Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Dear Crystal, Grrrr's all over the list....whew. Let's see if we can break yours down into solutions. This is what worked for me-we went through Childrens Hosp. for everything. And everything skated through. If a doctor writes an order for the walker and specifies that it is a medical necessity, that should carry enough weight to have it covered. Then he can put the order through at the hospital " adaptive equipment " office. If there isn't one. He/she could submit order to outside equipment company (there are many) and the company can bill the insurance co. directly. Or if he's feeling generous, he could include the equipment on his bill to the insurance company and the equipment supplier could bill him. (That might work better with a local doctor.) --- Another option is to link up with another therapist. (I'm sure you'd prefer not to, but you need that equipment.) --- Even though the ins. co. may have balked at a PT service, they look at things differently when there are signed doctors orders stating medical necessity. --- Pretty much the same thing happens regarding feeding. You may have to go to the clinic, rather than have in-home services, but you don't have to lose the service entirely. --- You may have gotten a non-supervisor who refused to cover services. sometimes supervisors are more knowledgable regarding requirements for someone as involved as a Charger. --- Last case scenario is to mention legal avenues-as pointed out-you'd think they'd appreciate that the child should be allowed to learn to walk and eat. -- Do not dispair-this isn't a done deal by any means. ;-) in Ma. ************************************** See what's free at http://www.aol.com. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Just as Eva was starting to walk the therapists who loaned us her gait trainer is taking it back. She was just starting to learn to move with it and now on friday they are coming to take it away. ALSO we lost our feeding therapist because our insurance doesnt want to pay for it. And because of whatever reason the insurance will not pay is not a good enough reason for EI to take over the payments. SO here we were taking steps ahead and now they are being taken away. I am so crushed and so disappointed I just want to cry. We raised about $6,000 at the benefit but that is going to pay her medical bills and the money from our house closeing is going to a van so we can take her wheelchair places. Her PT said she was going to order her a gait trainer but the last order took 7 months and she can't do it til the next meeting in Sept. I am so mad I want to scream!!! Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife to Dan in Illinois Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Oh Crystal- I am soooooooooooo sorry! {{{{{hugs}}}}} I know you will make all good of this - you always have - that is part of your gift - you find blessing in it all. love, yuka Just as she was moving forward...... Just as Eva was starting to walk the therapists who loaned us her gait trainer is taking it back. She was just starting to learn to move with it and now on friday they are coming to take it away. ALSO we lost our feeding therapist because our insurance doesn't want to pay for it. And because of whatever reason the insurance will not pay is not a good enough reason for EI to take over the payments. SO here we were taking steps ahead and now they are being taken away. I am so crushed and so disappointed I just want to cry. We raised about $6,000 at the benefit but that is going to pay her medical bills and the money from our house closing is going to a van so we can take her wheelchair places. Her PT said she was going to order her a gait trainer but the last order took 7 months and she can't do it til the next meeting in Sept. I am so mad I want to scream!!! Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife to Dan in Illinois Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Crystal, sorry to hear about this bad news - I wish I had a magic wand to wave it all back to you. I can't believe they won't fund feeding therapy or a gait trainer. You would think they'd want her to learn to walk and eat. Geesh... > > Just as Eva was starting to walk the therapists who loaned us her gait > trainer is taking it back. She was just starting to learn to move with > it and now on friday they are coming to take it away. > ALSO we lost our feeding therapist because our insurance doesnt want > to pay for it. And because of whatever reason the insurance will not > pay is not a good enough reason for EI to take over the payments. > SO here we were taking steps ahead and now they are being taken away. > I am so crushed and so disappointed I just want to cry. > We raised about $6,000 at the benefit but that is going to pay her > medical bills and the money from our house closeing is going to a van > so we can take her wheelchair places. > Her PT said she was going to order her a gait trainer but the last > order took 7 months and she can't do it til the next meeting in Sept. > I am so mad I want to scream!!! > Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife > to Dan in Illinois > > > -- " It is far better to grasp the universe as it really is than to persist in delusion, however satisfying and reassuring. " --Carl Sagan Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 .... I also wonder if you can get another one from the Easter Seals or the Cerebral Palsy foundation??? This stinks, Crystal. I am sure people here will have great resources and ideas. pam Re: Just as she was moving forward...... Dear Crystal, Grrrr's