMS also), and count them as the

professionals they can be regardless of pay grade.

Make sure your paid staff follows the standards and rules as well. People are

not likely to comply for free when the paid staff doesn't. Incentives are always

helpful but once again communication on what incentives are available and what

you have to do to get them are a must,and the distribution has to be fair for

everyone.

I have been a volunteer longer than I have been paid in this business and I see

many volunteers that meet standards as well or better than some paid folks. They

take pride in their job, appearance and serving their community. I am the same

paid or volunteer and I can't imagine I am that unique.

If everyone is treatied fairly, given an opportunity to succeed, and a volunteer

still doesn't comply get rid of them the same as you would for paid staff. If

they are just lazy or complacent, a pay check won't change things.

 

My 2 cents.

Kacey  

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Having managed volunteers in EMS ans well as other settings, I can say

without doubt that managing and motivating volunteers is much more

difficult. They are giving their efforts, and they expect to decide

what efforts to give and how to do it. Sort of " well, I'm giving this

time for free, so I'll do it how I want " . Whereas with paid staff, they

may not like what they're told to do but they have to do it, with

volunteers they really don't have to do anything they don't want to.

Hard to incent them as a group.

Kacey, you are right. It's more like some will, some won't, but no one

can really make them do things they don't want to, or don't see value in.

Steve

KACEY SAMMONS wrote:

> As a volunteer myself not only do I disagree, If I got offended I would take

offense.

> Saying volunteers won't come up to standard is a gross stereotype, just as

saying no man will ask for directions or all blonds are dumb. Volunteers can

follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing that

others get paid for (I work for a paycheck in EMS also), and count them as the

professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well. People are

not likely to comply for free when the paid staff doesn't. Incentives are always

helpful but once again communication on what incentives are available and what

you have to do to get them are a must,and the distribution has to be fair for

everyone.

> I have been a volunteer longer than I have been paid in this business and I

see many volunteers that meet standards as well or better than some paid folks.

They take pride in their job, appearance and serving their community. I am the

same paid or volunteer and I can't imagine I am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

volunteer still doesn't comply get rid of them the same as you would for paid

staff. If they are just lazy or complacent, a pay check won't change things.

>

> My 2 cents.

> Kacey

>

>

>

>

>

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Most of land, New Jersey and parts of Pennsylvania and Virginia are

covered by volunteers and they do a great job. Even in the

Baltimore/Washington corridor, most of the fire departments and EMS are

totally volunteer-and we are talking about some large towns like College

Park.

BEB

From: texasems-l [mailto:texasems-l ] On

Behalf Of Steve

Sent: Thursday, October 09, 2008 9:31 AM

To: texasems-l

Subject: Re: Re: Volunteer Standards

Having managed volunteers in EMS ans well as other settings, I can say

without doubt that managing and motivating volunteers is much more

difficult. They are giving their efforts, and they expect to decide

what efforts to give and how to do it. Sort of " well, I'm giving this

time for free, so I'll do it how I want " . Whereas with paid staff, they

may not like what they're told to do but they have to do it, with

volunteers they really don't have to do anything they don't want to.

Hard to incent them as a group.

Kacey, you are right. It's more like some will, some won't, but no one

can really make them do things they don't want to, or don't see value in.

Steve

KACEY SAMMONS wrote:

> As a volunteer myself not only do I disagree, If I got offended I would

take offense.

> Saying volunteers won't come up to standard is a gross stereotype, just as

saying no man will ask for directions or all blonds are dumb. Volunteers can

follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing that

others get paid for (I work for a paycheck in EMS also), and count them as

the professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well. People

are not likely to comply for free when the paid staff doesn't. Incentives

are always helpful but once again communication on what incentives are

available and what you have to do to get them are a must,and the

distribution has to be fair for everyone.

> I have been a volunteer longer than I have been paid in this business and

I see many volunteers that meet standards as well or better than some paid

folks. They take pride in their job, appearance and serving their community.

I am the same paid or volunteer and I can't imagine I am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

volunteer still doesn't comply get rid of them the same as you would for

paid staff. If they are just lazy or complacent, a pay check won't change

things.

>

> My 2 cents.

> Kacey

>

>

>

>

>

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I think that Virginia Beach may be one of the largest volunteer departments

around.

-Wes

Re: Re: Volunteer Standards

Having managed volunteers in EMS ans well as other settings, I can say

without doubt that managing and motivating volunteers is much more

difficult. They are giving their efforts, and they expect to decide

what efforts to give and how to do it. Sort of " well, I'm giving this

time for free, so I'll do it how I want " . Whereas with paid staff, they

may not like what they're told to do but they have to do it, with

volunteers they really don't have to do anything they don't want to.

Hard to incent them as a group.

Kacey, you are right. It's more like some will, some won't, but no one

can really make them do things they don't want to, or don't see value in.

Steve

KACEY SAMMONS wrote:

> As a volunteer myself not only do I disagree, If I got offended I would

take offense.

