Re: This is SO frustrating!!!

[Guest guest]

Hi Gang,

Just need to vent a bit. Cigna is giving me such a hard time and they don't

even have Dr R's letter yet! Actually, that is the problem. Debbie has sent

it but they keep telling me it hasn't been received. It turns out that the

fax # is no longer valid (mind you this is the # that went through for

on the first try!). The second #, they now tell me was given to me wrong.

The third # Debbie tried today and it was a phone #, not a fax. Funny thing,

the Cigna rep had assured me this # was correct, and was a bit put out that I

asked her to DOUBLE check it. I'm so glad I listened to my hubby about

documenting every call with the name of the person I talked to. I called

back and asked for this person and told her that the number was STILL wrong.

She looked it up AGAIN and said that she must have given me the phine #, and

not the fax #. Obviously. Anyway, I got Debbie right as she was getting

ready to leave and gave her this number and if it doesn't get through to them

tomorrow I am going to shoot myself (if Debbie doesn't beat me to it!)

I am not feeling too confident about getting my surgery scheduled for the

week of August 7th now, as the appeal process took so long with Chris. Maybe

more phone calls will help. Grrrrrrrrr! Thanks for the shoulder...

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) ins letter re-re-sent 7/21

[Guest guest]

In a message dated 7/20/00 2:38:15 PM Pacific Daylight Time, brewer67@...

writes:

<< If all else fails, mail them a certified letter with a return receipt. That

way someone in the office has to sign for it and they can't say it didn't

get there because you will have the signature of the person who accepted the

letter.

>>

Thanks--this is what I always do, but the letter they haven't gotten is the

original one that comes from Dr R! I do have all my appeal letters ready to

go and will send them as you suggest. :0)

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) ins letter re-sent 7/14

[Guest guest]

In a message dated 7/20/00 2:41:42 PM Pacific Daylight Time, lhobart@...

writes:

<<

Stay on 'em, Debbie, it will be worth it when you and do this

together. Good luck.

in land

>>

Thanks ! You are so right!

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) ins letter re-sent 7/14

[Guest guest]

Hi Genz,

You are a sweetie--thanks! Yes, lol, I always said it wasn't until I had

kids that I knew how to " fight. " Like a lioness protecting her cubs! lol

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) ins letter re-re-sent 7/21

In a message dated 7/20/00 4:50:23 PM Pacific Daylight Time,

smootgen@... writes:

<<

Hi Debbie,

Hang in there Sis. Everything will fall into place. Wouldn't it be

nice

to have someone fight for you like you did for Chris? It's usually harder to

do

positive things for ourselves yet so much easier to do them for others. Keep

after them....they'll crumble.

Love,

Genz

DebLaMan@... wrote:

> Hi Gang,

> Just need to vent a bit. Cigna is giving me such a hard time and they

don't

> even have Dr R's letter yet! Actually, that is the problem. Debbie has

sent

> it but they keep telling me it hasn't been received. It turns out that the

> fax # is no longer valid (mind you this is the # that went through for

>>

[Guest guest]

Debbie,

ROOOOOOOOOAR.

Trisha

[Guest guest]

If all else fails, mail them a certified letter with a return receipt. That

way someone in the office has to sign for it and they can't say it didn't

get there because you will have the signature of the person who accepted the

letter.

Re: This is SO frustrating!!!

> Hi Gang,

> Just need to vent a bit. Cigna is giving me such a hard time and they

don't

> even have Dr R's letter yet! Actually, that is the problem. Debbie has

sent

> it but they keep telling me it hasn't been received. It turns out that

the

> fax # is no longer valid (mind you this is the # that went through for

> on the first try!). The second #, they now tell me was given to me wrong.

> The third # Debbie tried today and it was a phone #, not a fax. Funny

thing,

> the Cigna rep had assured me this # was correct, and was a bit put out

that I

> asked her to DOUBLE check it. I'm so glad I listened to my hubby about

> documenting every call with the name of the person I talked to. I called

> back and asked for this person and told her that the number was STILL

wrong.

> She looked it up AGAIN and said that she must have given me the phine #,

and

> not the fax #. Obviously. Anyway, I got Debbie right as she was getting

> ready to leave and gave her this number and if it doesn't get through to

them

> tomorrow I am going to shoot myself (if Debbie doesn't beat me to it!)

