Re: Vera and Insurance Co.

[Guest guest]

Vera,

This is very good advice. We have a case manager who has been a God send

for us. talks with her and she tells us what we need to do so that

red tape on her end can be gotten around. Our case manager is the one who

had us get a skilled nurse to come to our home to determine what medical

supplies we needed. She got all the equipment approved before we even went

to purchase it. talks to her at least 2 times a week and we now have

her direct phone number. Call your insurance company and ask if you have a

case manager and if not, could they assign one to you. It does make things

go a lot smoother.

Hugs,

Deborah aka tenacity

Vera,

It's a shame that you have to fight with against the insurance company every

time something happens. One of the insurance co's around here has been

advertising that they have case managers for complicated cases. You might

call your insurance co in non-crisis mode, explain Fred's illness, fax them

background information and see if there is ONE person who can be your

contact point for everything. If you can make a " friend " within the

insurance co you might have smoother sailing.

Just a thought. As my mother always told me, you catch more flies with

honey that you do with vinegar.

Carol & Rob

Lexington, MA

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