Guest guest Posted March 12, 2005 Report Share Posted March 12, 2005 Oh God Steve, my son will be having the same test done through Athena labs, blood will be drawn next week, Athena has already missed placed one of the donations paying for my sons mtdna blood work, this could have happened as the check should have been sent with the blood sample, but still what are those people doing at that lab, this test is extremely expensive as you know, THanks for this info, because when they drawl Matts blood next week at the hospital, i am going to be all over them before they send it to Athena and try to avoid what your going through. I really can t offer you any help or words of wisdom, but if you like you can call Athena Labs yourself the number is 1-, follow the prompts, and hopefully you'll eventually be able to talk to a human on the other end and at least allievate some of your fustration. Sorry i couldnt be more help, but thank you because i would have never thought to make sure things dont get to screwed up for Matt, as im emotionally walking a tight rope right now. Hugs and hope all turns out well for you, Barb Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 12, 2005 Report Share Posted March 12, 2005 I would insist that they do a new blood draw! Have all your info with you so that you can see what tubes they are using and ask them about the process before you pull out the info. Smiles to you, screwed up blood test, next round > > Last week I reported about a screwed up blood test, involving MGH (draw lab) > and Athena Diagnostics (test facility). They were supposedly going to do a > " mitochondrial myopathy mtDNA " whole-blood evaluation test #519, but instead > three months later I found out that the lab did a " complete CMT " evaluation, > test #390 (which BTW was totally negative for mutations). > > My MGH doc's staffer left a message today saying (very indirectly) that it > was the lab's fault not theirs, and that they were going to re-do the test > " at no extra charge " (presumably this time doing the right test :-) ). To my > amazement, this does not require a new blood sample (though I'd be happy to > provide one), so I assume the lab has some FROZEN extra blood (or else, some > mighty gross mess). I think they've already gone ahead and started. > > Test 390 (CMT) says: > Preferred Specimen Requirements > Type: Whole blood > Minimum Volume: 30ml > Collection Tube: Yellow top, ACD-A > Storage Conditions: Room temperature, avoid freezing > Shipping Conditions: Room temperature, ship same day. Must arrive at Athena > within 48 hours after blood is drawn. > Test Turnaround: 21-28 days > > Test 519 (mito) says: > Preferred Specimen Requirements > Type: Whole blood > Minimum Volume: 20ml > Collection Tube: Lavender top (EDTA) > Storage Conditions: Do not freeze blood, refrigerate. > Shipping Conditions: Ship blood at room temperature, avoid freezing and ship > blood within 24 hours of drawing. > Test Turnaround: 14-21 days > > I don't know about these things, but the combination of " avoid freezing " and > urgency of shipping makes me wonder how in world they can do another test, > now. Also, the collection tubes are different. The original blood draw was > mid December (who knows what tubes were used?), about THREE MONTHS AGO. I > wonder just how fast it was delivered to Athena the first time. Just BTW I > was told that the " new " (additional) turnaround will be 6-8 weeks. > > Given that this is Athena, and the blood is supposedly frozen (or stabilized > somehow?), should I protest and offer to provide a new sample? With the > current plan, they might use someone else's blood, or do the wrong test > again but somehow REPORT the right test, or .... who knows? I could even > offer to show up at Athena's test facility; if they can draw blood there, if > it might be worth it. The shipping page for Athena talks of specific kits > for CMT and certain others, and I wonder about this too. I'm even thinking > that perhaps the reason for the original screw up was that my blood arrived > in a CMT-specific kit. I'm convinced that the office staff at MGH has no > expertise to even comment accurately on any of these issues. > > I feel so alone, unwilling to trust anyone I can contact, and unable to > contact anyone I MIGHT trust. ANY opinions are welcome. > > Steve D. > > > > Medical advice, information, opinions, data and statements contained herein are not necessarily those of the list moderators. The author of this e mail is entirely responsible for its content. List members are reminded of their responsibility to evaluate the content of the postings and consult with their physicians regarding changes in their own treatment. > > Personal attacks are not permitted on the list and anyone who sends one is automatically moderated or removed depending on the severity of the attack. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 12, 2005 Report Share Posted March 12, 2005 Steve it might be worth a call to Athena (can't promise you'll get someone who will answer things, but just inquire (as if you are a doctors office, maybe) about the tube color and how to ship and what happens to testing if the blood gets frozen. I had blood that was going to a researcher and my local hospital lab was great, but it took some planning. I took the order to them, they called the researcher, and then we mapped out a specific time-line. It had to arrive on a Tue or Wed, so I had to pick up dry ice (hospital gave me the container for it) and it was not drawn until the UPS man called to say he was almost there. The lab tech hand carried the sample to the UPS truck. So, I know that things can be done correctly. I certainly would not be comfortable with the information you have and what you have been told. I had a muscle biopsy once (diffferent hospital) and it was lost for about 3 months at the hospital lab and then sent to Athena. I can't even remember the results, but I think that the hospital sent someone elses muscle or Athena somehow covered for them. Good luck and please keep us posted. laurie > > I would insist that they do a new blood draw! Have all your info with you > so that you can see what tubes they are using and ask them about the > process > before you pull out the info. > > Smiles to you, > > screwed up blood test, next round > > > > > > Last week I reported about a screwed up blood test, involving MGH (draw > lab) > > and Athena Diagnostics (test facility). They were supposedly going to do > a > > " mitochondrial myopathy mtDNA " whole-blood evaluation test #519, but > instead > > three months later I found out that the lab did a " complete CMT " > evaluation, > > test #390 (which BTW was totally negative for mutations). > > > > My MGH doc's staffer left a message today saying (very indirectly) that > it > > was the lab's fault not theirs, and that they were going to re-do the > test > > " at no extra charge " (presumably this time doing the right test :-) ). To > my > > amazement, this does not require a new blood sample (though I'd be happy > to > > provide one), so I assume the lab has some FROZEN extra blood (or else, > some > > mighty gross mess). I think they've already gone ahead and started. > > > > Test 390 (CMT) says: > > Preferred Specimen Requirements > > Type: Whole blood > > Minimum Volume: 30ml > > Collection Tube: Yellow top, ACD-A > > Storage Conditions: Room temperature, avoid freezing > > Shipping Conditions: Room temperature, ship same day. Must arrive at > Athena > > within 48 hours after blood is drawn. > > Test Turnaround: 21-28 days > > > > Test 519 (mito) says: > > Preferred Specimen Requirements > > Type: Whole blood > > Minimum Volume: 20ml > > Collection Tube: Lavender top (EDTA) > > Storage Conditions: Do not freeze blood, refrigerate. > > Shipping Conditions: Ship blood at room temperature, avoid freezing and > ship > > blood within 24 hours of drawing. > > Test Turnaround: 14-21 days > > > > I don't know about these things, but the combination of " avoid freezing " > and > > urgency of shipping makes me wonder how in world they can do another > test, > > now. Also, the collection tubes are different. The original blood draw > was > > mid December (who knows what tubes were used?), about THREE MONTHS AGO. I > > wonder just how fast it was delivered to Athena the first time. Just BTW > I > > was told that the " new " (additional) turnaround will be 6-8 weeks. > > > > Given that this is Athena, and the blood is supposedly frozen (or > stabilized > > somehow?), should I protest and offer to provide a new sample? With the > > current plan, they might use someone else's blood, or do the wrong test > > again but somehow REPORT the right test, or .... who knows? I could even > > offer to show up at Athena's test facility; if they can draw blood there, > if > > it might be worth it. The shipping page for Athena talks of specific kits > > for CMT and certain others, and I wonder about this too. I'm even > thinking > > that perhaps the reason for the original screw up was that my blood > arrived > > in a CMT-specific kit. I'm convinced that the office staff at MGH has no > > expertise to even comment accurately on any of these