> Saying volunteers won't come up to standard is a gross stereotype, just as

saying no man will ask for directions or all blonds are dumb. Volunteers can

follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing that

others get paid for (I work for a paycheck in EMS also), and count them as

the professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well. People

are not likely to comply for free when the paid staff doesn't. Incentives

are always helpful but once again communication on what incentives are

available and what you have to do to get them are a must,and the

distribution has to be fair for everyone.

> I have been a volunteer longer than I have been paid in this business and

I see many volunteers that meet standards as well or better than some paid

folks. They take pride in their job, appearance and serving their community.

I am the same paid or volunteer and I can't imagine I am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

volunteer still doesn't comply get rid of them the same as you would for

paid staff. If they are just lazy or complacent, a pay check won't change

things.

>

> My 2 cents.

> Kacey

>

>

>

>

>

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I was going to stay out of this as I saw it would go the path it has but frankly

some motivation come from within both the person and the organization. If the

person is dedicated and committed and he or she is surrounded by the same it

isn't as hard as some make it out to be.

Nuff said from across the world.

LNM from Baku, Azerbaijan

Louis N. Molino, Sr. FF/NREMT-B/FSI/EMSI

LNMolino@...

Sent via BlackBerry by AT & T

Re: Re: Volunteer Standards

Having managed volunteers in EMS ans well as other settings, I can say

without doubt that managing and motivating volunteers is much more

difficult. They are giving their efforts, and they expect to decide

what efforts to give and how to do it. Sort of " well, I'm giving this

time for free, so I'll do it how I want " . Whereas with paid staff, they

may not like what they're told to do but they have to do it, with

volunteers they really don't have to do anything they don't want to.

Hard to incent them as a group.

Kacey, you are right. It's more like some will, some won't, but no one

can really make them do things they don't want to, or don't see value in.

Steve

KACEY SAMMONS wrote:

> As a volunteer myself not only do I disagree, If I got offended I would

take offense.

> Saying volunteers won't come up to standard is a gross stereotype, just as

saying no man will ask for directions or all blonds are dumb. Volunteers can

follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing that

others get paid for (I work for a paycheck in EMS also), and count them as

the professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well. People

are not likely to comply for free when the paid staff doesn't. Incentives

are always helpful but once again communication on what incentives are

available and what you have to do to get them are a must,and the

distribution has to be fair for everyone.

> I have been a volunteer longer than I have been paid in this business and

I see many volunteers that meet standards as well or better than some paid

folks. They take pride in their job, appearance and serving their community.

I am the same paid or volunteer and I can't imagine I am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

volunteer still doesn't comply get rid of them the same as you would for

paid staff. If they are just lazy or complacent, a pay check won't change

things.

>

> My 2 cents.

> Kacey

>

>

>

>

>

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'What are you gonna do? Fire me?' is a common response with a 'all volunteer

system'. I'm very well acquainted with this attitude. I'm V-Chair of and

volunteer in one that has been in operation since 1983. It has always been and

continues to be the biggest problem. If you're lucky, you have 1 to 3 people

who always answer the call, no matter what it is, the weather conditions, or the

time of day or night. Then you have a select few who always seem to be available

for the shows. And then you have those who make sure everyone knows that they

are 'Part of the service' and that's the only time you hear from them. It's hard

to get people to drop what they are doing, whatever it is, immediately, and

answer a 911 call. It takes a trully totally dedicated individual to do that for

a ''What took you so long'' or a ''Thank You " . Those are hard to come by. We're

lucky, we have (3) and one of those is 12 miles away. I fugure that's good for a

small

community of about 1200 people.

  Any ideas are always welcome. I'm new to this site so maybe I'll check the

archives.

--

Subject: Re: Volunteer Standards

To: texasems-l

Date: Thursday, October 9, 2008, 12:57 AM

Bob,

You're SCREWED! There is no way to corral volunteers without extensive use

of bullwhips, cattle prods and tasers. Consider joining a religious order

and getting out of EMS. You'll be happier in the long run.

Please deposit another $50 for the next bit of advice.

Gene G.

In a message dated 10/8/08 10:02:31 PM, shawn.binkley@ gmail.com writes:

>

> Bob,

>

> What kind of perks/gifts or anything at all do the volunteers get?

>

> Have you ever thought about a point system and rewarded on a point system.

>

> Hard subject to approach but whether paid or volunteer all professional

> personnel have to be held to a standard of conduct/policies/ Hard subjec

>

> Good Luck,

>

> Binkley

> Cy-Fair VFD/EMS

> Sent from my Verizon Wireless BlackBerry

>

> Volunteer Standards

>

>

> How do you keep volunteer responders up-to-standard? It is not the

> state certification I am asking about, but things like wearing the

> required uniform, being on time, reporting their non-availability for a

> shift a day in advance rather than at the last minute, etc. We would

> like to approach these challenges in a positive way, but a few of our

> volunteers seem unwilling to cooperate. Any ideas?

