Dispatch error in drowning - Austin American-Statesman

[Guest guest]

EMS responded to the wrong location in drowning call

By Naureen Khan | Tuesday, July 13, 2010, 05:20 PM

Austin emergency personnel were sent to the wrong location when responding to

the drowning call for 32-year-old Jesus Herrera this weekend.

Officials said was swimming in the water near U.S. 183 and the Colorado

River Park, under the Montopolis Bridge, when he went under Sunday morning. His

friend, who speaks Spanish, called 911 at 11:10 a.m., but incorrectly identified

the location of the incident, saying it was along Interstate 35.

The 911 operator who answered — also a Spanish-speaker — translated the call for

EMS and stayed on the line for the duration of the call.

Emergency personnel arrived on northbound I-35 at the river at 11:21 a.m. but

could not find the caller or the victim, officials said. After further

questioning from the 911 operator, EMS was redirected to the Montopolis Bridge

and the Colorado River and arrived at the new location at 11:27 a.m.

Emergency personnel pulled out of the water and took him to University

Medical Center at Brackenridge, where he was pronounced dead. Officials said the

language barrier was not to blame for the drowning. They cannot say if the extra

six minutes spent finding the new location could have saved ’ life.

“Getting accurate information from the caller is absolutely essential for us, as

public safety officers,” said Jasper Brown, division chief for Austin and

County EMS. “It definitely was not a language issue.”

[Guest guest]

Wes,

As an attorney, you should know better than to post such an inflammatory

headline. But we all know your history with beating up Austin/ County EMS.

There was not a " Dispatch Error " . There was a spanish speaking calltaker on the

line the whole time. The caller kept giving the wrong location. His cell phone

and/or provider did not support enhanced 911. Please state the facts, not your

opinion.

[Guest guest]

My mistake. I initially based the post on an early headline from an online

version of the news story. I could've been more clear.

Wes

Sent from my iPad

> Wes,

>

> As an attorney, you should know better than to post such an inflammatory

headline. But we all know your history with beating up Austin/ County EMS.

There was not a " Dispatch Error " . There was a spanish speaking calltaker on the

line the whole time. The caller kept giving the wrong location. His cell phone

and/or provider did not support enhanced 911. Please state the facts, not your

opinion.

>

>

[Guest guest]

Wes,

Did you post the headline that ran in the media source?

In other words did you just parrot the media headline?

Media headlines are often internationally (IMHO) inflammatory but if you

parroted same I see no " fault " .

Louis N. Molino, Sr., CET

FF/NREMT-B/FSI/EMSI

Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

LNMolino@...

(Cell Phone)

" A Texan with a Jersey Attitude "

" Great minds discuss ideas; Average minds discuss events; Small minds

discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

In a message dated 7/15/2010 4:07:10 P.M. Central Daylight Time,

wes.ogilvie@... writes:

My mistake. I initially based the post on an early headline from an

online version of the news story. I could've been more clear.

Wes

Sent from my iPad

> Wes,

>

> As an attorney, you should know better than to post such an inflammatory

headline. But we all know your history with beating up Austin/

County EMS. There was not a " Dispatch Error " . There was a spanish speaking

calltaker on the line the whole time. The caller kept giving the wrong

location.

His cell phone and/or provider did not support enhanced 911. Please state

the facts, not your opinion.

>

> [Non-text portions of this message have been removed]

>

>

[Non-text portions of this message have been removed]

------------------------------------

Yahoo! Groups Links

[Guest guest]

The initial title online was " EMS responded to the wrong location in drowning

call. " It was not my intent to assign fault beyond that which was implied in the

original news story.

Wes

Sent from my iPad

> Wes,

>

> Did you post the headline that ran in the media source?

>

> In other words did you just parrot the media headline?

>

> Media headlines are often internationally (IMHO) inflammatory but if you

> parroted same I see no " fault " .

