Guest guest Posted June 23, 2001 Report Share Posted June 23, 2001 , Yes I was there on the floor - Room 309B. There were actually a couple of " those people " still there on the 10th floor on Wednesday as I passed one or two in the hall in my haze. I am not surprised that you were given a blanket " those people went home " response. It fits with all the other blanket obnoxious statements or dismissals the staff tends to provide in lieu of actually doing any work. I will be following Steve's advice and writing the hospital administrator when I am up to it. Actually there were a couple of other exchanges that transpired that I didn't go into here but will in my complaint. One thing I regret not doing - dialing the number for the Patient Representative during my stay. I recall seeing it listed on the phone pad but every time I tried to use the phone internally for other purposes it gave me instructions to call another number or ask the floor staff (something that prevailed no results). I was also quite honestly concerned with retribution from the staff if I made an " official complaint " during my stay. I was in enough pain and worried it could only get worse. As for home - I am constantly nauseous and looking through my papers for what helps. I had yogurt in the hosptital and cottage cheese at home (two diff days) and thought that might be doing it (the lactose). The egg I had this am felt a little better but still gave me acid. I took the chewable mylanta and that seemed to help a bit. But it seems that as soon as a liquid (ie. chamomile tea, broth) goes in, the acid (reflux[?]} starts. I am presently trying a cracker for absorption of the acid. And of course at this stage all my BMs are driving in the fast lane, so to speak:) I will look in the archives for what helps (besides time) with nausea and acid/reflux. I know there were a few things mentioned. Thanks for trying and for your concern. Sondra BPD/DS w/Dr. Herron 6/18/01 > > Hi all, > > > > I am finally home. I am switched. I am grateful to be alive. I > > know > > I could never know how much pain I would be in til I was in it, but > > that fact amplified by the worst care I could have imagined was > > almost > > more than I could bear. > > > > My surgery was scheduled for between 11-am & 1am. It didn't > actually > > happen until 5:30pm. All day I worried that I would be bumped > > because they had no clear information on when (and actually if) this > > might begin. My advice - make sure you get the doctor's block time. > > > Even Dr. Herron surprised me by seemingly not being that familar > with > > my case (moments before surgery) when he said something to the > effect > > " ok I will attempt lap and hope that works for us " . I reminded him > > that he had adamantly suggested open because of table time two weeks > > prior. He revisted my history, re-examined me and I reminded him of > > his concerns about an enlarged liver and then slowly turned his > > attention back to open. Quite frankly, I am glad I was not on the > > table for more then my 5 hours (with open) because in hindsight the > > idea of being in surgery for 7-8 hours (which he mentioned) is > > terrifying given the ppl at the hospital. Although I am sure > " open " > > had alot to do with my intense pain. > > > > I repeatedly asked for a pillow or some padding to be put under my > > back as I knew the length of stay on the table and the fact that my > > flab does not allow my back to actually touch the table would > > contribute to all of the pain afterwards. That never happened. > > Needless to say my mother says I screamed most of the night in > > recovery about my back and that I thought I would die. > > > > Dr. Herron said the surgery went terrific. For that I am grateful > > that I chose him. However, I would not chose him again based on the > > hospital and their uncaring staff. Thankfully I had one person from > > my personal life there every day at some point to help where I no > > longer had a voice. I spoke with pain management every day and > every > > day they indicated that I was being treated sufficiently even though > > the pain was excruciating. Not intolerable or uncomfortable but > > excruciating. Perhaps as a supersized person it simply takes much > > more to ease my pain, I didn't have the answer but knew I was > > suffering unbearably. Yes, I had toradol, some other drip and on > > occasion tylenol for the intense headaches. Some say the edge was > > taken off a bit - my edge was very much there but perhaps not as > > serrated as it could have been without all the pain meds. > > > > The first time I tried to get up I was obviously in a stupor. I was > > mentally unable to adjust my bed (didn't know they could be adjusted > > in my stupor) and the screams I let out caused 8 staff people to run > > into my room. NOT ONE OF THEM ASSISTED ME. They stood over me, did > > not adjust the bed for ease, did not offer a hand for leverage but > > continued to tell me my screams were scaring the other patients. > The > > first two attempts at wrenching my body up using the bed guards for > > pulling were unsuccessful because my altered body could not pull up > > my > > weight - something the 8 ppl seemed surprised at. I fell back into > > the bed and started hyperventilating - all the while being stared at > > by 7 staff members and the other coaching me. Finally she put her > > arm > > down on the bed so I could use it as leverage and I yanked myself > up. > > > > I had a fever two or three times and had to do the GI series. > > Again there was this expectation of the patient being able to > > manipulate their body during what would have been a challenge > > without surgery. I no longer had the strength and told them they > > either helped with some leverage or I stayed on the GI machine > > indefinitely. > > > > The staff was rude and angry about doing their jobs. They ignored > > you > > regularly by yelling from across the room, someone will come in to > > help you, but hours later no one came. > > > > One particular night my iv was leaking down my arm and I asked a > > nurse > > to change it. Only to find out he put me off for several hours till > > the next shift arrived who of course knew nothing about it. My arms > > were severely swollen probably because of the IVs and my concerns > > about them went unanswered. The IV was eventually switched to the > > other arm about 8 hours later with no comments on the swelling. > > > > I actually had a pain management surveyist visit me on occasion and > I > > stupidly hoped she would faciliate assistance however after the > > second > > visit she clearly indicated she could offer none but was doing the > > survey for future evaluations and better service. > > > > There was one nurse Janet who seemed to really care and when she was > > there offered as much assistance as she could given the " its not my > > job " attitude surrounding her. > > > > Forget about having someone help you wash up or guide you while > > walking, it didn't happen. Up until the moment that I left almost > > all > > of the staff there seemed to be doing you a favor by any small > effort > > they put out. I was told I was leaving on Thursday when I just had > > the IVs for pain out and was getting adjusted to just oral meds. I > > refused to leave. NOT THAT I LIKED IT THERE. But at least by > > Thursday I started to feel quasi human and wanted another day to > > regain my strength before having to deal with the ins and outs of > > home > > life by myself. Dr. H didn't argue with my refusal. > > > > When I asked for a wheel chair to bring me downstairs I was again > > ignored for hours. I had a few thing with me and quite frankly was > > very concerned I would fall in the maze like corridors trying to > > figure out how to reach my destination. When they did bring me a > > wheelchair it was of course for an average size person. When I then > > waited longer for another chair I was told, " We brought you one but > > you don't fit so you may have to walk " . I told them I would take a > > nap and when they had a chair, let me know. > > > > Finally several hours later, it arrived. The orderly left it by the > > door and said " whenever you are ready " . I got in it and my friend > > took my things. When we got to the exit the orderly insisted that > he > > did not have to bring me down the ramp to the curb as that was > > " outside the hospital and it is really there so bikes use it for > > parking " . My friend wound up pushing me to the car 25 feet from the > > ramp. The orderly took advantage of his " down " time to smoke that > > much needed cigarette. > > > > I am home, tired and my stomach is grumbling and adjusting. The > > protein drink didn't sit well, but at least it stayed down. My BMs > > are basically the runs but I expected that this soon out. At least > I > > have a bathroom in my room > > > > That was my story. I made it through but would not recommend Mr. > > Sinai to any person for any reason, even with the " great doctors " . > > In > > my opinion it was a hell hole. > > > > Thank you for anyone who tried to contact me. And thanks to > > for getting through. My phone got turned on somewhere around the > 3rd > > day after the nurses station got tired of yielding calls from my > > family and friends. > > Quote Link to comment Share on other sites More sharing options...
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