>

> Bob in McGregor, LP

>

>

>

>

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Wes, I started as a volly in Fort for the Jeff County

Mountain Medics. They as a group had some very good quality people

and I learned much from them. But they now have trouble recruiting

people as well. People do not have time to give anymore.

People always throw out the comment that vollunteers are more

dedicated, etc because they do what they do to give back to their

communitys. I disagree. I am paid full time and am very dedicated

to helping people, but I am also very dedicated to my profession.

Please do not take offense but volunteers hurt my profession. Why?

Because you make it harder for me to support my family doing what I

love. At budget time with my old full time job, volunteer services

were always brought up, because they did for free what we were

getting paid to do. It made it harder to get pay raises. I finally

had to quit and now travel at least 150 miles one way to work and

further if scheduled at the East end of the county.

Any service can go paid if communitys got prioritys right. As Wes

mentioned they always support the team, they always get the

equipment, and I would also include they always fund decorations and

celebrations. Money could be shifted to pay for EMS.

Now to really see EMS improve accross the board we need to see EMS

become a required service. Then maybe we could see additional

funding opportunitys.

Well enough ranting, and again as providers I know several volunteers

that I would and have trusted with my life, I just think the day has

come that all EMS become a paid profession.

Renny

> >

> > How do you keep volunteer responders up-to-standard? It is not

the

> > state certification I am asking about, but things like wearing

the

> > required uniform, being on time, reporting their non-availability

for

> a

> > shift a day in advance rather than at the last minute, etc. We

would

> > like to approach these challenges in a positive way, but a few of

our

> > volunteers seem unwilling to cooperate. Any ideas?

> >

> > Bob in McGregor, LP

> >

>

>

>

>

>

>

>

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Volunteers are generally what they are expected to be. I have been a

volunteer in EMS since the ski patrol in the mid 60's. I have never had

a paid position unless you count my free ski lifts or the fact that

medic was a secondary MOS in the military. I have always attempted to

present myself in a professional manner, even when others did not treat

me that way. I still have many who act as if I am not good enough to be

in their presence. I have more college and training than most people

could imagine. That does not make me better or worse, neither does

being paid or volunteer. I have run several volunteer organizations and

four for profit businesses; finding that the same motivators and

expectations apply in each setting. Good leaders always lead by example

and expect people to follow.

I know that many organizations are struggling to find volunteers, but I

believe that much of the problem is that the potential volunteers do not

want to put up with lack of respect from their own. Most of us can

handle it from outside, but when those we work with don't give it, we

find that is more than we can handle.

I do not believe that you can find reliable evidence to support the

contention that volunteerism is holding the wages of the paid providers

down. It is just a convenient scape goat. When I ran a Continuing

Education program, I heard people say that providing non-credit classes

through continuing education was hurting college enrollments. They did

not have any more evidence than those who are railing on volunteers. In

fact, history does not support either contention. What does hurt

salaries is that we are not organized. We have divided ourselves into

camps and refuse to work together. We have state and national

organizations of EMS that struggle because we cannot bother to get

involved. Every professional group that has moved their status and pay

up have done two things, organized and pushed higher education

standards. Both doctors and nurses volunteer and their salaries are not

hurting, but they have organized and require higher educational

standards than they used to.

Bob

Dr. Bob Folden, EMT-B

So much information, so little knowledge, and even less wisdom!

KACEY SAMMONS wrote:

>

> As a volunteer myself not only do I disagree, If I got offended I

> would take offense.

> Saying volunteers won't come up to standard is a gross stereotype,

> just as saying no man will ask for directions or all blonds are dumb.

> Volunteers can follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing

> that others get paid for (I work for a paycheck in EMS also), and

> count them as the professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well.

> People are not likely to comply for free when the paid staff doesn't.

> Incentives are always helpful but once again communication on what

> incentives are available and what you have to do to get them are a

> must,and the distribution has to be fair for everyone.

> I have been a volunteer longer than I have been paid in this business

> and I see many volunteers that meet standards as well or better than

> some paid folks. They take pride in their job, appearance and serving

> their community. I am the same paid or volunteer and I can't imagine I

> am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

> volunteer still doesn't comply get rid of them the same as you would

> for paid staff. If they are just lazy or complacent, a pay check

> won't change things.

>

> My 2 cents.

> Kacey

>

>

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Bob,

Well stated. Couldn't add a thing. BRAVO!

Dave

Sent via BlackBerry by AT & T

Re: Re: Volunteer Standards

Volunteers are generally what they are expected to be. I have been a

volunteer in EMS since the ski patrol in the mid 60's. I have never had

a paid position unless you count my free ski lifts or the fact that

medic was a secondary MOS in the military. I have always attempted to

present myself in a professional manner, even when others did not treat

me that way. I still have many who act as if I am not good enough to be

in their presence. I have more college and training than most people

could imagine. That does not make me better or worse, neither does

being paid or volunteer. I have run several volunteer organizations and

four for profit businesses; finding that the same motivators and

expectations apply in each setting. Good leaders always lead by example

and expect people to follow.

