Insurance

[Guest guest]

My husband just called the insurance company for me. Dr. R's office sent my

letter to them on June 8th. Our insurance representative at my husband's

workplace faxed them a copy of Dr. R's letter on June 15th. Guess what? They

haven't received either. Unfortunately, after reading about everyone's

insurance

hassles on here, I wasn't surprised. They even told my husband that we had the

wrong fax number, even thought it is the one THEY gave us just a few days ago,

and

it is the same one that my husband's employer has to fax pre-approvals to. So

now

my sweet husband has just run out to fax the letter again to the correct (?!)

number. They did start a file on me over the phone with the info we have in Dr.

R's letter (procedure and diagnosis codes), so maybe that will move things along

and get this latest fax routed to the right place. They did say that we should

know something 3-5 days after they receive Dr. R's letter (if they ever admit

they

have received it!)

I get so sick when I read about all these insurance companies giving people (me

included) the run around. If any other type of company gave this kind of poor

service, they would fold in a week.

Of course, if they will just approve me, I will be thrilled!!!!

I'd appreciate prayers. And if anyone has any advice on how to handle this

insurance stuff, I'd love to hear it.

Sara