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Getting the run around

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I need some advice on my insurance. Prudential HMO. I was denied due to

out of network. I appealed. I called my insurance today to check on the

appeal. The CSR said they had record of the appeal being entered but, it

takes 30 days to make a decision and that I should not call again until the

28th of August. They will not have any word before then.

I don't want to wait that long!!!

I think she was blowing smoke. What do you all think?

Memory

BMI 53

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