I know that many organizations are struggling to find volunteers, but I

believe that much of the problem is that the potential volunteers do not

want to put up with lack of respect from their own. Most of us can

handle it from outside, but when those we work with don't give it, we

find that is more than we can handle.

I do not believe that you can find reliable evidence to support the

contention that volunteerism is holding the wages of the paid providers

down. It is just a convenient scape goat. When I ran a Continuing

Education program, I heard people say that providing non-credit classes

through continuing education was hurting college enrollments. They did

not have any more evidence than those who are railing on volunteers. In

fact, history does not support either contention. What does hurt

salaries is that we are not organized. We have divided ourselves into

camps and refuse to work together. We have state and national

organizations of EMS that struggle because we cannot bother to get

involved. Every professional group that has moved their status and pay

up have done two things, organized and pushed higher education

standards. Both doctors and nurses volunteer and their salaries are not

hurting, but they have organized and require higher educational

standards than they used to.

Bob

Dr. Bob Folden, EMT-B

So much information, so little knowledge, and even less wisdom!

KACEY SAMMONS wrote:

>

> As a volunteer myself not only do I disagree, If I got offended I

> would take offense.

> Saying volunteers won't come up to standard is a gross stereotype,

> just as saying no man will ask for directions or all blonds are dumb.

> Volunteers can follow standards given the policies and training needed.

> It works better if you give them some respect for what they are doing

> that others get paid for (I work for a paycheck in EMS also), and

> count them as the professionals they can be regardless of pay grade.

> Make sure your paid staff follows the standards and rules as well.

> People are not likely to comply for free when the paid staff doesn't.

> Incentives are always helpful but once again communication on what

> incentives are available and what you have to do to get them are a

> must,and the distribution has to be fair for everyone.

> I have been a volunteer longer than I have been paid in this business

> and I see many volunteers that meet standards as well or better than

> some paid folks. They take pride in their job, appearance and serving

> their community. I am the same paid or volunteer and I can't imagine I

> am that unique.

> If everyone is treatied fairly, given an opportunity to succeed, and a

> volunteer still doesn't comply get rid of them the same as you would

> for paid staff. If they are just lazy or complacent, a pay check

> won't change things.

>

> My 2 cents.

> Kacey

>

>

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OK take 15 minutes. :)

It would help. Why pay for what you can get for free? I don't

deserve a check for being in EMS or any other profession. I do

deserve a decent check for doing my job and doing it well. How about

we live in a perfect place and all professions just do their job for

free. Trashmen gather trash for free. Plumbers unstop your toilet

for free. Doctors charge no patients. Accountants can balance all

our check books for free. It makes no sense. It ain't going to

happen. Yes they will donate some time but not all. But if a lot of

those groups had high numbers giving services away for free, you can

bet it would affect the pay of those that still needed to work for a

living.

EMS is not and should not be a hobby. It is serious business. We

have peoples lives in our hands. It is hard to do your best if you

are divided. Choose a career and go forward.

Renny

>

> So if all the volunteers magically disappeared, you would make the

kind

> of money you think you deserve to be in EMS? Give me a break!

> Rick

>

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I guess those of us who don't do EMS full-time or who volunteer are an

impediment to your goals for EMS?

I doubt this was/is your intent, Renny, but I'm a tad offended by your implicit

statement that I provide substandard care because I'm not a full-time paramedic

and I've been known to volunteer.? I'm serious about my second profession.?

Legally, I'm held to the same standards.? I carry the same state license and

have all of the current card courses (CPR, ACLS, ITLS, and PALS).??

By the way, I'm just curious - do you feel the same way about doctors who do

medical missionary work, reserve law enforcement officers, and volunteer

firefighters?

-Wes Ogilvie, MPA, JD, LP

-Attorney/Licensed Paramedic

-Austin, Texas

Re: Volunteer Standards

OK take 15 minutes. :)

It would help. Why pay for what you can get for free? I don't

deserve a check for being in EMS or any other profession. I do

deserve a decent check for doing my job and doing it well. How about

we live in a perfect place and all professions just do their job for

free. Trashmen gather trash for free. Plumbers unstop your toilet

for free. Doctors charge no patients. Accountants can balance all

our check books for free. It makes no sense. It ain't going to

happen. Yes they will donate some time but not all. But if a lot of

those groups had high numbers giving services away for free, you can

bet it would affect the pay of those that still needed to work for a

living.

EMS is not and should not be a hobby. It is serious business. We

have peoples lives in our hands. It is hard to do your best if you

are divided. Choose a career and go forward.

Renny

>

> So if all the volunteers magically disappeared, you would make the

kind

> of money you think you deserve to be in EMS? Give me a break!

> Rick

>

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Wes I never meant that care was substandard. I actually stated that

the vollys I used to be with were some of the best. I do think it is

hard to maintain your best when divided though. It is hard to stay

on top of something that is only done occasionally. Don't get me

wrong I am not about to claim that all paid people are great, as

there are many sadly in all professions that are just present for the

check, that do the minimum required. I have worked with some

volunteers that I would and again actually have trusted my own life

with. When I visit Fort I still assist if they need it.

