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Fw: Missing mail esp AOL

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this is doing the rounds ATM as an explaination of the AOL problem!

individual mails goin missing/never appearing would seem to be a

localised ISP/account problem rather thna a wider thing as incidents

like that tend to happen to individuals occasionally, whereas this AOL

thing seems widespread.

HTH

Angi

>>

>>

>>Q. Why does list mail come out of order or hours/days late or never

>appear

>>at all? Why do AOL members not get all the list mail or digests?

>Why does

>>it take hours or days for list mail to get to Hotmail or Yahoo email

>boxes?

>>

>>A. Because AOL, MSN, Yahoo email, Hotmail, Earthlink, et al, are

>large email

>>providers. They get literally tons of email and they have to watch

>their

>>servers carefully because they can get overloaded.

>>

>>So they prioritize. They give private email priority over group or

>list

>>mail.

>>

>>Yahoogroups is the largest email list provider (pay or free) and

they

>send

>>out literally tons of mail. Large chunks of that mail go to the

>largest

>>email providers like AOL, MSN, Yahoo email, Hotmail, Earthlink, etc.

>Since

>>those large email providers give priority to private email, when

>their

>>servers are busy, they will refuse connections with Yahoogroups.

>>

>>In other words, Yahoogroups tries to connect to them but their

>incoming mail

>>servers say no, try again later. So Yahoogroups holds the mail and

>waits,

>>tries again later until the email provider (AOL, MSN, Yahoo email,

>etc) will

>>accept the connection and receive the mail from Yahoogroups.

>>

>>So that's why things come late and out of order. In addition, AOL

>has

>>admitted that they trash some email from Yahoogroups when their

>servers are

>>busy, so some Yahoogroups mail is lost and never delivered to AOL

>members.

>>

>>This also applies to the confirmations sent by Yahoogroups to

confirm

>your

>>email address or your subscription or unsubscription requests as

well

>as

>>notices to listowners and moderators about pending posts or members.

>>Sometimes these confirmations and notifications take hours or days

to

>get to

>>you or never show up at all.

>>

>>If you really want to check things out, you can review the full

>headers of

>>delayed messages. The Received: lines at the top of the headers are

>the

>>most recent, the top one will be when your ISP or mail provider

>received it

>>from Yahoogroups. The Received: lines before that one are transfers

>between

>>internal Yahoogroups servers. So look at the time on the topmost

>Received

>>line and compare it to the time on the Received line just below

that.

>Adjust

>>for time differences if necessary and if there's a big gap, it means

>>Yahoogroups was trying to contact your ISP or mail provider and

>couldn't get

>>thru, so they waited and tried again and again until they got thru.

>>

>>In the case of AOL, it's also possible there's a delay after AOL

>received it

>>and before they delivered it to the AOLer's mail box as AOL has

>admitted

>>that they do sometimes accept mail from Yahoogroups and then hold it

>>somewhere in their system until their servers are not so busy and

>then

>>deliver it to the AOL member's mail box.

>>

>>Sometimes an ISP or mail provider isn't reachable after hours or

days

>or

>>trying to send mail and then Yahoogroups considers it a soft bounce.

>>

>>Some Yahoogroups list owners that use Yahoo email have reported

>seeing a

>>message in their bounce history (go to My Preferences and click on

>Bounce

>>History) that says " Yahoo mail servers unreachable for too long " .

>This means

>>Yahoogroups tried to send mail to them for a long period and finally

>gave

>>up. This may happen with any of the large ISPs or mail providers if

>they

>>experience temporary server problems and have to severely curtail

>their

>>incoming mail for a period of time until the servers are fixed and

>list mail

>>like Yahoogroups is always the first thing they restrict.

>

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