>

> I am not feeling too confident about getting my surgery scheduled for the

> week of August 7th now, as the appeal process took so long with Chris.

Maybe

> more phone calls will help. Grrrrrrrrr! Thanks for the shoulder...

>

> Regards,

> Debbie in IL

> Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

> Counting on Cigna for Debbie (BMI 40) ins letter re-re-sent 7/21

>

> ------------------------------------------------------------------------

> Remember four years of good friends, bad clothes, explosive chemistry

> experiments.

> http://click.egroups.com/1/7077/3/_/453517/_/964128409/

> ------------------------------------------------------------------------

>

> This message is from the Mini-Gastric Bypass Mailing List at Onelist.com

> Please visit our web site at http://clos.net

> Get the Patient Manual at http://clos.net/get_patient_manual.htm

>

> To Unsubscribe Send and Email to:

MiniGastricBypass-unsubscribe (AT) egroups (DOT) com

>

>

>

[Guest guest]

> Hi Gang,

> Just need to vent a bit.

Grrrrrrrrr! Thanks for the shoulder...

Flo just said how different the process has been for her daughter

compared to when she did it. I think the insurance companies have

perfected the " art of confusion " .

Stay on 'em, Debbie, it will be worth it when you and do this

together. Good luck.

in land

[Guest guest]

In a message dated 7/20/00 5:52:33 PM Pacific Daylight Time,

metrishal@... writes:

<< Debbie,

ROOOOOOOOOAR.

Trisha

>>

That's my plan-- no lion.

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) ins letter re-re-sent 7/21

[Guest guest]

Anytime Debbie ;-| That's what we are here for.

in SC

Pre-op

386 lbs.

Waiting on ins. approval

If you see someone without a smile,

Give them one of yours.

If you and I should meet and

You forget me, you have lost nothing.

If you meet JESUS and you forget him,

you will have lost everything.

[Guest guest]

Hi Debbie,

Hang in there Sis. Everything will fall into place. Wouldn't it be nice

to have someone fight for you like you did for Chris? It's usually harder to do

positive things for ourselves yet so much easier to do them for others. Keep

after them....they'll crumble.

Love,

Genz

DebLaMan@... wrote:

> Hi Gang,

> Just need to vent a bit. Cigna is giving me such a hard time and they don't

> even have Dr R's letter yet! Actually, that is the problem. Debbie has sent

> it but they keep telling me it hasn't been received. It turns out that the

> fax # is no longer valid (mind you this is the # that went through for

> on the first try!). The second #, they now tell me was given to me wrong.

> The third # Debbie tried today and it was a phone #, not a fax. Funny thing,

> the Cigna rep had assured me this # was correct, and was a bit put out that I

> asked her to DOUBLE check it. I'm so glad I listened to my hubby about

> documenting every call with the name of the person I talked to. I called

> back and asked for this person and told her that the number was STILL wrong.

> She looked it up AGAIN and said that she must have given me the phine #, and

> not the fax #. Obviously. Anyway, I got Debbie right as she was getting

> ready to leave and gave her this number and if it doesn't get through to them

> tomorrow I am going to shoot myself (if Debbie doesn't beat me to it!)

>

> I am not feeling too confident about getting my surgery scheduled for the

> week of August 7th now, as the appeal process took so long with Chris. Maybe

> more phone calls will help. Grrrrrrrrr! Thanks for the shoulder...

>

> Regards,

> Debbie in IL

> Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

> Counting on Cigna for Debbie (BMI 40) ins letter re-re-sent 7/21

>

> ------------------------------------------------------------------------

> Remember four years of good friends, bad clothes, explosive chemistry

> experiments.

> http://click.egroups.com/1/7077/3/_/453517/_/964128409/

> ------------------------------------------------------------------------

>

> This message is from the Mini-Gastric Bypass Mailing List at Onelist.com

> Please visit our web site at http://clos.net

> Get the Patient Manual at http://clos.net/get_patient_manual.htm

>

> To Unsubscribe Send and Email to: MiniGastricBypass-unsubscribe (AT) egroups (DOT) com

[Guest guest]

Hang in there. We are all pulling with you. just keep thinking positive.

And pray. My prayers are with you. May God bless you is my prayer.

(waiting to start a new life)