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Way

to go girl!

From: Carey

Sent: Thursday, August 19, 2004

2:45 AM

To: LUPIES

Subject: FILEING A

COMPLAINT AGAIN/ LOOKING FOR A NEW PCP

Dear Lupie Friends,

I have been a busy Lonewolf today or rather

yesterday now that I have looked at the clock.....I had to run some errands and

while I was in the Pharmacy Dept . of my grocery store I stopped by to see if

there had been any respose at all from my doctors office about the

preauthorization for getting my Script for Soma filled.

Lori said that the Nurse 'M aggie' had

called.......but only because she was pissed that Lori had been harrassing her

about it by repeated calls and leaving nasty messages on her voice mail, and

continuing to send faxes .

She then told Lori that she didn't like her

'attitude's looking for a new Primary care doc. because of what his nurse has

put me through.....resulting in possible life threatening situations, not once

, but twice now , and in response to my Pharmacys repeated messages left on her

voice mail and repeated faxes.....She had called the pharmacist, and told her

she didn't like her' attitude' and was still not following through.

So the insurance Co.

is mailing me a form to fill out to register a complaint, and asked me to draft

them a letter, telling them exactly what has happened.and attach it to the

form.. In the meantime ....I 'think I have found a new PCP.right here in

Arlinton. .....when I called yesterday.to see if he is taking new patients

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