These limited volunteer doctor group mentioned, there are not enough

people giving services away to affect the pay. In fact most

mentioned are paid full time in healthcare professions , but give a

few hours or days back to poverty stricken people, doing same type of

work they do as paid. Good for them. I help people that have needs

to. I contribute money and time as well.

Again I respect the efforts made by volunteers and I apologise if my

feeling that the time has come to switch to all paid EMS offends

anyone.

Renny

> >

> > So if all the volunteers magically disappeared, you would make

the

> kind

> > of money you think you deserve to be in EMS? Give me a break!

> > Rick

> >

>

>

>

>

>

>

>

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" EMS is not and should not be a hobby. It is serious business. We have

peoples lives in our hands. It is hard to do your best if you are

divided. Choose a career and go forward. "

Renny

Renny,

I don't think you will find anyone in this field - paid or volunteer -

who does not take their patient care seriously and with due concern for

the outcomes of their actions. I don't think you will find anyone in the

patient care arena who is divided about what their priority is when they

are caring for another. To imply that anyone who is not a full-time,

paid practitioner of the healing arts does anything less is an insult.

As a health educator, I do have a full time job that impacts the health

and lives of thousands of individuals, many of whom are under the age of

18. As an EMT, I choose to volunteer my time to provide one-on-one

patient care to my colleagues and neighbors as I have for the past

quarter of a century (FR, VFD, 9-1-1 EMS, Corporate, Special

Events...take your pick). As an EMT, I have to pass the same tests,

standards of care and am held to the same level of accountability as my

paid colleagues. And I doubt anyone, paid or volunteer, would have it

any other way.

I don't think that anyone who volunteers decides to do this as a " hobby "

but rather as a calling. Just as I am certain that anyone who enters

this career does not do so for the salary, benefits and retirement

packages but rather as a calling. If you are true to your calling,

whether you are volunteer or paid, you are committed to excellence. If

you not true to your calling, then you need to reevaluate your calling -

no matter what the field.

On a side note, the " we have people's lives in our hands " is true for a

multitude of professions. Ask the engineers who design our roads,

bridges (remember I-35 in Minneapolis), buildings. Ask the lawyers who

represent the lives of both the victims and those who are accused. Ask

physicians, nurses, allied health (self explanatory). Talk to pilots,

ships captains and bus drivers. Look at corporate leaders who are able

to make someone rich or can demolish people's incomes and retirements.

Talk to elected officials who decide budgets and those public servants

who carryout legislative mandates.

Not all professions realize or still have a moral compass that leads

them in their decision making, but unless you live alone and are

completely self sustaining, your actions impact others and more likely

than not at some point you have the power to help or hurt others through

your actions. So to say only paid EMS impacts people lives is to be

completely oblivious to the interconnectedness that our society and our

EMS profession has with others.

So Renny, as you are driving down the road think about the guys who put

the lug nuts on the ambulance or as you are flying through the air the

guy who made sure the rotors are fastened securely. They have lives in

their hands also.

PS: My words are only my own and not those of my employer.

Barry Sharp, MSHP, CHES

Program Coordinator

Tobacco Prevention & Control

Texas Dept. of State Health Services

Barry.Sharp@...

PLEASE NOTE NEW MAILING ADDRESS:

P.O. Box 149347

Mail Code 2018

Austin, Texas 78714-9347

________________________________

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I hereby nominate Barry for " post of the day. " ? Eloquence like that should

qualify (or disqualify, if you prefer, LOL) you for law school.

-Wes Ogilvie, MPA, JD, LP

-Attorney/Licensed Paramedic

-Austin, Texas

RE: Re: Volunteer Standards

" EMS is not and should not be a hobby. It is serious business. We have

peoples lives in our hands. It is hard to do your best if you are

divided. Choose a career and go forward. "

Renny

Renny,

I don't think you will find anyone in this field - paid or volunteer -

who does not take their patient care seriously and with due concern for

the outcomes of their actions. I don't think you will find anyone in the

patient care arena who is divided about what their priority is when they

are caring for another. To imply that anyone who is not a full-time,

paid practitioner of the healing arts does anything less is an insult.

As a health educator, I do have a full time job that impacts the health

and lives of thousands of individuals, many of whom are under the age of

18. As an EMT, I choose to volunteer my time to provide one-on-one

patient care to my colleagues and neighbors as I have for the past

quarter of a century (FR, VFD, 9-1-1 EMS, Corporate, Special

Events...take your pick). As an EMT, I have to pass the same tests,

standards of care and am held to the same level of accountability as my

paid colleagues. And I doubt anyone, paid or volunteer, would have it

any other way.

I don't think that anyone who volunteers decides to do this as a " hobby "

but rather as a calling. Just as I am certain that anyone who enters

this career does not do so for the salary, benefits and retirement

packages but rather as a calling. If you are true to your calling,

whether you are volunteer or paid, you are committed to excellence. If

you not true to your calling, then you need to reevaluate your calling -

no matter what the field.

