Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 On Monday, August 2, 2010 12:22, " Dick " dsmith@...> said: > I can't imagine what has put such a burr under your saddle! We are into > customer service. That's what we do. It sure beats sitting in the > recliner watching TV. No burr in my personal saddle. I have no stake in the issue. I am completely with you on the desire for customer satisfaction, and the personal satisfaction of a job well done, and the thanks that come with it, are the reasons I enjoy medicine and public safety, just like you. We're not so different. The big difference is that I don't believe in government taking food out of the mouths of small businessmen just so they can claim customer service, when it is simply not the reason they exist. It is selfish, and frankly un-American. Again, I'd like to know what other industries you think your agency ought to dip it's toes into in the pursuit of customer satisfaction. There are all sorts of possibilities out there. I'm very curious as to why you don't fill all those other needs. After all, you've got free vehicles and gas, and all this time on your hands to do so. Why limit yourself? And if those other pursuits aren't your job, then what makes you think that locksmithing is? Rob Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 In Farmers Branch, one of the locksmiths was asked what he thought about the fire department unlocking vehicles. He said that he almost always tells people who call him with a locked vehicle to call the fire department. He said that he has better uses for his time. And the people don't have to wait for an hour to get help! So I really don't think we are taking anything away from the locksmiths of the world. As for other things, we were out digging a ditch to drain water from a citizen's house when a water main developed a large leak. We've also been know to run the lawn mowers and trimmers at the park when they were preparing for a large event. We regularly do blood pressure checks for our senior citizens. I think you get the idea. Dick > > On Monday, August 2, 2010 12:22, " Dick " dsmith@... > > said: > > > I can't imagine what has put such a burr under your saddle! We are into > > customer service. That's what we do. It sure beats sitting in the > > recliner watching TV. > > No burr in my personal saddle. I have no stake in the issue. I am > completely with you on the desire for customer satisfaction, and the > personal satisfaction of a job well done, and the thanks that come > with it, are the reasons I enjoy medicine and public safety, just like > you. We're not so different. The big difference is that I don't > believe in government taking food out of the mouths of small > businessmen just so they can claim customer service, when it is simply > not the reason they exist. It is selfish, and frankly un-American. > > Again, I'd like to know what other industries you think your agency > ought to dip it's toes into in the pursuit of customer satisfaction. > There are all sorts of possibilities out there. I'm very curious as to > why you don't fill all those other needs. After all, you've got free > vehicles and gas, and all this time on your hands to do so. Why limit > yourself? And if those other pursuits aren't your job, then what makes > you think that locksmithing is? > > Rob > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. Rob On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > > In Farmers Branch, one of the locksmiths was asked what he thought about > the fire department unlocking vehicles. He said that he almost always > tells people who call him with a locked vehicle to call the fire > department. He said that he has better uses for his time. And the > people don't have to wait for an hour to get help! So I really don't > think we are taking anything away from the locksmiths of the world. > > As for other things, we were out digging a ditch to drain water from a > citizen's house when a water main developed a large leak. We've also > been know to run the lawn mowers and trimmers at the park when they were > preparing for a large event. We regularly do blood pressure checks for > our senior citizens. I think you get the idea. > > Dick Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 1.2 million FF'a in US 80% volunteer protect 80% of the US land mass and 20% of the US population. 20% career protect 80% of the US population and 20% of the US land mass Only about 150,000 of the career folks are in any union. Numbers are rough and may be dated as I've not verifies lately. Point is not all of the grievous errors and such occur in the masses but really in the very few of the Brotherhood k own as Firefighting. Young Wes Oglive has had some very well thought out points on that Brotherhood and how EMS could learn a thing or three from it. Louis N. Molino, Sr. CET FF/NREMT/FSI/EMSI Typed by my fingers on my iPhone. Please excuse any typos. (Cell) LNMolino@... On Aug 2, 2010, at 20:11, " rob.davis@... " rob.davis@...