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Re: My Cigna Update

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Hi Friends,

This is proving very frustrating! I am glad Chris' approval came through

relatively easily, so I know it CAN be done! My approval has been anything

but simple. Besides the fact that they lost initial mailings from the good

doc, gave incorrect fax numbers, and basically dropped the ball early on,

they are still not responding with any sense of " urgency. " lol I am

supposed to have surgery 8/10, why am I the only one who feels a time crunch

here? lol

Anyway, after a couple hours on the phone, I finally connected with the

authorization nurse who was so wonderful when I called about bending

her ear with a mother's sad tale of woe. I do believe that she was the

driving force behind Chris' approval. You would have been proud of me. I

spoke slowly. I spoke clearly. I thanked her from the bottom of my heart

for all she did for my baby. I asked her to intercede on my behalf. I told

her how very grateful I am that I got through to her and that I know my case

is in good hands. I told her that I have a surgery date and am getting a bit

worried. She said she would go and try and dig up all the appeal letters,

which would involve going into someone's office (who is on vaca) and rifling

through their mail. She said she would bring my case into her staff meeting

and let them know that my case is one that maybe should not go on to another

level of appeal, but be solved right there. I love this woman.

I will keep you all posted. In the meantime, who else is on for the 10th?

Tricia (fellow IL person!) and ?? Anybody?

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) First request denied 7/21 :0(

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Oh, Debbie, I am soo hoping this will happen for you!! I pray you hear

good news! I am still hoping and praying that my insurance comes around

as well.

I know that we have Sherry and Beth (and me) on the 10th at

...anyone else?

Tricia in IL

DebLaMan@... wrote:

>

> Hi Friends,

> This is proving very frustrating! I am glad Chris' approval came

> through

> relatively easily, so I know it CAN be done! My approval has been

> anything

> but simple. Besides the fact that they lost initial mailings from the

> good

> doc, gave incorrect fax numbers, and basically dropped the ball early

> on,

> they are still not responding with any sense of " urgency. " lol I am

> supposed to have surgery 8/10, why am I the only one who feels a time

> crunch

> here? lol

>

> Anyway, after a couple hours on the phone, I finally connected with

> the

> authorization nurse who was so wonderful when I called about

> bending

> her ear with a mother's sad tale of woe. I do believe that she was

> the

> driving force behind Chris' approval. You would have been proud of

> me. I

> spoke slowly. I spoke clearly. I thanked her from the bottom of my

> heart

> for all she did for my baby. I asked her to intercede on my behalf.

> I told

> her how very grateful I am that I got through to her and that I know

> my case

> is in good hands. I told her that I have a surgery date and am

> getting a bit

> worried. She said she would go and try and dig up all the appeal

> letters,

> which would involve going into someone's office (who is on vaca) and

> rifling

> through their mail. She said she would bring my case into her staff

> meeting

> and let them know that my case is one that maybe should not go on to

> another

> level of appeal, but be solved right there. I love this woman.

>

> I will keep you all posted. In the meantime, who else is on for the

> 10th?

> Tricia (fellow IL person!) and ?? Anybody?

>

> Regards,

> Debbie in IL

> Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

> Counting on Cigna for Debbie (BMI 40) First request denied 7/21 :0(

> ----------------------------------------------------------------------

>

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> Please visit our web site at http://clos.net

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In a message dated 8/1/00 8:46:37 PM Pacific Daylight Time,

bardell@... writes:

<<

I know that we have Sherry and Beth (and me) on the 10th at

...anyone else?

Tricia in IL

>>

and .

Regards,

Debbie in IL

Daughter MGB 8/9 Cigna (3rd appeal)--BMI 45

Counting on Cigna for Debbie (BMI 40) First request denied 7/21 :0(

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