Re: Has this happened to anyone else?

[Guest guest]

My story is slightly different, but I ended up " out-of-network " on my

insurance and didn't know until 2 weeks pre-op. My surgery was

approved by Blue Cross/Blue Shield, so they agreed to pay the OS the

out-of-network amount instead of the full. My share of the total OS

bill was $1247.

With only 2 weeks to go, and knowing that the OS I'd been seeing is

the best in town, I decided to suck it up and finance the balance and

go ahead with surgery.

Depending on how much you like/trust your OS, you may want to consider

doing something like I did.

Hope this helps!

~Jen

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally gave

> me the go ahead to schedule the surgery through my OS. I called and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and he

> took my wisdom teeth out and then referred me to my Ortho. I went to

> the Cigna web-page and looked up the OS that take my insurance in my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the OS

> that was listed on the web-site. After all that is said ... has this

> ever happened to anyone else? Do you think that there is any recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or past

> experiences would be ever so helpful. Along with what would you say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

My story is slightly different, but I ended up " out-of-network " on my

insurance and didn't know until 2 weeks pre-op. My surgery was

approved by Blue Cross/Blue Shield, so they agreed to pay the OS the

out-of-network amount instead of the full. My share of the total OS

bill was $1247.

With only 2 weeks to go, and knowing that the OS I'd been seeing is

the best in town, I decided to suck it up and finance the balance and

go ahead with surgery.

Depending on how much you like/trust your OS, you may want to consider

doing something like I did.

Hope this helps!

~Jen

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally gave

> me the go ahead to schedule the surgery through my OS. I called and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and he

> took my wisdom teeth out and then referred me to my Ortho. I went to

> the Cigna web-page and looked up the OS that take my insurance in my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the OS

> that was listed on the web-site. After all that is said ... has this

> ever happened to anyone else? Do you think that there is any recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or past

> experiences would be ever so helpful. Along with what would you say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Wow, , that is such a drag. I don't know if you have any

recourse though. If your surgery had been scheduled and then they

dropped Cigna, absolutely.

I would meet with the new OS your ortho recommended. You never know --

he or she could be even better.

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up

a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Wow, , that is such a drag. I don't know if you have any

recourse though. If your surgery had been scheduled and then they

dropped Cigna, absolutely.

I would meet with the new OS your ortho recommended. You never know --

he or she could be even better.

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up

a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

insurance co's suck-period.

I have vytra-and they in writing approved my upper/lower and genio

in 2 lettersw and numerous calls...lesws than 2 wks pre-op, they

changed thier minds on genio and yanked the approval for genio--

$4000.

I was like what-the?

Wrote about it, and I can appeal, which I will oncwe I know they

paid all the bills they should have...but will prob loose, they may

have messed up as most pep do not have this part approved, but they

wrote it and 3 reps agreed with it and 2 weeks for $4ooo!!!!!!

unreal.

So good thing is that maybe the more helpful part is that you lost

an OS who's staff were not that concerned with your situation and

didn't communicate well. Now you have a chance to work with one

committed to your success. (ps-my ins os person worked on this w/me)

so anyway-good luck, write a letter noting your bad-taste with teh

BBB and feel good, you are still on your way!!!! JO

> Hello everyone ... I am a major lurker ... been reading daily

posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail.

Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked

up a

> note of worry in the ladies voice. For some reason she didn't

come

> off as confident and she is the person in my OS office that

handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what

the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no

longer

> do? I trust my current OS implicitly and now the idea of having

to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

insurance co's suck-period.

I have vytra-and they in writing approved my upper/lower and genio

in 2 lettersw and numerous calls...lesws than 2 wks pre-op, they

changed thier minds on genio and yanked the approval for genio--

$4000.

I was like what-the?

Wrote about it, and I can appeal, which I will oncwe I know they

paid all the bills they should have...but will prob loose, they may

have messed up as most pep do not have this part approved, but they

wrote it and 3 reps agreed with it and 2 weeks for $4ooo!!!!!!

unreal.

So good thing is that maybe the more helpful part is that you lost

an OS who's staff were not that concerned with your situation and

didn't communicate well. Now you have a chance to work with one

committed to your success. (ps-my ins os person worked on this w/me)

so anyway-good luck, write a letter noting your bad-taste with teh

BBB and feel good, you are still on your way!!!! JO

> Hello everyone ... I am a major lurker ... been reading daily

posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail.

Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked

up a

> note of worry in the ladies voice. For some reason she didn't

come

> off as confident and she is the person in my OS office that

handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what

the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no

longer

> do? I trust my current OS implicitly and now the idea of having

to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Nope, thank heavens, that did not happen to me.

I will tell you, however, that I know of at least one woman in this

area who chosen another surgeon over my beloved one, and was quite

happy with her results. I know of at least two more who were

scheduled with another surgeon altogether, and seem to be doing well.

If you have " special " problems -- like jaws that are already in

trouble, very large movements, very complex situations, I'd ask my

ortho to think again about who's best, and maybe do some asking on

your own about a specific name and area here, preferably for answers

in e-mail. (Nope. We do not want to do offense to anybody's rep, and

even the most famous and best docs can have a personality clash, or

just a case that does not go well.)

And yes, I do know that my situation, while apparently very simple to

resolve and done with great ease and skill, was indeed most " special "

to me!!!

If you have any sense of a problem with a new surgeon, a personality

clash, a sense of his or her uncertainty -- back off and rethink, and

get more consultations!

Cammie

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up

a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Nope, thank heavens, that did not happen to me.

I will tell you, however, that I know of at least one woman in this

area who chosen another surgeon over my beloved one, and was quite

happy with her results. I know of at least two more who were

scheduled with another surgeon altogether, and seem to be doing well.

If you have " special " problems -- like jaws that are already in

trouble, very large movements, very complex situations, I'd ask my

ortho to think again about who's best, and maybe do some asking on

your own about a specific name and area here, preferably for answers

in e-mail. (Nope. We do not want to do offense to anybody's rep, and

even the most famous and best docs can have a personality clash, or

just a case that does not go well.)

And yes, I do know that my situation, while apparently very simple to

resolve and done with great ease and skill, was indeed most " special "

to me!!!

If you have any sense of a problem with a new surgeon, a personality

clash, a sense of his or her uncertainty -- back off and rethink, and

get more consultations!

Cammie

> Hello everyone ... I am a major lurker ... been reading daily posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail. Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked up

a

> note of worry in the ladies voice. For some reason she didn't come

> off as confident and she is the person in my OS office that handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no longer

> do? I trust my current OS implicitly and now the idea of having to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Did you actually send in the request for surgery to Cigna..or were

you just assuming that since your OS was on the list of covered

doctors that they would cover it. I know that your doctor is no

longer even on the list. But you must get your actual procedure

approved through your insurance company. For instance, I have Aetna.

My OS is on my list. But the OS still had to submit a claim to get

the procedure approved. It didnt sound from your post that you had

even started this process and were already gonna set up a date for

surgery. My procedure took about 2 months to get approved even

though my OS was on our insurance list. But anyways...hope all goes

well with your new surgeon. I am in the process of switching

orthodontists now before i get my braces put on.

> Hello everyone ... I am a major lurker ... been reading daily

posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail.

Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked

up a

> note of worry in the ladies voice. For some reason she didn't

come

> off as confident and she is the person in my OS office that

handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what

the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no

longer

> do? I trust my current OS implicitly and now the idea of having

to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Did you actually send in the request for surgery to Cigna..or were

you just assuming that since your OS was on the list of covered

doctors that they would cover it. I know that your doctor is no

longer even on the list. But you must get your actual procedure

approved through your insurance company. For instance, I have Aetna.

My OS is on my list. But the OS still had to submit a claim to get

the procedure approved. It didnt sound from your post that you had

even started this process and were already gonna set up a date for

surgery. My procedure took about 2 months to get approved even

though my OS was on our insurance list. But anyways...hope all goes

well with your new surgeon. I am in the process of switching

orthodontists now before i get my braces put on.

> Hello everyone ... I am a major lurker ... been reading daily

posts

> since I got my braces on in July of last year. My ortho finally

gave

> me the go ahead to schedule the surgery through my OS. I called

and

> didn't get a response back ... got dumped into voice mail.

