Re: Got a letter from Jay Markell about why the clamps are so expensive

[Guest guest]

Interesting... I will be contacting them too just to make a point. That's

ridiculous. I like the general setup of the bar Jay is talking about, with

the nuts instead of the screws so you can take the shoes off. But the

extra bar sticking out the sides would tick me off to no end. We co-sleep

and it's painful enough just with the sharp edges of the soles of the

shoes. If I had a metal bar sticking me all night I would not be terribly

happy. There's got to be a happy medium or better design that doesn't

include expensive clamps that break or bars that poke out the sides. hummmm...

How does the adjust anyway?

2/9/2005, you wrote:

>He is very nice and I understand where he is coming from the letter

>is as follows

>

>

>Dear ,

>

>I agree with you that the red Fillauer Bars and the component parts

>are

>very overpriced. The cost on the black little clamps is what you

>were

>quoted.

>We are just passing along the cost. The ones that you should really

>complain to is Fillauer Inc. in Chattanooga, TN

>customerservice@...

>Tel: . I also think that the Fillauer product is

>inferior to

>our own adjustable gold bar. Ours is much easier to adust and is

>more

>sturdy and less expensive.

>

>Unfortunately, companies like Fillauer Inc., manufacture mostly

>expensive components for artificial limbs that cost thousands of

>dollars. Therefore, they think nothing of charging $5 or $10 for

>a .50

>or 1.00 screw or clamp.

>That is the best explanation I can offer you.

>

>I have an idea though, that if you speak to someone at Fillauer

>about

>their defective clamps, that they will send you a few for free.

>

>Good Luck!

>Jay Markell

>

>Oh well I did write to Fillauer to complain so maybe if anyone on

>this board can do the same thing we can get them to redo these

>clamps and make them better. I guess at least I only got charged

>9.06.

>

>

>

>

>

>

>

[Guest guest]

The 's adjust by using 'church keys', or whatever you refer to allen

wrenches in your neck of the woods, to loosen the " Ponseti " clamp and extend

each side of the bar there. Then just tighten and off you go. VERY easy.

Re: Got a letter from Jay Markell about why the

clamps are so expensive

Interesting... I will be contacting them too just to make a point. That's

ridiculous. I like the general setup of the bar Jay is talking about, with

the nuts instead of the screws so you can take the shoes off. But the

extra bar sticking out the sides would tick me off to no end. We co-sleep

and it's painful enough just with the sharp edges of the soles of the

shoes. If I had a metal bar sticking me all night I would not be terribly

happy. There's got to be a happy medium or better design that doesn't

include expensive clamps that break or bars that poke out the sides.

hummmm...

How does the adjust anyway?

2/9/2005, you wrote:

>He is very nice and I understand where he is coming from the letter

>is as follows

>

>

>Dear ,

>

>I agree with you that the red Fillauer Bars and the component parts

>are

>very overpriced. The cost on the black little clamps is what you

>were

>quoted.

>We are just passing along the cost. The ones that you should really

>complain to is Fillauer Inc. in Chattanooga, TN

>customerservice@...

>Tel: . I also think that the Fillauer product is

>inferior to

>our own adjustable gold bar. Ours is much easier to adust and is

>more

>sturdy and less expensive.

>

>Unfortunately, companies like Fillauer Inc., manufacture mostly

>expensive components for artificial limbs that cost thousands of

>dollars. Therefore, they think nothing of charging $5 or $10 for

>a .50

>or 1.00 screw or clamp.

>That is the best explanation I can offer you.

>

>I have an idea though, that if you speak to someone at Fillauer

>about

>their defective clamps, that they will send you a few for free.

>

>Good Luck!

>Jay Markell

>

>Oh well I did write to Fillauer to complain so maybe if anyone on

>this board can do the same thing we can get them to redo these

>clamps and make them better. I guess at least I only got charged

>9.06.

>

>

>

>

>

>

>

[Guest guest]

From what I remember seeing in the photos, the s brace

adjusts the same way as the Fillauer....I think that I will write to

Fillauer too as I've had to replace those darn clamps a number of

times already and Owen only just turned 2!

Daiga

>

>

> >He is very nice and I understand where he is coming from the letter

> >is as follows

> >

> >

> >Dear ,

> >

> >I agree with you that the red Fillauer Bars and the component parts

> >are

> >very overpriced. The cost on the black little clamps is what you

> >were

> >quoted.

> >We are just passing along the cost. The ones that you should really

> >complain to is Fillauer Inc. in Chattanooga, TN

> >customerservice@f...

> >Tel: . I also think that the Fillauer product is

> >inferior to

> >our own adjustable gold bar. Ours is much easier to adust and is

> >more

> >sturdy and less expensive.

> >

> >Unfortunately, companies like Fillauer Inc., manufacture mostly

> >expensive components for artificial limbs that cost thousands of

> >dollars. Therefore, they think nothing of charging $5 or $10 for

> >a .50

> >or 1.00 screw or clamp.

> >That is the best explanation I can offer you.

> >

> >I have an idea though, that if you speak to someone at Fillauer

> >about

> >their defective clamps, that they will send you a few for free.

> >

> >Good Luck!

> >Jay Markell

> >

> >Oh well I did write to Fillauer to complain so maybe if anyone on

> >this board can do the same thing we can get them to redo these

> >clamps and make them better. I guess at least I only got charged

> >9.06.

> >

> >

> >

> >

> >

> >

> >

[Guest guest]

Same as the fillauer except it has a single clamp that is about 2 " long so by

nature much sturdier!

Angel

Re: Got a letter from Jay Markell about why the

clamps are so expensive

How does the adjust anyway?

[Guest guest]

Good for you guy's!! I have almost always gotten something when I e-

mail or call a company with a complaint. Hopefully in the end, the

price point will drop but if you all receive a few clamps in the mean

time, great!

& Grace

> >

> >

> > >He is very nice and I understand where he is coming from the

letter

> > >is as follows

> > >

> > >

> > >Dear ,

> > >

> > >I agree with you that the red Fillauer Bars and the component

parts

> > >are

> > >very overpriced. The cost on the black little clamps is what you

> > >were

> > >quoted.

> > >We are just passing along the cost. The ones that you should

really

> > >complain to is Fillauer Inc. in Chattanooga, TN

> > >customerservice@f...

> > >Tel: . I also think that the Fillauer product is

> > >inferior to

> > >our own adjustable gold bar. Ours is much easier to adust and is

> > >more

> > >sturdy and less expensive.

> > >

> > >Unfortunately, companies like Fillauer Inc., manufacture mostly

> > >expensive components for artificial limbs that cost thousands of

> > >dollars. Therefore, they think nothing of charging $5 or $10 for

> > >a .50

> > >or 1.00 screw or clamp.

> > >That is the best explanation I can offer you.

> > >

> > >I have an idea though, that if you speak to someone at Fillauer

> > >about

> > >their defective clamps, that they will send you a few for free.

> > >

> > >Good Luck!

> > >Jay Markell

> > >

> > >Oh well I did write to Fillauer to complain so maybe if anyone on

> > >this board can do the same thing we can get them to redo these

> > >clamps and make them better. I guess at least I only got charged

> > >9.06.

> > >

> > >

> > >

> > >

> > >

> > >

> > >