Guest guest Posted July 12, 2000 Report Share Posted July 12, 2000 My first post...just wanted to tell you all that Dr. Rutledge faxed the request for pre-determination yesterday morning. They didn't receive it, due to giving me an incorrect fax number. Luckily--from reading all the insurance horror stories--I called to check. They finally got it about 4 pm yesterday. Today I called 3 times--this morning they told me it had gone to the medical director. At 1 pm, they told me it was in the approval process, to call back Friday or Monday. At 4 pm, they said they had already called Dr. Rutledge's office with a reference number for the pre-certification! All Dr. Rutledge's office has to do now is call them with a date! Wow! 24 hours...I was certain I would have serious problems. I even confirmed with Debbie that they had received it! BTW--I am in the 7/25 clinic, 1 pm. Anyone else? Quote Link to comment Share on other sites More sharing options...
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