Re: Re: almond/coconut flour/? for Stacey

[Guest guest]

Hi ,

When you order the 25 lb bulk package from honeyville it just comes in one huge, rather thin, plastic bag. You have to put it in smaller packages/bags to freeze or store it. Incidentally, the UPS guys dropped my box and it arrived opened with tiny holes in the plastic bag that holds the flour. I wasn't here when it got delivered. Now I have to file a claim w/UPS and hope they reimburse Honeyville so that I can get a replacement package shipped to me. I don't think we should eat that flour, should we? I thought it might be contaminated or something.

To: BTVC-SCD Sent: Sat, January 23, 2010 1:14:24 PMSubject: Re: almond/cocunt flour/? for Stacey

I just received my 25 lb order of almond flour from Honeyville today - What did you put it in to freeze it?I have both almond and coconut flour in the freezer and I didn't put them in anything special. The bags were fairly heavy so I have just used those. Some of it has been there six months (because I can't bake yet) and it's fine so far.

[Guest guest]

Hi ,

I tried to call today but they weren't open - I will definitely call on Monday. I hope they are understanding and send me a new shipment right away. I was so excited to finally get my almond flour, and now I can't even use it!

To: BTVC-SCD Sent: Sat, January 23, 2010 5:05:41 PMSubject: Re: almond/coconut flour/? for Stacey

When you order the 25 lb bulk package from honeyville it just comes in one huge, rather thin, plastic bag. You have to put it in smaller packages/bags to freeze or store it. Incidentally, the UPS guys dropped my box and it arrived opened with tiny holes in the plastic bag that holds the flour. I wasn't here when it got delivered. Now I have to file a claim w/UPS and hope they reimburse Honeyville so that I can get a replacement package shipped to me. I don't think we should eat that flour, should we? I thought it might be contaminated or something.Well, yes, if you have a giant 25 lb package of course you must repackage it! Oh dear, too bad about the holes in it and good luck with your claim with UPS. They can be kind of slow sometimes. I don't think I'd want to eat something from a bag that has holes in it, however tiny. How can you know it's not

contaminated?Good luck with UPS. One thought. Did you talk to Honeyville? I say this because sometimes some companies will send you a replacement and do the arguing with UPS themselves. But you never know who until you ask.