On a side note, the " we have people's lives in our hands " is true for a

multitude of professions. Ask the engineers who design our roads,

bridges (remember I-35 in Minneapolis), buildings. Ask the lawyers who

represent the lives of both the victims and those who are accused. Ask

physicians, nurses, allied health (self explanatory). Talk to pilots,

ships captains and bus drivers. Look at corporate leaders who are able

to make someone rich or can demolish people's incomes and retirements.

Talk to elected officials who decide budgets and those public servants

who carryout legislative mandates.

Not all professions realize or still have a moral compass that leads

them in their decision making, but unless you live alone and are

completely self sustaining, your actions impact others and more likely

than not at some point you have the power to help or hurt others through

your actions. So to say only paid EMS impacts people lives is to be

completely oblivious to the interconnectedness that our society and our

EMS profession has with others.

So Renny, as you are driving down the road think about the guys who put

the lug nuts on the ambulance or as you are flying through the air the

guy who made sure the rotors are fastened securely. They have lives in

their hands also.

PS: My words are only my own and not those of my employer.

Barry Sharp, MSHP, CHES

Program Coordinator

Tobacco Prevention & Control

Texas Dept. of State Health Services

Barry.Sharp@...

PLEASE NOTE NEW MAILING ADDRESS:

P.O. Box 149347

Mail Code 2018

Austin, Texas 78714-9347

________________________________

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Share on other sites

As for the comment about " choose a career and go forward... "

" A human being should be able to change a diaper, plan an invasion, butcher a

hog, conn a ship, design a building, write a sonnet, balance accounts, build a

wall, set a bone, comfort the dying, take orders, give orders, cooperate, act

alone, solve equations, analyze a new problem, pitch manure, program a computer,

cook a tasty meal, fight efficiently, die gallantly. Specialization is for

insects. "

- A. Heinlein

-Wes Ogilvie, MPA, JD, LP

-Attorney/Licensed Paramedic

-Austin, Texas

Re: Volunteer Standards

OK take 15 minutes. :)

It would help. Why pay for what you can get for free? I don't

deserve a check for being in EMS or any other profession. I do

deserve a decent check for doing my job and doing it well. How about

we live in a perfect place and all professions just do their job for

free. Trashmen gather trash for free. Plumbers unstop your toilet

for free. Doctors charge no patients. Accountants can balance all

our check books for free. It makes no sense. It ain't going to

happen. Yes they will donate some time but not all. But if a lot of

those groups had high numbers giving services away for free, you can

bet it would affect the pay of those that still needed to work for a

living.

EMS is not and should not be a hobby. It is serious business. We

have peoples lives in our hands. It is hard to do your best if you

are divided. Choose a career and go forward.

Renny

>

> So if all the volunteers magically disappeared, you would make the

kind

> of money you think you deserve to be in EMS? Give me a break!

> Rick

>

Link to comment
Share on other sites

Bob,

As one who has been a volunteer for several different groups (from corporate

first response to UT Football games) for the past 4 years, the biggest

suggestion that I can give that may help is " get your people involved " .

The more a part of the organization that I can be, the more I am willing to

give. Don't get me wrong, if I commit to a shift or event I will make every

effort to attend.regardless. But, I do find that I am willing to take on

more shifts or events if I feel that I am in integral part of the

organization. I feel like I have ownership.

Of course.someone said something about points and rewards.that sounds good

to me as well.

Toni

NREMT-B

(future paramedic)

From: texasems-l [mailto:texasems-l ] On

Behalf Of l1usma62

Sent: Wednesday, October 08, 2008 23:57

To: texasems-l

Subject: Volunteer Standards

How do you keep volunteer responders up-to-standard? It is not the

state certification I am asking about, but things like wearing the

required uniform, being on time, reporting their non-availability for a

shift a day in advance rather than at the last minute, etc. We would

like to approach these challenges in a positive way, but a few of our

volunteers seem unwilling to cooperate. Any ideas?

Bob in McGregor, LP

No virus found in this incoming message.

Checked by AVG - http://www.avg.com

Version: 8.0.173 / Virus Database: 270.8.0/1717 - Release Date: 10/9/2008

16:56

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Barry,

Excellent reply. I did not mean other professions do not have

peoples lives in their hands though. EMS was not my first

profession. And my previous profession could very negativly have

affected people had I been distracted.

" If you are true to your calling, whether you are volunteer or paid,

you are committed to excellence. " Good point. While I do not think

of it as a calling but as a Profession I love I guess I could change

calling with love and it would fit.

Again though I still feel it is time to change to paid so that those

of us that are trying to make a living at a profession we love can

expect a wage that would support a family. How about those that

volunteer just accept a check and then donate it to charitys?

OK enough of me and my opinion. Time for a pain pill.