issues. > > > > I feel so alone, unwilling to trust anyone I can contact, and unable to > > contact anyone I MIGHT trust. ANY opinions are welcome. > > > > Steve D. > > > > > > > > Medical advice, information, opinions, data and statements contained > herein are not necessarily those of the list moderators. The author of this > e mail is entirely responsible for its content. List members are reminded > of > their responsibility to evaluate the content of the postings and consult > with their physicians regarding changes in their own treatment. > > > > Personal attacks are not permitted on the list and anyone who sends one > is > automatically moderated or removed depending on the severity of the attack. > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 12, 2005 Report Share Posted March 12, 2005 I would demand that they take a new blood sample or forget doing the test as the chances of it be a reliable result would be greatly diminished. YMMV. Steve wrote: >Last week I reported about a screwed up blood test, involving MGH (draw lab) >and Athena Diagnostics (test facility). They were supposedly going to do a > " mitochondrial myopathy mtDNA " whole-blood evaluation test #519, but instead >three months later I found out that the lab did a " complete CMT " evaluation, >test #390 (which BTW was totally negative for mutations). > >My MGH doc's staffer left a message today saying (very indirectly) that it >was the lab's fault not theirs, and that they were going to re-do the test > " at no extra charge " (presumably this time doing the right test :-) ). To my >amazement, this does not require a new blood sample (though I'd be happy to >provide one), so I assume the lab has some FROZEN extra blood (or else, some >mighty gross mess). I think they've already gone ahead and started. > >Test 390 (CMT) says: >Preferred Specimen Requirements > Type: Whole blood > Minimum Volume: 30ml > Collection Tube: Yellow top, ACD-A >Storage Conditions: Room temperature, avoid freezing >Shipping Conditions: Room temperature, ship same day. Must arrive at Athena >within 48 hours after blood is drawn. >Test Turnaround: 21-28 days > >Test 519 (mito) says: >Preferred Specimen Requirements > Type: Whole blood > Minimum Volume: 20ml > Collection Tube: Lavender top (EDTA) >Storage Conditions: Do not freeze blood, refrigerate. >Shipping Conditions: Ship blood at room temperature, avoid freezing and ship >blood within 24 hours of drawing. >Test Turnaround: 14-21 days > >I don't know about these things, but the combination of " avoid freezing " and >urgency of shipping makes me wonder how in world they can do another test, >now. Also, the collection tubes are different. The original blood draw was >mid December (who knows what tubes were used?), about THREE MONTHS AGO. I >wonder just how fast it was delivered to Athena the first time. Just BTW I >was told that the " new " (additional) turnaround will be 6-8 weeks. > >Given that this is Athena, and the blood is supposedly frozen (or stabilized >somehow?), should I protest and offer to provide a new sample? With the >current plan, they might use someone else's blood, or do the wrong test >again but somehow REPORT the right test, or .... who knows? I could even >offer to show up at Athena's test facility; if they can draw blood there, if >it might be worth it. The shipping page for Athena talks of specific kits >for CMT and certain others, and I wonder about this too. I'm even thinking >that perhaps the reason for the original screw up was that my blood arrived >in a CMT-specific kit. I'm convinced that the office staff at MGH has no >expertise to even comment accurately on any of these issues. > >I feel so alone, unwilling to trust anyone I can contact, and unable to >contact anyone I MIGHT trust. ANY opinions are welcome. > >Steve D. > > > >Medical advice, information, opinions, data and statements contained herein are not necessarily those of the list moderators. The author of this e mail is entirely responsible for its content. List members are reminded of their responsibility to evaluate the content of the postings and consult with their physicians regarding changes in their own treatment. > >Personal attacks are not permitted on the list and anyone who sends one is automatically moderated or removed depending on the severity of the attack. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 12, 2005 Report Share Posted March 12, 2005 Yes, I'd insist on a new draw. When I get screwed up results, " test can't be done " , or they do the wrong test, I insist on a redraw, and have never been charged. My local hospital has bollixed a few things up, luckily the people working the lab desk are VERY helpful. They actually suggested I meet with them BEFORE a large set of blood tests so they can look up the tests and get all of the tube colors right, and minimize the number of tubes. This was especially important for my then 3-year-old son, who needed 11 tubes total. They also gave me a photocopy of the notes on which tubes were needed for which test, for future reference. There is a possibility that MGH sent the blood in the correct tube, under the correct conditions for the mito tests, then the lab did the wrong tests, so a slim chance a redraw would be unnecessary, but since no one could confirm that, going for the redraw might be best. Good luck, it's unfortunate that so many people have problems with Athena, they are one of the few available. I wonder, could the tests be done through Horizon (in Atlanta) instead? I know insurance sometimes governs what can be done where. Take care, RH > > >Last week I reported about a screwed up blood test, involving MGH (draw lab) > >and Athena Diagnostics (test facility). They were supposedly going to do a > > " mitochondrial myopathy mtDNA " whole-blood evaluation test #519, but instead > >three months later I found out that the lab did a " complete CMT " evaluation, > >test #390 (which BTW was totally negative for mutations). > > > >My MGH doc's staffer left a message today saying (very indirectly) that it > >was the lab's fault not theirs, and that they were going to re-do the test > > " at no extra charge " (presumably this time doing the right test :- ) ). To my > >amazement, this does not require a new blood sample (though I'd be happy to > >provide one), so I assume the lab has some FROZEN extra blood (or else, some > >mighty gross mess). I think they've already gone ahead and started. > > > >Test 390 (CMT) says: > >Preferred Specimen Requirements > > Type: Whole blood > > Minimum Volume: 30ml > > Collection Tube: Yellow top, ACD-A > >Storage Conditions: Room temperature, avoid freezing > >Shipping Conditions: Room temperature, ship same day. Must arrive at Athena > >within 48 hours after blood is drawn. > >Test Turnaround: 21-28 days > > > >Test 519 (mito) says: > >Preferred Specimen Requirements > > Type: Whole blood > > Minimum Volume: 20ml > > Collection Tube: Lavender top (EDTA) > >Storage Conditions: Do not freeze blood, refrigerate. > >Shipping Conditions: Ship blood at room temperature, avoid freezing and ship > >blood within 24 hours of drawing. > >Test Turnaround: 14-21 days > > > >I don't know about these things, but the combination of " avoid freezing " and > >urgency of shipping makes me wonder how in world they can do another test, > >now. Also, the collection tubes are different. The original blood draw was > >mid December (who knows what tubes were used?), about THREE MONTHS AGO. I > >wonder just how fast it was delivered to Athena the first time. Just BTW I > >was told that the " new " (additional) turnaround will be 6-8 weeks. > > > >Given that this is Athena, and the blood is supposedly frozen (or stabilized > >somehow?), should I protest and offer to provide a new sample? With the > >current plan, they might use someone else's blood, or do the wrong test > >again but somehow REPORT the right test, or .... who knows? I could even > >offer to show up at Athena's test facility; if they can draw blood there, if > >it might be worth it. The shipping page for Athena talks of specific kits > >for CMT and certain others, and I wonder about this too. I'm even thinking > >that perhaps the reason for the original screw up was that my blood arrived > >in a CMT-specific kit. I'm convinced that the office staff at MGH has no > >expertise to even comment accurately on any of these issues. > > > >I feel so alone, unwilling to trust anyone I can contact, and unable to > >contact anyone I MIGHT trust. ANY opinions are welcome. > > > >Steve D. > > > > > > > >Medical advice, information, opinions, data and statements contained herein are not necessarily those of the list moderators. The author of this e mail is entirely responsible for its content. List members are reminded of their responsibility to evaluate the content of the postings and consult with their physicians regarding changes in their own treatment. > > > >Personal attacks are not permitted on the list and anyone who sends one is automatically moderated or removed depending on the severity of the attack. > > > > Quote Link to comment Share on other sites More sharing options...
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