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Re:to Jill in NY-BETH

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Beth:

I called the surgeons office again and demanded to

speak to Ivonne. She claimed some BS. It is rediculous

and not fair. It's like they perform the surgery and

that's all. Ivonne gave me her direct voice mail

number which I did not have. Often when you call the

241-3699 number, no one answers or you get put on hold

forever. This was infuriating. But at least now I can

leave Ivonne a message. She said that if you call

before noon she'll get back to you that day. I think

there is an emergency option on her voice mail too.

Be prepared for mt. Sinai or any hospital for that

matter. The thing is, if I didnt have my family there,

I would not have known this was sub par. I have never

had surgery or been in a hospital before.

Good Luck!

JILL K in NY

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