all over the list....whew. Let's see if we can break yours down into solutions. This is what worked for me-we went through Childrens Hosp. for everything. And everything skated through. If a doctor writes an order for the walker and specifies that it is a medical necessity, that should carry enough weight to have it covered. Then he can put the order through at the hospital " adaptive equipment " office. If there isn't one. He/she could submit order to outside equipment company (there are many) and the company can bill the insurance co. directly. Or if he's feeling generous, he could include the equipment on his bill to the insurance company and the equipment supplier could bill him. (That might work better with a local doctor.) --- Another option is to link up with another therapist. (I'm sure you'd prefer not to, but you need that equipment.) --- Even though the ins. co. may have balked at a PT service, they look at things differently when there are signed doctors orders stating medical necessity. --- Pretty much the same thing happens regarding feeding. You may have to go to the clinic, rather than have in-home services, but you don't have to lose the service entirely. --- You may have gotten a non-supervisor who refused to cover services. sometimes supervisors are more knowledgable regarding requirements for someone as involved as a Charger. --- Last case scenario is to mention legal avenues-as pointed out-you'd think they'd appreciate that the child should be allowed to learn to walk and eat. -- Do not dispair-this isn't a done deal by any means. ;-) in Ma. ************************************** See what's free at http://www.aol.com. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Hey Crystal, Eva and Family!! PUSH this issue!!!! Find out why EI won't pay for the feeding therapist-I thought they are supposed to! I thought they are supposed to bill your insurance, get the denial then bill the state. I know this is frustrating and I don't blame you for not feeling like a battle-like you don't already have enough, right? You can also request a 6-month meeting with EI and maybe then the gait trainer can be added to the IFSP. I feel for you on this one. You'll get it straightened out, don't worry!!! Janay > > Just as Eva was starting to walk the therapists who loaned us her gait > trainer is taking it back. She was just starting to learn to move with > it and now on friday they are coming to take it away. > ALSO we lost our feeding therapist because our insurance doesnt want > to pay for it. And because of whatever reason the insurance will not > pay is not a good enough reason for EI to take over the payments. > SO here we were taking steps ahead and now they are being taken away. > I am so crushed and so disappointed I just want to cry. > We raised about $6,000 at the benefit but that is going to pay her > medical bills and the money from our house closeing is going to a van > so we can take her wheelchair places. > Her PT said she was going to order her a gait trainer but the last > order took 7 months and she can't do it til the next meeting in Sept. > I am so mad I want to scream!!! > Crystal mom to (11), (4), and Eva (2 year old CHARGEr) wife > to Dan in Illinois > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 I am digging for Infinitech's phone number now. UCP does it- basically durable medical equipment " exchange " . You don't have to bring anything, and they'l give it to you if they've got it. THat's how I got Rasha a KidCart. The one I know of is out here by me in Tinley Park-a bit of a haul for you but that can be worked out. As soon as I find the number, I'll give it to you. Can you call me again? I didn't write your number down before it disappeared from the ID... :-( As said, a hospital that has coordinators might help. On the south side it's La Rabida. I haven't tried it myself, still muddling through, but the services there seem pretty good. Children's Memorial might be another option. For Rasha, we did just get a rx from her ped for the gait trainer and they're going to bill the insurance-EI isn't going to pick up the tab on this one. Another phone call that might be worthwhile is the Illinois Assistive Tech Program in Springfield. They loan stuff too. Their number is 800/852-5110. Website www.iltech.org Talk to you soon. Janay > > ... I also wonder if you can get another one from the Easter Seals or the Cerebral Palsy foundation??? > This stinks, Crystal. I am sure people here will have great resources and ideas. > pam > > > Re: Just as she was moving forward...... > > Dear Crystal, > > Grrrr's all over the list....whew. Let's see if we can break yours down > into solutions. > This is what worked for me-we went through Childrens Hosp. for everything. > And everything skated through. > If a doctor writes an order for the walker and specifies that > it is a medical necessity, that should carry enough weight to have it > covered. Then he can put the order through at the hospital " adaptive > equipment " > office. > If there isn't one. He/she could submit order to outside equipment company > (there are many) > and the company can bill the insurance co. directly. Or if he's feeling > generous, he could > include the equipment on his bill to the insurance company and the equipment > supplier > could bill him. (That might work better with a local doctor.) > --- > Another option is to link up with another therapist. (I'm sure you'd prefer > not to, but you > need that equipment.) > --- > Even though the ins. co. may have balked at a PT service, they look at > things differently > when there are signed doctors orders stating medical necessity. > --- > Pretty much the same thing happens regarding feeding. You may have to go to > the > clinic, rather than have in-home services, but you don't have to lose the > service entirely. > --- > You may have gotten a non-supervisor who refused to cover services. > sometimes supervisors > are more knowledgable regarding requirements for someone as involved as a > Charger. > --- > Last case scenario is to mention legal avenues-as pointed out- you'd > think they'd > appreciate that the child should be allowed to learn to walk and eat. > -- > Do not dispair-this isn't a done deal by any means. > > ;-) > in Ma. > > > > ************************************** See what's free at http://www.aol.com. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 This seems real basic, but: The one thing that worked for us to get insurance to cover feeding therapy (OT) was to ask how much longer they preferred to pay for formula, Pediasure or Boost. Our doctor wrote many letters, but the last one backed up this point of view. He also noted that without therapy, would possibly NEVER eat orally. When looked at over the long haul, they decided it was in their best interests to assist in covering the feeding program. We used similar arguments when they were going to take away nursing hours while was still trached. He basically stated: You can take away the nursing hours, exhaust Mom & Dad and pay for their recovery in a hospital; as well as pay ICU for when Mom & Dad are exhausted and can't function well enough to care for her. Or you can continue to cover the cost of nursing for 12 hours a day, 6 days a week for a trached and g-tube fed child. They opted to continue to cover the nursing costs. If you and your doctors can convince them that they will spend less over the lifespan if the costs are incurred now, it saves so much wrangling and hassle. You need to have a doctor who has a way with words - as well as a bit of arrogance (in the good sense of the word)! And you DO need to address this to a Supervisor. Insurance reps reached via the toll free numbers are usually looking at standardized care allowances; meaning most policies cover X, X and X. The reps don't always understand the nuances of different policies. We finally got in contact with a care coordinator within the insurance company after 18 months of pleading our case. Things went so much better from that point on. If we got an answer from a rep that we felt was not correct, we contacted her and she straightened things out. I can't emphasize enough about getting someone to represent you within the insurance company, be it a supervisor or care coordinator. Preferable is one who has nursing experience. (And I can't stress the " experience " aspect enough. Our first one was straight from college with only the required field experience needed to get her diploma. She was horrible: " What do you do when you take her shopping? " I NEVER was able to take her anywhere but doctors for those first 20 months because she was so unstable!) Your employer's benefits department should be able to help you also. Good luck, and find a good doctor who writes great letters! Friends in CHARGE, Marilyn Ogan Mom of (14, CHARGE+, JRA) Mom of Ken (17, Aspergers) Wife of Rick oganm@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 sometimes in some of our friends fam out hre we say we should get the certain person to come live with us for a week LOL and they shluld do same with u > > This seems real basic, but: The one thing that worked for us to get > insurance to cover feeding therapy (OT) was to ask how much longer they > preferred to pay for formula, Pediasure or Boost. Our doctor wrote many > letters, but the last one backed up this point of view. He also noted that > without therapy, would possibly NEVER eat orally. When looked at > over the long haul, they decided it was in their best interests to assist > in > covering the feeding program. > > We used similar arguments when they were going to take away nursing hours > while was still trached. He basically stated: You can take away > the nursing hours, exhaust Mom & Dad and pay for their recovery in a > hospital; as well as pay ICU for when Mom & Dad are exhausted and > can't function well enough to care for her. Or you can continue to cover > the cost of nursing for 12 hours a day, 6 days a week for a trached and > g-tube fed child. They opted to continue to cover the nursing costs. > > If you and your doctors can convince them that they will spend less over > the > lifespan if the costs are incurred now, it saves so much wrangling and > hassle. You need to have a doctor who has a way with words - as well as a > bit of arrogance (in the good sense of the word)! And you DO need to > address this to a Supervisor. Insurance reps reached via the toll free > numbers are usually looking at standardized care allowances; meaning most > policies cover X, X and X. The reps don't always understand the nuances of > different policies. We finally got in contact with a care coordinator > within the insurance company after 18 months of pleading our case. Things > went so much better from that point on. If we got an answer from a rep > that > we felt was not correct, we contacted her and she straightened things out. > I can't emphasize enough about getting someone to represent you within the > insurance company, be it a supervisor or care coordinator. Preferable is > one who has nursing experience. (And I can't stress the " experience " > aspect > enough. Our first one was straight from college with only the required > field experience needed to get her diploma. She was horrible: " What