Re: Re:NTL was financial questions

[Guest guest]

Oh joy - I've just started a dispute with NTL because they missold me

a television package - someone phoned me up and told me I could have a

load of extra channels without charge if I took Film Four for a month

and they would continue free even if I took Film Four off again, which

I did. I got the bill last week and its cost me nearly £30. I

complained and they are going to pull the tapes of the phone

conversation so I was hoping for some resolution but having read this,

maybe not!

Lesley

ANT, tr BFC, Mother, Wife, Friend, Mender of Broken Hearts,

Keeper of Secrets, Chauffeur, Cook, Maid, Writer. Overweight, Over

thirty, Over here in Worthing..

" Believing Oneself to be perfect is often the sign of a delusional

mind! " Star Trek.

Re: Re:financial questions

In a message dated 22/08/2001 10:14:16 GMT Daylight Time,

caroline@...

writes:

> You probably saw my earlier rant about NTL!

> Even the engineer who came to fit our cable modem (after 3 attempts

of

> waiting in all day for them to turn up) said that it stood for

'Never Talks

> or Listens'

NTL are the most disgracefull company I have ever dealt wwith. After

5

months we are still waiting for our phone line to be changed. My

friend whad

a fault and they said they had fixed it, when we looked in the box, it

had

not been touched...they lied to fob us off! On the otherhand when BT

billed

me £86 for an internet line that I never had or asked for, it took

over a

year for them to stop threatening to take me to court, and a further 6

mths

to pay the money back!