Renny

>

> " EMS is not and should not be a hobby. It is serious business. We

have

> peoples lives in our hands. It is hard to do your best if you are

> divided. Choose a career and go forward. "

>

> Renny

>

> Renny,

>

>

>

> I don't think you will find anyone in this field - paid or

volunteer -

> who does not take their patient care seriously and with due concern

for

> the outcomes of their actions. I don't think you will find anyone

in the

> patient care arena who is divided about what their priority is when

they

> are caring for another. To imply that anyone who is not a full-time,

> paid practitioner of the healing arts does anything less is an

insult.

> As a health educator, I do have a full time job that impacts the

health

> and lives of thousands of individuals, many of whom are under the

age of

> 18. As an EMT, I choose to volunteer my time to provide one-on-one

> patient care to my colleagues and neighbors as I have for the past

> quarter of a century (FR, VFD, 9-1-1 EMS, Corporate, Special

> Events...take your pick). As an EMT, I have to pass the same tests,

> standards of care and am held to the same level of accountability

as my

> paid colleagues. And I doubt anyone, paid or volunteer, would have

it

> any other way.

>

>

>

> I don't think that anyone who volunteers decides to do this as

a " hobby "

> but rather as a calling. Just as I am certain that anyone who enters

> this career does not do so for the salary, benefits and retirement

> packages but rather as a calling. If you are true to your calling,

> whether you are volunteer or paid, you are committed to excellence.

If

> you not true to your calling, then you need to reevaluate your

calling -

> no matter what the field.

>

>

>

> On a side note, the " we have people's lives in our hands " is true

for a

> multitude of professions. Ask the engineers who design our roads,

> bridges (remember I-35 in Minneapolis), buildings. Ask the lawyers

who

> represent the lives of both the victims and those who are accused.

Ask

> physicians, nurses, allied health (self explanatory). Talk to

pilots,

> ships captains and bus drivers. Look at corporate leaders who are

able

> to make someone rich or can demolish people's incomes and

retirements.

> Talk to elected officials who decide budgets and those public

servants

> who carryout legislative mandates.

>

>

>

> Not all professions realize or still have a moral compass that leads

> them in their decision making, but unless you live alone and are

> completely self sustaining, your actions impact others and more

likely

> than not at some point you have the power to help or hurt others

through

> your actions. So to say only paid EMS impacts people lives is to be

> completely oblivious to the interconnectedness that our society and

our

> EMS profession has with others.

>

>

>

> So Renny, as you are driving down the road think about the guys who

put

> the lug nuts on the ambulance or as you are flying through the air

the

> guy who made sure the rotors are fastened securely. They have lives

in

> their hands also.

>

>

>

> PS: My words are only my own and not those of my employer.

>

>

>

> Barry Sharp, MSHP, CHES

>

> Program Coordinator

>

> Tobacco Prevention & Control

>

> Texas Dept. of State Health Services

>

>

>

> Barry.Sharp@...

>

>

>

> PLEASE NOTE NEW MAILING ADDRESS:

>

> P.O. Box 149347

>

> Mail Code 2018

>

> Austin, Texas 78714-9347

>

> ________________________________

>

>

>

>

>

>

>

>

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Share on other sites

If you are fortunate, your profession is your calling for your calling

is where your passion lies. And where your passion lies, so does your

heart, your mind and your spirit. It's the first thing you think about

in the morning and the last thing you think about when you fall asleep.

For many, the calling and passion is reserved for when you are off the

clock. (The car salesman from Plano who was a finalist in America's Got

Talent...he sold cars for a living but had a true calling for music and

a passion for singing.)

For the fortunate, they get paid for doing what they were called to do -

Ed Racht is one who comes to mind when I think about those who's calling

is also their profession. It shows in everything they do for they bring

a passion and enthusiasm that is infectious to those around them. A

passion and enthusiasm that no amount of money can surpass. This is

where we all should be so fortunate in our lives.

Barry

Barry Sharp, MSHP, CHES

Program Coordinator

Tobacco Prevention & Control

Texas Dept. of State Health Services

Barry.Sharp@...

PLEASE NOTE NEW MAILING ADDRESS:

P.O. Box 149347

Mail Code 2018

Austin, Texas 78714-9347

________________________________

From: texasems-l [mailto:texasems-l ] On

Behalf Of spenair

Sent: Thursday, October 09, 2008 3:51 PM

To: texasems-l

Subject: Re: Volunteer Standards

Barry,

Excellent reply. I did not mean other professions do not have

peoples lives in their hands though. EMS was not my first

profession. And my previous profession could very negativly have

affected people had I been distracted.

" If you are true to your calling, whether you are volunteer or paid,

you are committed to excellence. " Good point. While I do not think

of it as a calling but as a Profession I love I guess I could change

calling with love and it would fit.

Again though I still feel it is time to change to paid so that those

of us that are trying to make a living at a profession we love can

expect a wage that would support a family. How about those that

volunteer just accept a check and then donate it to charitys?

OK enough of me and my opinion. Time for a pain pill.

