NMR - Yahoo problem, accessing old messages

[Guest guest]

When I go to the messages page on the website and enter a specific

message number I want to re-read, I get the following error:

PythonError:

This has been happening for a few days now, on and off. (I can,

however, still click on 'previous' or 'next' to move through the

messages, or click on a particular month, but that can take a long

time to get to where you want to go.)

I can't figure out how to report the problem to Yahoo - hopefully a

moderator can help? Has anyone else had this happen?

Cindy

[Guest guest]

Cindy

I tried the same thing at other groups I'm on, and got the same results.

Python is a programming language. It's clear to me (I'm a programmer of many

stripes) that Yahoo has implemented their entire Groups software with Python,

and now has a system-wide problem that you've stumbled onto.

Like almost all large portals, Yahoo annoyingly assumes in their " Help " section

that WE are the ones that need help, and that THEY never do. In all fairness, if

they made it easy to complain about problems, they would probably get MILLIONS

of such complaints per day, and the vast majority would be some variant of " user

error " , i.e. nothing really wrong at Yahoo. This is frustrating when there

clearly IS something wrong. Still, you'd think they would allow presumably

intelligent moderators to contact them. But there are probably tens of thousands

of Yahoo groups, not all run by technophiles. Notice though, that they do

provide a way to give them feedback about their ADS. Sigh.

This policy is explained at http://help.yahoo.com/help/us/groups/groups-39.html

..

So I tried drilling down until all the unhelpful FAQs and other cr*p they

offered were exhausted, and sure enough just as promised, I was able to send

" them " a question. I pasted your statement of the problem, added that this

happened to all my groups and that other have reported this too, and we'll see

if I get a reply (they say to wait a few days). I will post the answer here, if

I get one, or maybe the problem will just go away when they look into it.

Partial workaround for now: you can find the first message number for any month,

via the month-grid screen at the bottom of the group home page. To narrow down

to the right month, you can make educated guesses based on a binary search, i.e.

roughly splitting the difference each new try. Then once you've got the right

month there's " only " a handful of message-summary screens for each month. Or,

you can go directly to the right month, at least, via the month-grid, if you

know when the message you're looking for was sent. Hope this helps, sorry if

that was obvious. :-)

Steve D.

NMR - Yahoo problem, accessing old messages

When I go to the messages page on the website and enter a specific

message number I want to re-read, I get the following error:

PythonError:

This has been happening for a few days now, on and off. (I can,

however, still click on 'previous' or 'next' to move through the

messages, or click on a particular month, but that can take a long

time to get to where you want to go.)

I can't figure out how to report the problem to Yahoo - hopefully a

moderator can help? Has anyone else had this happen?

Cindy

[Guest guest]

Thanks, Steve! You have more patience than I do - I gave up seaching

Yahoo " help " (and I do use that term loosely) after about 5 minutes.

I have been able to get where I am going - thank goodness it wasn't

something in one of the months with 1000+ messages.

Cindy

>

> Cindy

>

> I tried the same thing at other groups I'm on, and got the same

results.

>

> Python is a programming language. It's clear to me (I'm a

programmer of many stripes) that Yahoo has implemented their entire

Groups software with Python, and now has a system-wide problem that

you've stumbled onto.

>

> Like almost all large portals, Yahoo annoyingly assumes in

their " Help " section that WE are the ones that need help, and that

THEY never do. In all fairness, if they made it easy to complain

about problems, they would probably get MILLIONS of such complaints

per day, and the vast majority would be some variant of " user error " ,

i.e. nothing really wrong at Yahoo. This is frustrating when there

clearly IS something wrong. Still, you'd think they would allow

presumably intelligent moderators to contact them. But there are

probably tens of thousands of Yahoo groups, not all run by

technophiles. Notice though, that they do provide a way to give them

feedback about their ADS. Sigh.

>

> This policy is explained at

http://help.yahoo.com/help/us/groups/groups-39.html .

>

> So I tried drilling down until all the unhelpful FAQs and other

cr*p they offered were exhausted, and sure enough just as promised, I

was able to send " them " a question. I pasted your statement of the

problem, added that this happened to all my groups and that other

have reported this too, and we'll see if I get a reply (they say to

wait a few days). I will post the answer here, if I get one, or maybe

the problem will just go away when they look into it.

>

> Partial workaround for now: you can find the first message number

for any month, via the month-grid screen at the bottom of the group

home page. To narrow down to the right month, you can make educated

guesses based on a binary search, i.e. roughly splitting the

difference each new try. Then once you've got the right month

there's " only " a handful of message-summary screens for each month.

Or, you can go directly to the right month, at least, via the month-

grid, if you know when the message you're looking for was sent. Hope

this helps, sorry if that was obvious. :-)

>

> Steve D.

> NMR - Yahoo problem, accessing old messages

>

>

> When I go to the messages page on the website and enter a

specific

> message number I want to re-read, I get the following error:

>

> PythonError:

>

> This has been happening for a few days now, on and off. (I can,

> however, still click on 'previous' or 'next' to move through the

> messages, or click on a particular month, but that can take a

long

> time to get to where you want to go.)

>

> I can't figure out how to report the problem to Yahoo - hopefully

a

> moderator can help? Has anyone else had this happen?

>

> Cindy

>

>

>

>