Finally

> got a call back yesterday for me to come in and let the OS see the

> progress my braces have done. During the conversation, I picked

up a

> note of worry in the ladies voice. For some reason she didn't

come

> off as confident and she is the person in my OS office that

handles

> getting insurance approved. I currently have medical insurance

> through Cigna and have had it since the first time I saw my OS and

he

> took my wisdom teeth out and then referred me to my Ortho. I went

to

> the Cigna web-page and looked up the OS that take my insurance in

my

> area ... and his name was no longer on it. I was like what

the ...?

> Well I called the insurance lady back and she himmed and hawed and

> was sure she had told me before that they had since quit taking

Cigna.

> I was blown away. I called my Ortho's office and told them the

> predicament and my Ortho was way cool and did recommend one of the

OS

> that was listed on the web-site. After all that is said ... has

this

> ever happened to anyone else? Do you think that there is any

recourse

> due to the fact that initially they took my insurance and no

longer

> do? I trust my current OS implicitly and now the idea of having

to

> have someone else just doesn't sit well with me. Any thoughts or

past

> experiences would be ever so helpful. Along with what would you

say

> to your OS if this happened to you.

>

> Thank you so much in advance ... The long time Lurker ...

[Guest guest]

Thank you to everyone that responded to my question. I went ahead

and saw my original OS to get his opinion on my progress. I was able

to talk face to face with the person who handles getting insurance

coverage taken care of. It was so much easier to understand the

process when you are actually sitting face to face with someone. I

freely admit I hate talking on the phone.

It turns out that my OS is in my " out of network " providers and Cigna

will pay 80% of the surgeons fees. Much like it happened to Jen, the

only out of pocket expense will be the out of network copay and the

20% remainder of the surgeons payment. All I am waiting for now is a

call from my OS to let me know what date my surgery will be on. I am

soooooooo happy with how this turned out because I feel I am in very

capable hands and would rather pay a little and have peace of mind.

I will be having my upper jaw moved forward at least 2mm and also

raised (gummy smile). When I asked him about being wired he said he

hadn't done that in over ten years lol. The only thing I may have is

a splint wired to my upper braces to keep the jaw in place while I

heal.

Even as a lurker you all have given me a place to educate myself on

what to expect and to me knowledge is power. I will be a bit more

vocal now that I am getting closer to the actual event. The first

call I make after I hear from my surgeon .... is to my mom cause she

is going to come and help take care of me. I may be 31 but nobody

can baby you like mom can.

Thanks again,

-- In orthognathicsurgerysupport , " ezraeeq "

<ezraeeq@y...> wrote:

> My story is slightly different, but I ended up " out-of-network " on

my

> insurance and didn't know until 2 weeks pre-op. My surgery was

> approved by Blue Cross/Blue Shield, so they agreed to pay the OS the

> out-of-network amount instead of the full. My share of the total OS

> bill was $1247.

>

> With only 2 weeks to go, and knowing that the OS I'd been seeing is

> the best in town, I decided to suck it up and finance the balance

and

> go ahead with surgery.

>

> Depending on how much you like/trust your OS, you may want to

consider

> doing something like I did.

>

> Hope this helps!

> ~Jen

>

[Guest guest]

Thank you to everyone that responded to my question. I went ahead

and saw my original OS to get his opinion on my progress. I was able

to talk face to face with the person who handles getting insurance

coverage taken care of. It was so much easier to understand the

process when you are actually sitting face to face with someone. I

freely admit I hate talking on the phone.

It turns out that my OS is in my " out of network " providers and Cigna

will pay 80% of the surgeons fees. Much like it happened to Jen, the

only out of pocket expense will be the out of network copay and the

20% remainder of the surgeons payment. All I am waiting for now is a

call from my OS to let me know what date my surgery will be on. I am

soooooooo happy with how this turned out because I feel I am in very

capable hands and would rather pay a little and have peace of mind.

I will be having my upper jaw moved forward at least 2mm and also

raised (gummy smile). When I asked him about being wired he said he

hadn't done that in over ten years lol. The only thing I may have is

a splint wired to my upper braces to keep the jaw in place while I

heal.

Even as a lurker you all have given me a place to educate myself on

what to expect and to me knowledge is power. I will be a bit more

vocal now that I am getting closer to the actual event. The first

call I make after I hear from my surgeon .... is to my mom cause she

is going to come and help take care of me. I may be 31 but nobody

can baby you like mom can.