Renny

>

> " EMS is not and should not be a hobby. It is serious business. We

have

> peoples lives in our hands. It is hard to do your best if you are

> divided. Choose a career and go forward. "

>

> Renny

>

> Renny,

>

>

>

> I don't think you will find anyone in this field - paid or

volunteer -

> who does not take their patient care seriously and with due concern

for

> the outcomes of their actions. I don't think you will find anyone

in the

> patient care arena who is divided about what their priority is when

they

> are caring for another. To imply that anyone who is not a full-time,

> paid practitioner of the healing arts does anything less is an

insult.

> As a health educator, I do have a full time job that impacts the

health

> and lives of thousands of individuals, many of whom are under the

age of

> 18. As an EMT, I choose to volunteer my time to provide one-on-one

> patient care to my colleagues and neighbors as I have for the past

> quarter of a century (FR, VFD, 9-1-1 EMS, Corporate, Special

> Events...take your pick). As an EMT, I have to pass the same tests,

> standards of care and am held to the same level of accountability

as my

> paid colleagues. And I doubt anyone, paid or volunteer, would have

it

> any other way.

>

>

>

> I don't think that anyone who volunteers decides to do this as

a " hobby "

> but rather as a calling. Just as I am certain that anyone who enters

> this career does not do so for the salary, benefits and retirement

> packages but rather as a calling. If you are true to your calling,

> whether you are volunteer or paid, you are committed to excellence.

If

> you not true to your calling, then you need to reevaluate your

calling -

> no matter what the field.

>

>

>

> On a side note, the " we have people's lives in our hands " is true

for a

> multitude of professions. Ask the engineers who design our roads,

> bridges (remember I-35 in Minneapolis), buildings. Ask the lawyers

who

> represent the lives of both the victims and those who are accused.

Ask

> physicians, nurses, allied health (self explanatory). Talk to

pilots,

> ships captains and bus drivers. Look at corporate leaders who are

able

> to make someone rich or can demolish people's incomes and

retirements.

> Talk to elected officials who decide budgets and those public

servants

> who carryout legislative mandates.

>

>

>

> Not all professions realize or still have a moral compass that leads

> them in their decision making, but unless you live alone and are

> completely self sustaining, your actions impact others and more

likely

> than not at some point you have the power to help or hurt others

through

> your actions. So to say only paid EMS impacts people lives is to be

> completely oblivious to the interconnectedness that our society and

our

> EMS profession has with others.

>

>

>

> So Renny, as you are driving down the road think about the guys who

put

> the lug nuts on the ambulance or as you are flying through the air

the

> guy who made sure the rotors are fastened securely. They have lives

in

> their hands also.

>

>

>

> PS: My words are only my own and not those of my employer.

>

>

>

> Barry Sharp, MSHP, CHES

>

> Program Coordinator

>

> Tobacco Prevention & Control

>

> Texas Dept. of State Health Services

>

>

>

> Barry.Sharp@...

>

>

>

> PLEASE NOTE NEW MAILING ADDRESS:

>

> P.O. Box 149347

>

> Mail Code 2018

>

> Austin, Texas 78714-9347

>

> ________________________________

>

>

>

>

>

>

>

>

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Pardon the shameless plug, but has anyone seen Jules Scadden's column online

this month? It's a pretty good piece on volunteerism and seems appropriate

to link to it now:

_http://www.ems1.com/Columnists/jules-scadden/articles/431819-EMS-Volunteerism

_

(http://www.ems1.com/Columnists/jules-scadden/articles/431819-EMS-Volunteerism)

-Wes

In a message dated 10/9/2008 7:37:46 P.M. Central Daylight Time,

ben6308@... writes:

One thing that I think that is important to explain to volunteers is

that the majority of the population doesn't keep up with whether their

local EMS is volunteer, combination or fully paid. Heck, most normal

people couldn't even tell you the name of their local EMS service.

Because of this, it's important to explain to volunteers that when we,

as medics, step off of that truck and onto the scene -- we're EMS.

They're not going to say -- oh he's paid or he's volunteer. Because of

that, it is very important to look sharp, as far as uniforms are

concerned. If you show up to a scene in a t-shirt and daisy dukes, you

just made your entire department look bad -- be it combination,

volunteer or paid!!

As far as being on-time and calling in at the last minute, explaining

that such actions can negatively affect patient care/outcome may help.

Think about it -- showing up even just a few minutes late to a shift can

really affect a patient's outcome if your partner is waiting for you,

because you got dispatched 1 minute after shift change! (Because, you

know, that NEVER happens in EMS!)

I think just taking the time to explain WHY uniforms, promptness, etc

are important may help volunteers.

And last but not least (and this might sound rude, so I'm sorry), but if

their response is " What are you gonna do? Fire me? " and they are being

serious about it -- is this an individual you want on your truck

responding to 911 calls????

OK -- rant off. Sorry.

l1usma62 wrote:

>

> How do you keep volunteer responders up-to-standard? It is not the

> state certification I am asking about, but things like wearing the

> required uniform, being on time, reporting their non-availability for a

> shift a day in advance rather than at the last minute, etc. We would

> like to approach these challenges in a positive way, but a few of our

> volunteers seem unwilling to cooperate. Any ideas?

>

> Bob in McGregor, LP

>

>

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