Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 I've posted about this subject before.....but I have returned all kinds of stuff over the years from all different sorts of retail establishments from Walgreens, WalMart, Target to grocery stores to large department stores. I refuse to pay for skin care products that I can't use!!! To add to Jillian's point about the deal manufacturer's may have - at large department stores (like for example Macy's) the sale falls under Macy's return policy guidelines, not Clinique's or whatever. I have learned though to save any boxes that a product may come in, in addition to the receipt, to make the return quicker and easier! Don't be shy....return!! (I figure it helps the manufacturer's to know that a product may not be working for some people) on 7/11/02 3:23 AM, jillians64 at jwench64@... wrote: > Most people don't know this, but ALL stores will accept returns if > you have a reaction to a personal care product. They have a deal with > the manufacturers of cosmetics and other skin care products that > returns are accepted -- it's good PR for them, at the very least! > > I have run into a smidgen of resistance only one time -- I think it > was a Target -- where the 'Customer Help' person said, " I don't know > if you can return this soap since you've unwrapped and used it, " > and I just smiled and politely replied: > " It's the policy of the manufacturer of this product that it can be > returned if I react badly to the ingredients. If I may speak to your > manager... " > > I got the refund. Sometimes you may have to stand your ground a bit, > but people will end up seeing things your way!! > > Ciao, all! > --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 I've posted about this subject before.....but I have returned all kinds of stuff over the years from all different sorts of retail establishments from Walgreens, WalMart, Target to grocery stores to large department stores. I refuse to pay for skin care products that I can't use!!! To add to Jillian's point about the deal manufacturer's may have - at large department stores (like for example Macy's) the sale falls under Macy's return policy guidelines, not Clinique's or whatever. I have learned though to save any boxes that a product may come in, in addition to the receipt, to make the return quicker and easier! Don't be shy....return!! (I figure it helps the manufacturer's to know that a product may not be working for some people) on 7/11/02 3:23 AM, jillians64 at jwench64@... wrote: > Most people don't know this, but ALL stores will accept returns if > you have a reaction to a personal care product. They have a deal with > the manufacturers of cosmetics and other skin care products that > returns are accepted -- it's good PR for them, at the very least! > > I have run into a smidgen of resistance only one time -- I think it > was a Target -- where the 'Customer Help' person said, " I don't know > if you can return this soap since you've unwrapped and used it, " > and I just smiled and politely replied: > " It's the policy of the manufacturer of this product that it can be > returned if I react badly to the ingredients. If I may speak to your > manager... " > > I got the refund. Sometimes you may have to stand your ground a bit, > but people will end up seeing things your way!! > > Ciao, all! > --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 I've posted about this subject before.....but I have returned all kinds of stuff over the years from all different sorts of retail establishments from Walgreens, WalMart, Target to grocery stores to large department stores. I refuse to pay for skin care products that I can't use!!! To add to Jillian's point about the deal manufacturer's may have - at large department stores (like for example Macy's) the sale falls under Macy's return policy guidelines, not Clinique's or whatever. I have learned though to save any boxes that a product may come in, in addition to the receipt, to make the return quicker and easier! Don't be shy....return!! (I figure it helps the manufacturer's to know that a product may not be working for some people) on 7/11/02 3:23 AM, jillians64 at jwench64@... wrote: > Most people don't know this, but ALL stores will accept returns if > you have a reaction to a personal care product. They have a deal with > the manufacturers of cosmetics and other skin care products that > returns are accepted -- it's good PR for them, at the very least! > > I have run into a smidgen of resistance only one time -- I think it > was a Target -- where the 'Customer Help' person said, " I don't know > if you can return this soap since you've unwrapped and used it, " > and I just smiled and politely replied: > " It's the policy of the manufacturer of this product that it can be > returned if I react badly to the ingredients. If I may speak to your > manager... " > > I got the refund. Sometimes you may have to stand your ground a bit, > but people will end up seeing things your way!! > > Ciao, all! > --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 I've posted about this subject before.....but I have returned all kinds of stuff over the years from all different sorts of retail establishments from Walgreens, WalMart, Target to grocery stores to large department stores. I refuse to pay for skin care products that I can't use!!! To add to Jillian's point about the deal manufacturer's may have - at large department stores (like for example Macy's) the sale falls under Macy's return policy guidelines, not Clinique's or whatever. I have learned though to save any boxes that a product may come in, in addition to the receipt, to make the return quicker and easier! Don't be shy....return!! (I figure it helps the manufacturer's to know that a product may not be working for some people) on 7/11/02 3:23 AM, jillians64 at jwench64@... wrote: > Most people don't know this, but ALL stores will accept returns if > you have a reaction to a personal care