>

> Louis N. Molino, Sr., CET

> FF/NREMT-B/FSI/EMSI

> Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

>

> LNMolino@...

>

> (Cell Phone)

>

> " A Texan with a Jersey Attitude "

>

> " Great minds discuss ideas; Average minds discuss events; Small minds

> discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

>

> In a message dated 7/15/2010 4:07:10 P.M. Central Daylight Time,

> wes.ogilvie@... writes:

>

> My mistake. I initially based the post on an early headline from an

> online version of the news story. I could've been more clear.

>

> Wes

>

> Sent from my iPad

>

>

>

> > Wes,

> >

> > As an attorney, you should know better than to post such an inflammatory

> headline. But we all know your history with beating up Austin/

> County EMS. There was not a " Dispatch Error " . There was a spanish speaking

> calltaker on the line the whole time. The caller kept giving the wrong

location.

> His cell phone and/or provider did not support enhanced 911. Please state

> the facts, not your opinion.

> >

> >

[Guest guest]

Ah well inn that case take your beating Boy

Remember that the road to hell is paved with good intentions (I've been to

Hell, Texas they have decent roads)

Let the flogging begin at sundown.

Louis N. Molino, Sr., CET

FF/NREMT-B/FSI/EMSI

Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

LNMolino@...

(Cell Phone)

" A Texan with a Jersey Attitude "

" Great minds discuss ideas; Average minds discuss events; Small minds

discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

In a message dated 7/15/2010 4:26:05 P.M. Central Daylight Time,

wes.ogilvie@... writes:

The initial title online was " EMS responded to the wrong location in

drowning call. " It was not my intent to assign fault beyond that which was

implied in the original news story.

Wes

Sent from my iPad

> Wes,

>

> Did you post the headline that ran in the media source?

>

> In other words did you just parrot the media headline?

>

> Media headlines are often internationally (IMHO) inflammatory but if you

> parroted same I see no " fault " .

>

> Louis N. Molino, Sr., CET

> FF/NREMT-B/FSI/EMSI

> Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

>

> LNMolino@...

>

> (Cell Phone)

>

> " A Texan with a Jersey Attitude "

>

> " Great minds discuss ideas; Average minds discuss events; Small minds

> discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

>

> In a message dated 7/15/2010 4:07:10 P.M. Central Daylight Time,

> wes.ogilvie@... writes:

>

> My mistake. I initially based the post on an early headline from an

> online version of the news story. I could've been more clear.

>

> Wes

>

> Sent from my iPad

>

>

>

> > Wes,

> >

> > As an attorney, you should know better than to post such an

inflammatory

> headline. But we all know your history with beating up Austin/

> County EMS. There was not a " Dispatch Error " . There was a spanish

speaking

> calltaker on the line the whole time. The caller kept giving the wrong

location.

> His cell phone and/or provider did not support enhanced 911. Please

state

> the facts, not your opinion.

> >

> > [Non-text portions of this message have been removed]

> >

> >

>

> [Non-text portions of this message have been removed]

>

> ------------------------------------

>

> Yahoo! Groups Links

>

> [Non-text portions of this message have been removed]

>

>

[Non-text portions of this message have been removed]

------------------------------------

Yahoo! Groups Links

[Guest guest]

Note to self -- remind myself (AGAIN) to be skeptical of the slant or bias in a

news story before trying resummarize the title.

Ya know, it'd be nice if reporters actually had even half of a clue about the

subjects they report on.

Wes

Sent from my iPad

> Ah well inn that case take your beating Boy

>

> Remember that the road to hell is paved with good intentions (I've been to

> Hell, Texas they have decent roads)

>

> Let the flogging begin at sundown.

>

> Louis N. Molino, Sr., CET

> FF/NREMT-B/FSI/EMSI

> Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

>

> LNMolino@...

