Guest guest Posted March 24, 2004 Report Share Posted March 24, 2004 Well today I spoke with the head of patient relations at my hospital. I again explained how I was not receiving the best medical care they had to offer and that in fact I was promised better medical care than I would receive from a regular obgyn. I ran down my list from dirty nasty bathrooms to having to call 3 times to finally getting an answer as to if a medication was safe to take while pregnant. I addressed the always being told to go to the ER and then having to pay $75 for what could have been a regular office visit. I told her none of this was told to me in the beginning and that they should have a brochure on what you can expect from Women & Infants hospital as a high risk pregnancy patient and what to do when _________ happens. I said that being pregnant is stressful enough but when you don't know how you are going to be treated or what is going to happen it makes it even more scary and stressful. Her answer - she and her department are going to immediately work on 2 brochures on what to expect from the High Risk Pregnancy Department and a kind of flow chart of what to do in this or that situation. She said it would be done immediately and sent to all their current and new patients. I am happy that I made a difference. I also will have a new doctor. I am going to be seeing the head of the high risk pregnancy department. She promised that if I call and have a problem it will be taken care of on the phone or in his office and unless its an actual emergency I will not have to go to the ER. Yippppppeeee! So I am happy today. Thanks for letting me share. Chrystal Wife to Jace - together 6 Years! Happy Mommy to - 4 Years Old! New Baby Swenson Due July 28, 2004! Zookeeper for 2 big dogs and 5 cats who let me feed them! http://chrystallife.50megs.com/ http://members.ebay.com/aboutme/seeswensonauctions/ Quote Link to comment Share on other sites More sharing options...
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