do you > do when you take her shopping? " I NEVER was able to take her anywhere but > doctors for those first 20 months because she was so unstable!) Your > employer's benefits department should be able to help you also. > > Good luck, and find a good doctor who writes great letters! > > Friends in CHARGE, > > Marilyn Ogan > > Mom of (14, CHARGE+, JRA) > > Mom of Ken (17, Aspergers) > > Wife of Rick > > oganm@... > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 Crystal, I think you should request an IFSP meeting with Eva's " team " (As the parent, you can request one at any time), and then get the gait trainer and feeding therapy written into the IFSP. If it's in the IFSP, then Early Intervention HAS to pay for it as payor of last resort. I know you are great advocate for Eva, and can explain to them how crucial both of these things are for her continued progress. Don't sign off on the IFSP until your concerns are addressed. Hugs, (mom to Evan, 21 months) supermama95 supermama95@...> wrote: Just as Eva was starting to walk the therapists who loaned us her gait trainer is taking it back. She was just starting to learn to move with it and now on friday they are coming to take it away. ALSO we lost our feeding therapist because our insurance doesnt want to pay for it. And because of whatever reason the insurance will not pay is not a good enough reason for EI to take over the payments. SO here we were taking steps ahead and now they are being taken away. I am so crushed and so disappointed I just want to cry. We raised about $6,000 at the benefit but that is going to pay her medical bills and the money from our house closeing is going to a van so we can take her wheelchair places. Her PT said she was going to order her a gait trainer but the last order took 7 months and she can't do it til the next meeting in Sept. I am so mad I want to scream!!! Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife to Dan in Illinois --------------------------------- Ahhh...imagining that irresistible " new car " smell? Check outnew cars at Yahoo! Autos. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 (((HUGS))) oh crystal im sorry to hear that ... Belinda Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 25, 2007 Report Share Posted April 25, 2007 I'm sorry to hear of your setbacks i hope everything looks up soon Mommy to 19 month old CHARGEr supermama95 supermama95@...> wrote: Just as Eva was starting to walk the therapists who loaned us her gait trainer is taking it back. She was just starting to learn to move with it and now on friday they are coming to take it away. ALSO we lost our feeding therapist because our insurance doesnt want to pay for it. And because of whatever reason the insurance will not pay is not a good enough reason for EI to take over the payments. SO here we were taking steps ahead and now they are being taken away. I am so crushed and so disappointed I just want to cry. We raised about $6,000 at the benefit but that is going to pay her medical bills and the money from our house closeing is going to a van so we can take her wheelchair places. Her PT said she was going to order her a gait trainer but the last order took 7 months and she can't do it til the next meeting in Sept. I am so mad I want to scream!!! Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife to Dan in Illinois --------------------------------- Ahhh...imagining that irresistible " new car " smell? Check outnew cars at Yahoo! Autos. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2007 Report Share Posted April 26, 2007 Crystal, Navigating insurance is hard...harder with a child with special needs..... I would ask to speak to a supervisor at the insurance company and ask that person to put their reasons for denying gait trainer and feeding specialist in writing. Having that information will make it easier to move forward. Do you have in IL something like here in CT we call it Title V Children with special health care needs? Also " pay-or of last resort " generally only help out if it is your commercial insurance policy does not cover. If you receive any state medicaid you will not qualify. When we were looking to donate a spika cast stroller and car seat I went to " Special Child " and they had a classified section where you can donate items to families that need it...They no longer have that but you might be able to find a website where you can find someone who is looking to donate their old gait trainer...Many people look for donate their old items.... Feeding specialist ...harder to get....will Eva's doctor order as a medical necessity? 's doctor ordered feeding specialist 6 months..Insurance paid then decided to deny...stating non medical necessity...as soon as the doctor ordered as medical necessity it resumed. I will look around for some places ... Ellen mom to 9 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2007 Report Share Posted April 26, 2007 Crystal, This is not fair! We have to go through enough as it is without having the things our child needs taken away! I don't know what kind of feeding therapy you were doing but we had an occupational therapist that specialized in feeding through early intervention. I would fight for it! ~ Mom of Jack (7mo. CHARGEr) Re: Just as she was moving forward...... Hey Crystal, Eva and Family!! PUSH this issue!!!! Find out why EI won't pay for the feeding therapist-I thought they are supposed to! I thought they are supposed to bill your insurance, get the denial then bill the state. I know this is frustrating and I don't blame you for not feeling like a battle-like you don't already have enough, right? You can also