>

> (Cell Phone)

>

> " A Texan with a Jersey Attitude "

>

> " Great minds discuss ideas; Average minds discuss events; Small minds

> discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

>

> In a message dated 7/15/2010 4:26:05 P.M. Central Daylight Time,

> wes.ogilvie@... writes:

>

> The initial title online was " EMS responded to the wrong location in

> drowning call. " It was not my intent to assign fault beyond that which was

> implied in the original news story.

>

> Wes

>

> Sent from my iPad

>

>

>

> > Wes,

> >

> > Did you post the headline that ran in the media source?

> >

> > In other words did you just parrot the media headline?

> >

> > Media headlines are often internationally (IMHO) inflammatory but if you

> > parroted same I see no " fault " .

> >

> > Louis N. Molino, Sr., CET

> > FF/NREMT-B/FSI/EMSI

> > Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

> >

> > LNMolino@...

> >

> > (Cell Phone)

> >

> > " A Texan with a Jersey Attitude "

> >

> > " Great minds discuss ideas; Average minds discuss events; Small minds

> > discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

> >

> > In a message dated 7/15/2010 4:07:10 P.M. Central Daylight Time,

> > wes.ogilvie@... writes:

> >

> > My mistake. I initially based the post on an early headline from an

> > online version of the news story. I could've been more clear.

> >

> > Wes

> >

> > Sent from my iPad

> >

> >

> >

> > > Wes,

> > >

> > > As an attorney, you should know better than to post such an

> inflammatory

> > headline. But we all know your history with beating up Austin/

> > County EMS. There was not a " Dispatch Error " . There was a spanish

> speaking

> > calltaker on the line the whole time. The caller kept giving the wrong

> location.

> > His cell phone and/or provider did not support enhanced 911. Please

> state

> > the facts, not your opinion.

> > >

> > >

[Guest guest]

In a message dated 7/15/2010 4:31:43 P.M. Central Daylight Time,

wes.ogilvie@... writes:

Ya know, it'd be nice if reporters actually had even half of a clue about

the subjects they report on.

That may be too high of a standard given the depth and breadth of stories

that a reporter must work in even in a larger market like Austin. One day

local government one day the police beat next day a sports piece due to the

cutbacks in the paper industry and even in other media.

The Dragnet approach of " The facts, just the facts " might well serve them

(and us) better.

Our Editor at IFW is a Longhorn (working for two Aggies BTW) and he has a

Journalism degree and I often point stories out to him today that are so

horrible he wants a refund of his tuition or at least that portion of the

student Loans he paid back!

LNM

Louis N. Molino, Sr., CET

FF/NREMT-B/FSI/EMSI

Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

LNMolino@...

(Cell Phone)

" A Texan with a Jersey Attitude "

" Great minds discuss ideas; Average minds discuss events; Small minds

discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)

[Guest guest]

I have seen " quotes " of myself back when I was a prosecutor that were not even

in the same universe as what I had actually said. I soon learned to put all

news releases in writing. Even then they got them wrong.

GG

Re: Re:Dispatch error in drowning - Austin

American-Statesman

In a message dated 7/15/2010 4:31:43 P.M. Central Daylight Time,

wes.ogilvie@... writes:

Ya know, it'd be nice if reporters actually had even half of a clue about

the subjects they report on.

That may be too high of a standard given the depth and breadth of stories

that a reporter must work in even in a larger market like Austin. One day

local government one day the police beat next day a sports piece due to the

cutbacks in the paper industry and even in other media.

The Dragnet approach of " The facts, just the facts " might well serve them

(and us) better.

Our Editor at IFW is a Longhorn (working for two Aggies BTW) and he has a

Journalism degree and I often point stories out to him today that are so

horrible he wants a refund of his tuition or at least that portion of the

student Loans he paid back!

LNM

Louis N. Molino, Sr., CET

FF/NREMT-B/FSI/EMSI

Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant

LNMolino@...

(Cell Phone)

" A Texan with a Jersey Attitude "

" Great minds discuss ideas; Average minds discuss events; Small minds

discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962)