Re: HELP AND SHOCKED CLEVELAND CLINIC FOUNDATION DESPERATE NEVER WOULD ...

[Guest guest]

Dear : I am sorry that you were treated so poorly by the Cleveland

Clinic. There is no excuse for that kind of treatment. I have had good and

bad experiences at the ER at the local hospital - Metro-West Medical Center.

It now belongs to Tenet and in the past did belong to Columbia. I don't know

if the changes in ownership had anything to do with changes in care. I don't

think that should be the criteria anyway for care. Massachusetts usually

does not have private hospitals and Metro-West was one of the first in that

category. I know in Florida I had seen Columbia owned Hospitals. I don't

know the politics of the situation but I had one bad experience that I will

relate re Bob and his arm broken in two places from a fall. It was about 3

or 4 years ago and he could still walk with maximum help a little bit. When

we arrived via ambulance from a 911 call, the ER exrayed his arm and relayed

the info that an Orthopedist would set it the next day and so we should come

back then. Well - a man that could not walk unassisted with a double break

of his left arm not to be set till the next day and they were not going to

admit him and wanted me to take him home. They said " You do not agree with

that? " I said " no " . The ER Doctors would not accept responsibility for

admitting him to the hospital. They called his Primary Care Physician and he

was admitted. A nurse came in to help with toileting for him and said " she

was glad I objected to him not being admitted and that I spoke up " I have

come to the conclusion that ER Doctors are taught not to admit patients

unless they are at risk of dying so you have to advocate for the patient all

the time. When he was admitted he was there 8 days - followed by 21 days in

Rehab. They probably realized then that he had good insurance and was fully

covered. I think first they should have considered this man badly

handicapped with SDS and his upper arm broken in 2 places was in no position

to be sent home with just me trying to guide him around. His Pacemaker was

working alright and he was breathing but he was in great pain and how could I

grab him and move him around? I have had fairly good experiences at the ER

and other bad experiences also, which I won't relate now, but I have come to

the conclusion that everybody needs an Advocate at the ER just to get help

for the patient. You have to be a Doctor, Lawyer and Indian Chief just to

find your way around the " Health Care System " . Pity the poor patient who is

alone. I hope everything works out well and that your pain is relieved.

Pat from

Framingham MA

[Guest guest]

Dear : I am sorry that you were treated so poorly by the Cleveland

Clinic. There is no excuse for that kind of treatment. I have had good and

bad experiences at the ER at the local hospital - Metro-West Medical Center.

It now belongs to Tenet and in the past did belong to Columbia. I don't know

if the changes in ownership had anything to do with changes in care. I don't

think that should be the criteria anyway for care. Massachusetts usually

does not have private hospitals and Metro-West was one of the first in that

category. I know in Florida I had seen Columbia owned Hospitals. I don't

know the politics of the situation but I had one bad experience that I will

relate re Bob and his arm broken in two places from a fall. It was about 3

or 4 years ago and he could still walk with maximum help a little bit. When

we arrived via ambulance from a 911 call, the ER exrayed his arm and relayed

the info that an Orthopedist would set it the next day and so we should come

back then. Well - a man that could not walk unassisted with a double break

of his left arm not to be set till the next day and they were not going to

admit him and wanted me to take him home. They said " You do not agree with

that? " I said " no " . The ER Doctors would not accept responsibility for

admitting him to the hospital. They called his Primary Care Physician and he

was admitted. A nurse came in to help with toileting for him and said " she

was glad I objected to him not being admitted and that I spoke up " I have

come to the conclusion that ER Doctors are taught not to admit patients

unless they are at risk of dying so you have to advocate for the patient all

the time. When he was admitted he was there 8 days - followed by 21 days in

Rehab. They probably realized then that he had good insurance and was fully

covered. I think first they should have considered this man badly

handicapped with SDS and his upper arm broken in 2 places was in no position

to be sent home with just me trying to guide him around. His Pacemaker was

working alright and he was breathing but he was in great pain and how could I

grab him and move him around? I have had fairly good experiences at the ER

and other bad experiences also, which I won't relate now, but I have come to

the conclusion that everybody needs an Advocate at the ER just to get help

for the patient. You have to be a Doctor, Lawyer and Indian Chief just to

find your way around the " Health Care System " . Pity the poor patient who is

alone. I hope everything works out well and that your pain is relieved.

Pat from

Framingham MA