> wrote: > Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. > > Rob > > On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > >> >> In Farmers Branch, one of the locksmiths was asked what he thought about >> the fire department unlocking vehicles. He said that he almost always >> tells people who call him with a locked vehicle to call the fire >> department. He said that he has better uses for his time. And the >> people don't have to wait for an hour to get help! So I really don't >> think we are taking anything away from the locksmiths of the world. >> >> As for other things, we were out digging a ditch to drain water from a >> citizen's house when a water main developed a large leak. We've also >> been know to run the lawn mowers and trimmers at the park when they were >> preparing for a large event. We regularly do blood pressure checks for >> our senior citizens. I think you get the idea. >> >> Dick > > > > ------------------------------------ > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 Well I would say your data is VERY rough and VERY out dated since the IAFF has 297,000 members that protect 85% of the nations population. Just sayin! Lee ________________________________ From: texasems-l [texasems-l ] On Behalf Of Louis N. Molino, Sr. [lnmolino@...] Sent: Monday, August 02, 2010 9:00 PM To: texasems-l Subject: Re: Re: Fewer Firefighters to Respond to Calls in El Paso, Tx. 1.2 million FF'a in US 80% volunteer protect 80% of the US land mass and 20% of the US population. 20% career protect 80% of the US population and 20% of the US land mass Only about 150,000 of the career folks are in any union. Numbers are rough and may be dated as I've not verifies lately. Point is not all of the grievous errors and such occur in the masses but really in the very few of the Brotherhood k own as Firefighting. Young Wes Oglive has had some very well thought out points on that Brotherhood and how EMS could learn a thing or three from it. Louis N. Molino, Sr. CET FF/NREMT/FSI/EMSI Typed by my fingers on my iPhone. Please excuse any typos. (Cell) LNMolino@... On Aug 2, 2010, at 20:11, " rob.davis@... " rob.davis@...> wrote: > Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. > > Rob > > On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > >> >> In Farmers Branch, one of the locksmiths was asked what he thought about >> the fire department unlocking vehicles. He said that he almost always >> tells people who call him with a locked vehicle to call the fire >> department. He said that he has better uses for his time. And the >> people don't have to wait for an hour to get help! So I really don't >> think we are taking anything away from the locksmiths of the world. >> >> As for other things, we were out digging a ditch to drain water from a >> citizen's house when a water main developed a large leak. We've also >> been know to run the lawn mowers and trimmers at the park when they were >> preparing for a large event. We regularly do blood pressure checks for >> our senior citizens. I think you get the idea. >> >> Dick > > > > ------------------------------------ > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 One really rough number (150,000) others within 5% and I made that point. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) In a message dated 8/2/2010 9:38:19 P.M. Central Daylight Time, lrichardson@... writes: Well I would say your data is VERY rough and VERY out dated since the IAFF has 297,000 members that protect 85% of the nations population. Just sayin! Lee ________________________________ From: texasems-l [texasems-l ] On Behalf Of Louis N. Molino, Sr. [lnmolino@...] Sent: Monday, August 02, 2010 9:00 PM To: texasems-l Subject: Re: Re: Fewer Firefighters to Respond to Calls in El Paso, Tx. 1.2 million FF'a in US 80% volunteer protect 80% of the US land mass and 20% of the US population. 20% career protect 80% of the US population and 20% of the US land mass Only about 150,000 of the career folks are in any union. Numbers are rough and may be dated as I've not verifies lately. Point is not all of the grievous errors and such occur in the masses but really in the very few of the Brotherhood k own as Firefighting. Young Wes Oglive has had some very well thought out points on that Brotherhood and how EMS could learn a thing or three from it. Louis N. Molino, Sr. CET FF/NREMT/FSI/EMSI Typed by my fingers on my iPhone. Please excuse any typos. (Cell) LNMolino@... On Aug 2, 2010, at 20:11, " rob.davis@... " rob.davis@...> wrote: > Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. > > Rob > > On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > >> >> In Farmers Branch, one of the locksmiths was asked what he thought about >> the fire department unlocking vehicles. He said that he almost always >> tells people who call him with a locked vehicle to call the fire >> department. He said that he has better uses for his time. And the >> people don't have to wait for an hour to get help! So I really don't >> think we are taking anything away from the locksmiths of the world. >> >> As for other things, we were out digging a ditch to drain water from a >> citizen's house when a water main developed a large leak. We've also >> been know to run the lawn mowers and trimmers at the park when they were >> preparing for a large event. We regularly do blood pressure checks for >> our senior citizens. I think you get the idea. >> >> Dick > > > > ------------------------------------ > > Yahoo! Groups Links > > > ------------------------------------ Yahoo! Groups Links Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 One really rough number (150,000) others within 5% and I made that point. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) In a message dated 8/2/2010 9:38:19 P.M. Central Daylight Time, lrichardson@... writes: Well I would say your data is VERY rough and VERY out dated since the IAFF has 297,000 members that protect 85% of the nations population. Just sayin! Lee ________________________________ From: texasems-l [texasems-l ] On Behalf Of Louis N. Molino, Sr. [lnmolino@...] Sent: Monday, August 02, 2010 9:00 PM To: texasems-l Subject: Re: Re: Fewer Firefighters to Respond to Calls in El Paso, Tx. 1.2 million FF'a in US 80% volunteer protect 80% of the US land mass and 20% of the US population. 20% career protect 80% of the US population and 20% of the US land mass Only about 150,000 of the career folks are in any union. Numbers are rough and may be dated as I've not verifies lately. Point is not all of the grievous errors and such occur in the masses but really in the very few of the Brotherhood k own as Firefighting. Young Wes Oglive has had some very well thought out points on that Brotherhood and how EMS could learn a thing or three from it. Louis N. Molino, Sr. CET FF/NREMT/FSI/EMSI Typed by my fingers on my iPhone. Please excuse any typos. (Cell) LNMolino@... On Aug 2, 2010, at 20:11, " rob.davis@... " rob.davis@...> wrote: > Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. > > Rob > > On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > >> >> In Farmers Branch, one of the locksmiths was asked what he thought about >> the fire department unlocking vehicles. He said that he almost always >> tells people who call him with a locked vehicle to call the fire >> department. He said that he has better uses for his time. And the >> people don't have to wait for an hour to get help! So I really don't >> think we are taking anything away from the locksmiths of the world. >> >> As for other things, we were out digging a ditch to drain water from a >> citizen's house when a water main developed a large leak. We've also >> been know to run the lawn mowers and trimmers at the park when they were >> preparing for a large event. We regularly do blood pressure checks for >> our senior citizens. I think you get the idea. >> >> Dick > > > > ------------------------------------ > > Yahoo! Groups Links > > > ------------------------------------ Yahoo! Groups Links Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2010 Report Share Posted August 2, 2010 One really rough number (150,000) others within 5% and I made that point. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) In a message dated 8/2/2010 9:38:19 P.M. Central Daylight Time, lrichardson@... writes: Well I would say your data is VERY rough and VERY out dated since the IAFF has 297,000 members that protect 85% of the nations population. Just sayin! Lee ________________________________ From: texasems-l [texasems-l ] On Behalf Of Louis N. Molino, Sr. [lnmolino@...] Sent: Monday, August 02, 2010 9:00 PM To: texasems-l Subject: Re: Re: Fewer Firefighters to Respond to Calls in El Paso, Tx. 1.2 million FF'a in US 80% volunteer protect 80% of the US land mass and 20% of the US population. 20% career protect 80% of the US population and 20% of the US land mass Only about 150,000 of the career folks are in any union. Numbers are rough and may be dated as I've not verifies lately. Point is not all of the grievous errors and such occur in the masses but really in the very few of the Brotherhood k own as Firefighting. Young Wes Oglive has had some very well thought out points on that Brotherhood and how EMS could learn a thing or three from it. Louis N. Molino, Sr. CET FF/NREMT/FSI/EMSI Typed by my fingers on my iPhone. Please excuse any typos. (Cell) LNMolino@... On Aug 2, 2010, at 20:11, " rob.davis@... " rob.davis@...> wrote: > Not being familiar with your district before now, I was unaware of the type of population that you serve. And in a rural setting such as yours, where there are few commercial options for many services, it is certainly a different animal. As is often said here of EMS, no one solution fits all systems, and that would apply equally to this one. My experience is based upon urban Dallas-Fort Worth, where every corner has an AAA affiliated station on it that can be there very quickly. When I used the term " locksmiths " it was intended to be inclusive of them. > > Rob > > On Monday, August 2, 2010 19:58, " Dick " dsmith@...> said: > >> >> In Farmers Branch, one of the locksmiths was asked what he thought about >> the fire department unlocking vehicles. He said that he almost always >> tells people who call him with a locked vehicle to call the fire >> department. He said that he has better uses for his time. And the >> people don't have to wait for an hour to get help! So I really don't >> think we are taking anything away from the locksmiths of the world. >> >> As for other things, we were out digging a ditch to drain water from a >> citizen's house when a water main developed a large leak. We've also >> been know to run the lawn mowers and trimmers at the park when they were >> preparing for a large event. We regularly do blood pressure checks for >> our senior citizens. I think you get the idea. >> >> Dick > > > > ------------------------------------ > > Yahoo! Groups Links > > > ------------------------------------ Yahoo! Groups Links Quote Link to comment Share on other sites More sharing options...
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