request a 6-month meeting with EI and maybe then the gait trainer can be added to the IFSP. I feel for you on this one. You'll get it straightened out, don't worry!!! Janay > > Just as Eva was starting to walk the therapists who loaned us her gait > trainer is taking it back. She was just starting to learn to move with > it and now on friday they are coming to take it away. > ALSO we lost our feeding therapist because our insurance doesnt want > to pay for it. And because of whatever reason the insurance will not > pay is not a good enough reason for EI to take over the payments. > SO here we were taking steps ahead and now they are being taken away. > I am so crushed and so disappointed I just want to cry. > We raised about $6,000 at the benefit but that is going to pay her > medical bills and the money from our house closeing is going to a van > so we can take her wheelchair places. > Her PT said she was going to order her a gait trainer but the last > order took 7 months and she can't do it til the next meeting in Sept. > I am so mad I want to scream!!! > Crystal mom to (11), (4), and Eva (2 year old CHARGEr) wife > to Dan in Illinois > __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2007 Report Share Posted April 26, 2007 Crystal-- Eddie has a kaye walker that he never used much. He was never willing to hold on long enough to pull it along; he's walking independently now, as long as we're going in the direction he wants to go. If you can't find one closer to home and you think Eva can use it I'll get it out of storage (or my mom's basment) and send it to you. Just let me know. joanne > Just as Eva was starting to walk the therapists who loaned us her gait > trainer is taking it back. She was just starting to learn to move with > it and now on friday they are coming to take it away. > ALSO we lost our feeding therapist because our insurance doesnt want > to pay for it. And because of whatever reason the insurance will not > pay is not a good enough reason for EI to take over the payments. > SO here we were taking steps ahead and now they are being taken away. > I am so crushed and so disappointed I just want to cry. > We raised about $6,000 at the benefit but that is going to pay her > medical bills and the money from our house closeing is going to a van > so we can take her wheelchair places. > Her PT said she was going to order her a gait trainer but the last > order took 7 months and she can't do it til the next meeting in Sept. > I am so mad I want to scream!!! > Crystal mom to (11), (4), and Eva (2 year old CHARGEr)wife > to Dan in Illinois Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2007 Report Share Posted April 26, 2007 Also " pay-or of last resort " generally only help out if it is your commercial insurance policy does not cover. If you receive any state medicaid you will not qualify. I don't totally agree with this. If you have Medicaid, and the provider you go to takes Medicaid patients they have signed a contract stating they will accept whatever Medicaid pays as payment in full. So as long as whatever you need is covered benefit under Medicaid, there won't be anything left over for the payor of last resort to pay. If Medicaid is secondary to private insurance, then the provider has to write off the balance that the primary insurance didn't cover. This is because Medicaid always (with incredibly rare exception) would have paid less (if they had been primary) than the primary insurance did. And Medicaid won't pay any additional money on a claim that was reimburse more than they would have paid. Confused yet? If what your child needs is not something that he/she has Medicaid benefits for (in Washington State for example, Evan periodically gets a coupon as secondary that only covers medical visits, NO outpatient therapies), you can make the argument that it is still necessary and write it into the IFSP. If there is no one else to pay for the service, then early intervention is required by law to find money to pay for it. Even though we have a medical coupon (sometimes), we still have been able to get early intervention to pay for speech therapy once our primary insurance benefits were exhausted. (mom to Evan, 21 months) Ellen Steinbrick esteinbrick@...> wrote: Crystal, Navigating insurance is hard...harder with a child with special needs..... I would ask to speak to a supervisor at the insurance company and ask that person to put their reasons for denying gait trainer and feeding specialist in writing. Having that information will make it easier to move forward. Do you have in IL something like here in CT we call it Title V Children with special health care needs? Also " pay-or of last resort " generally only help out if it is your commercial insurance policy does not cover. If you receive any state medicaid you will not qualify. When we were looking to donate a spika cast stroller and car seat I went to " Special Child " and they had a classified section where you can donate items to families that need it...They no longer have that but you might be able to find a website where you can find someone who is looking to donate their old gait trainer...Many people look for donate their old items.... Feeding specialist ...harder to get....will Eva's doctor order as a medical necessity? 's doctor ordered feeding specialist 6 months..Insurance paid then decided to deny...stating non medical necessity...as soon as the doctor ordered as medical necessity it resumed. I will look around for some places ... Ellen mom to 9 Quote Link to comment Share on other sites More sharing options...
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