Guest guest Posted May 24, 2000 Report Share Posted May 24, 2000 In a message dated 5/24/2000 3:09:52 PM Eastern Daylight Time, annietx102@... writes: << If you could, please send some good vibes my way...I am ready to shed this extra 100 pounds. It gets quite hot in Houston with all this extra weight!! Thanks again for letting me vent... Ann Albea >> My prayers are with you Ann. I've been waiting only for about 3 weeks to hear something from my insurance. I guess I need to call, they may say they haven't gotten mine also. I wonder does the info you faxed have to be faxed? If not why not try registered mail with return receipt addressed to whatever dept. its supposed to go to, then you would have proof of them receiving it as you would have a signed card in you're possession that would prove it and maybe stop them from giving you the run around. Wanting to be on the other side, Cathy in Lenoir, NC Patient Info Emailed on 5/2/00 BMI 42 " A Journey Of A Thousand Miles Begins With A Single Step! " Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 24, 2000 Report Share Posted May 24, 2000 Yes yes yes! Call, nag, be a pest! That will get them wanting to get rid of your persistance.. it DOES pay off. a > > Ann Albea >> > My prayers are with you Ann. I've been waiting only for about 3 weeks to hear > something from my insurance. I guess I need to call, they may say they > haven't gotten mine also. > Wanting > to be on the other side, > Cathy in Lenoir, NC > Patient Info Emailed on 5/2/00 > BMI 42 > " A Journey Of A Thousand Miles Begins With A Single Step! " Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 24, 2000 Report Share Posted May 24, 2000 Cathy, That is exactly what I will be doing. I will call back tomorrow morning (they said that it takes up to 72 hours just to record the receipt of the fax!!), and if they haven't received it I will send it overnight, regsitered, return receipt requested. If that doesn't do it, NOTHING WILL!!!! Don't wait to hear from the insurance company. Call and at least verify that your request has been received. Ann Trying to be patient...waiting to be on the other side. > My prayers are with you Ann. I've been waiting only for about 3 weeks to hear > something from my insurance. I guess I need to call, they may say they > haven't gotten mine also. I wonder does the info you faxed have to be faxed? > If not why not try registered mail with return receipt addressed to whatever > dept. its supposed to go to, then you would have proof of them receiving it > as you would have a signed card in you're possession that would prove it and > maybe stop them from giving you the run around. > > Wanting > to be on the other side, > Cathy in Lenoir, NC > Patient Info Emailed on 5/2/00 > BMI 42 > " A Journey Of A Thousand Miles Begins With A Single Step! " Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 25, 2000 Report Share Posted May 25, 2000 Dear Ann, I went through much the same with BCBS of NC. I finally called the Insurance Commission and they suggested that I talk with my Human Resources Department here at work. Our representative called BCBS and was able to get a fax number which was totally different than all the previous ones I had been given. BCBS called me that afternoon to tell me the fax had been received and additional information needed to be submitted. They wanted any medical records over the last 3-5 years that stated anything about obesity, weight loss medications and/or co-morbidities. I faxed the medical records that I had obtained for my packet as well as my letter of support from my PCP. I was approved the following afternoon after 6 weeks of runaround. I would suggest that if you mail the information be sure to include past medical history and the letter of support. Often times these things will be requested AFTER the information from Dr. R's office has been reviewed. This may save you a few days/weeks in the process. Good luck in your endeavor ... I KNOW the frustration. Beth in Raleigh 06/08/00 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 25, 2000 Report Share Posted May 25, 2000 Dear Ann, I went through much the same with BCBS of NC. I finally called the Insurance Commission and they suggested that I talk with my Human Resources Department here at work. Our representative called BCBS and was able to get a fax number which was totally different than all the previous ones I had been given. BCBS called me that afternoon to tell me the fax had been received and additional information needed to be submitted. They wanted any medical records over the last 3-5 years that stated anything about obesity, weight loss medications and/or co-morbidities. I faxed the medical records that I had obtained for my packet as well as my letter of support from my PCP. I was approved the following afternoon after 6 weeks of runaround. I would suggest that if you mail the information be sure to include past medical history and the letter of support. Often times these things will be requested AFTER the information from Dr. R's office has been reviewed. This may save you a few days/weeks in the process. Good luck in your endeavor ... I KNOW the frustration. Beth in Raleigh 06/08/00 Quote Link to comment Share on other sites More sharing options...
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