product. They have a deal with > the manufacturers of cosmetics and other skin care products that > returns are accepted -- it's good PR for them, at the very least! > > I have run into a smidgen of resistance only one time -- I think it > was a Target -- where the 'Customer Help' person said, " I don't know > if you can return this soap since you've unwrapped and used it, " > and I just smiled and politely replied: > " It's the policy of the manufacturer of this product that it can be > returned if I react badly to the ingredients. If I may speak to your > manager... " > > I got the refund. Sometimes you may have to stand your ground a bit, > but people will end up seeing things your way!! > > Ciao, all! > --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 Hi everyone- Not that you can get high end cosmetics at Walmart, but you may like to know that Walmart will accept returns on personal care items if you have a receipt & original packaging. I just bought some Eucerin Gentle Hydrating Cleanser for Sensitive Skin, & I turned rather red from it after one use. I called Walmart & they said I could return it providing that I have the aforementioned things. HTH someone! - in Michigan Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 Hi everyone- Not that you can get high end cosmetics at Walmart, but you may like to know that Walmart will accept returns on personal care items if you have a receipt & original packaging. I just bought some Eucerin Gentle Hydrating Cleanser for Sensitive Skin, & I turned rather red from it after one use. I called Walmart & they said I could return it providing that I have the aforementioned things. HTH someone! - in Michigan Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 > Hi everyone- > > Not that you can get high end cosmetics at Walmart, but you may like to know > that Walmart will accept returns on personal care items if you have a > receipt & original packaging. Most people don't know this, but ALL stores will accept returns if you have a reaction to a personal care product. They have a deal with the manufacturers of cosmetics and other skin care products that returns are accepted -- it's good PR for them, at the very least! I have run into a smidgen of resistance only one time -- I think it was a Target -- where the 'Customer Help' person said, " I don't know if you can return this soap since you've unwrapped and used it, " and I just smiled and politely replied: " It's the policy of the manufacturer of this product that it can be returned if I react badly to the ingredients. If I may speak to your manager... " I got the refund. Sometimes you may have to stand your ground a bit, but people will end up seeing things your way!! Ciao, all! --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 > Hi everyone- > > Not that you can get high end cosmetics at Walmart, but you may like to know > that Walmart will accept returns on personal care items if you have a > receipt & original packaging. Most people don't know this, but ALL stores will accept returns if you have a reaction to a personal care product. They have a deal with the manufacturers of cosmetics and other skin care products that returns are accepted -- it's good PR for them, at the very least! I have run into a smidgen of resistance only one time -- I think it was a Target -- where the 'Customer Help' person said, " I don't know if you can return this soap since you've unwrapped and used it, " and I just smiled and politely replied: " It's the policy of the manufacturer of this product that it can be returned if I react badly to the ingredients. If I may speak to your manager... " I got the refund. Sometimes you may have to stand your ground a bit, but people will end up seeing things your way!! Ciao, all! --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 > Hi everyone- > > Not that you can get high end cosmetics at Walmart, but you may like to know > that Walmart will accept returns on personal care items if you have a > receipt & original packaging. Most people don't know this, but ALL stores will accept returns if you have a reaction to a personal care product. They have a deal with the manufacturers of cosmetics and other skin care products that returns are accepted -- it's good PR for them, at the very least! I have run into a smidgen of resistance only one time -- I think it was a Target -- where the 'Customer Help' person said, " I don't know if you can return this soap since you've unwrapped and used it, " and I just smiled and politely replied: " It's the policy of the manufacturer of this product that it can be returned if I react badly to the ingredients. If I may speak to your manager... " I got the refund. Sometimes you may have to stand your ground a bit, but people will end up seeing things your way!! Ciao, all! --Jillian Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 > Hi everyone- > > Not that you can get high end cosmetics at Walmart, but you may like to know > that Walmart will accept returns on personal care items if you have a > receipt & original packaging. Most people don't know this, but ALL stores will accept returns if you have a reaction to a personal care product. They have a deal with the manufacturers of cosmetics and other skin care products that returns are accepted -- it's good PR for them, at the very least! I have run into a smidgen of resistance only one time -- I think it was a Target -- where the 'Customer Help' person said, " I don't know if you can return this soap since you've unwrapped and used it, " and I just smiled and politely replied: " It's the policy of the manufacturer of this product that it can be returned if I react badly to the ingredients. If I may speak to your manager... " I got the refund. Sometimes you may have to stand your ground a bit, but people will end up seeing things your way!! Ciao, all! --Jillian Quote Link to comment Share on other sites More sharing options...
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