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Cigna Insurance Claims

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Greetings. I am new to the group but have been reco'd by a coworker to

see if someone out there can help. I currently have Cigna PPO and went

through Cranial Tech (CT) to have my (then) 8-month old son fitted for

a DOC band. Was told up front that Cigna is notorious for not covering

this procedure, but I figured a) my son needs it! and B) worst case, I

will appeal any denial.

Well, long story short, the date of service was in May, 2007 and I am

finally being 'officially' denied. I write it that way b/c it took

numerous phone calls, thus numerous different answers, to finally get

an answer that the band was denied.

Does anyone out there have any success stories to share with going

after Cigna for reimbursement? I have some excellent articles and

medical journal reports, but didn't know if there was someone who could

help with some pointers about how to go about this.

Any help is much appreciated. Thanks.

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