Thanks again,

-- In orthognathicsurgerysupport , " ezraeeq "

<ezraeeq@y...> wrote:

> My story is slightly different, but I ended up " out-of-network " on

my

> insurance and didn't know until 2 weeks pre-op. My surgery was

> approved by Blue Cross/Blue Shield, so they agreed to pay the OS the

> out-of-network amount instead of the full. My share of the total OS

> bill was $1247.

>

> With only 2 weeks to go, and knowing that the OS I'd been seeing is

> the best in town, I decided to suck it up and finance the balance

and

> go ahead with surgery.

>

> Depending on how much you like/trust your OS, you may want to

consider

> doing something like I did.

>

> Hope this helps!

> ~Jen

>

[Guest guest]

I too have Aetna. Could you tell me about the process of getting your surgery

covered? I

have a class 3 underbite and they are going to be doing the upper jaw

proceedure.

You can e-mail me at scottfly27atgmail(dot).com

> > Hello everyone ... I am a major lurker ... been reading daily

> posts

> > since I got my braces on in July of last year. My ortho finally

> gave

> > me the go ahead to schedule the surgery through my OS. I called

> and

> > didn't get a response back ... got dumped into voice mail.

> Finally

> > got a call back yesterday for me to come in and let the OS see the

> > progress my braces have done. During the conversation, I picked

> up a

> > note of worry in the ladies voice. For some reason she didn't

> come

> > off as confident and she is the person in my OS office that

> handles

> > getting insurance approved. I currently have medical insurance

> > through Cigna and have had it since the first time I saw my OS and

> he

> > took my wisdom teeth out and then referred me to my Ortho. I went

> to

> > the Cigna web-page and looked up the OS that take my insurance in

> my

> > area ... and his name was no longer on it. I was like what

> the ...?

> > Well I called the insurance lady back and she himmed and hawed and

> > was sure she had told me before that they had since quit taking

> Cigna.

> > I was blown away. I called my Ortho's office and told them the

> > predicament and my Ortho was way cool and did recommend one of the

> OS

> > that was listed on the web-site. After all that is said ... has

> this

> > ever happened to anyone else? Do you think that there is any

> recourse

> > due to the fact that initially they took my insurance and no

> longer

> > do? I trust my current OS implicitly and now the idea of having

> to

> > have someone else just doesn't sit well with me. Any thoughts or

> past

> > experiences would be ever so helpful. Along with what would you

> say

> > to your OS if this happened to you.

> >

> > Thank you so much in advance ... The long time Lurker ...

[Guest guest]

I too have Aetna. Could you tell me about the process of getting your surgery

covered? I

have a class 3 underbite and they are going to be doing the upper jaw

proceedure.

You can e-mail me at scottfly27atgmail(dot).com

> > Hello everyone ... I am a major lurker ... been reading daily

> posts

> > since I got my braces on in July of last year. My ortho finally

> gave

> > me the go ahead to schedule the surgery through my OS. I called

> and

> > didn't get a response back ... got dumped into voice mail.

> Finally

> > got a call back yesterday for me to come in and let the OS see the

> > progress my braces have done. During the conversation, I picked

> up a

> > note of worry in the ladies voice. For some reason she didn't

> come

> > off as confident and she is the person in my OS office that

> handles

> > getting insurance approved. I currently have medical insurance

> > through Cigna and have had it since the first time I saw my OS and

> he

> > took my wisdom teeth out and then referred me to my Ortho. I went

> to

> > the Cigna web-page and looked up the OS that take my insurance in

> my

> > area ... and his name was no longer on it. I was like what

> the ...?

> > Well I called the insurance lady back and she himmed and hawed and

> > was sure she had told me before that they had since quit taking

> Cigna.

> > I was blown away. I called my Ortho's office and told them the

> > predicament and my Ortho was way cool and did recommend one of the

> OS

> > that was listed on the web-site. After all that is said ... has

> this

> > ever happened to anyone else? Do you think that there is any

> recourse

> > due to the fact that initially they took my insurance and no

> longer

> > do? I trust my current OS implicitly and now the idea of having

> to

> > have someone else just doesn't sit well with me. Any thoughts or

> past

> > experiences would be ever so helpful. Along with what would you

> say

> > to your OS if this happened to you.

> >

> > Thank you so much in advance ... The long time Lurker ...