HELP AND SHOCKED CLEVELAND CLINIC FOUNDATION DESPERATE NEVER WOULD OF THGHT.

[Guest guest]

MY HUSBAND AND I JUST HAD THE WORSE EXPERIENCE AT THE ED AT THE CCF MAIN

BRANCH. THE DOCTORS THAT TREAT ME AT THE CLINIC ARE NOT THE PROBLEMS, IT

WAS THE NURSE IN THE ED MAIN BRANCH THIS PAST THURSDAY NIGHT..

1)SERVE PAIN ABDOMEN. HAVEN'T EATEN SINCE LAST MONDAY.

2)DOWN TO 52 KG. LOST ALMOST 5 LBS. IN 4 DAYS

3 NO IV FLUIDS IN THE ER. WAS THERE FROM APPROX. 11 AM TO 2:30 AM YES AM

4) PUSHED ME INTO THE LOBBY TO WAIT FOR MY HUSBAND TO COME AFTER THE

NURSE DIALED THE PHONE NUMBER AND I SPOKE RIGHT INFRONT OF HER TO MY

HUSBAND TO PICK ME UP AT 2:35AM APPROX.

5) I ASKED IF I COULD PLEASE WIAT UNTIL 7 AM. I UNDERSTAND NO THEY NEED

THE ROOMS FOR EMERGENCIES. WHY COULDN'T THEY LET ME WAIT 1 HOUR FOR MY

HUSBAND TO COME?? WE LIVE ABOUT 45 MINS AWAY FROM THE MAIN BRANCH OF

CCF. NOONE IN THE WAITING ROOM OR HALLWAY OR BY THE DESK.

6)WHEELED ME OUT TO THE WAITING ROOM AND TOLD ME TO LET THEM KNOW IF I

NEEDED ANYTHING. I WAS 2 ROWS BEFORE THE TV, WHICH IS AR FROM THE

ENCLOSED REGISTRATION GLASS ENCLOSED CUBICLES.

7) MY FAMILY DOCTOR- FROM CWRU AND HEAD OF FAMILY MEDS, TAUGHT AT CWRU ,

NOW AT CCF- EXCELLENT. HAS BEEN A GODSEND AT TRYING EVERYTHING POSSIBLE

AND WE FINALLY JUST SEE MY GASTRO. HE COULDN'T GET ME IN, BUT I KNOW IF

HE KNOW ABOUT MY WEIGHT LOSS HE WOULD OF.

8) I AM DRINKING 3 CANS OF ENSURE A DAY AND WATER AND GATORADE

9)THE NURSE IN THE ER (JOE) GAVE ME THE CONTAINER OF GOLYTLY AND POURED

3/4 OF A CUP AND NEVER CAME BACK. HIS SHIFT CHANGED AND THE NURSE THAT

HE INTRODUCED ME TO AND RIGHT IN FRONT OF ME, EXPLAINED 'GIVE NANCY

....' POUR THE MED IN THE CUP.' I TREMOR INTENTIONALLY AND POSTURAL!

10)I WAS TOLD THE BUTTON THEY GAVE ME WAS A NURSE BUTTON AND THEY PUT IT

ACROSS MY NECK AND WHEN I WOKE UP ON THE GURNEY AND WENT TO PRESS THE

BUTTON IT WAS A TV BUTTON. I DON'T WATCH TV WHEN I AM IN THE ER! IT TOOK

ME A LONG TIME TO GET MY FINGER TO PRESS THE BUTTON.

I HAVE 3 INSURANCE POLICIES AND 2 PRESCRIPTION POLICIES. NO HMO. NO

OUTSTANDING BILLS.PERIOD. NOT THAT THAT SHOULD MATTER, BUT I CAN'T FOR

THE LIFE OF ME FIGURE OUT WHY THE POOR MEDICAL TREATMENT WAS GIVEN. WE

NEVER SUED ANYONE SO THAT IS A VALID REASON.

PROBLEMS.

INTERMITTENT SEVERE PAIN (YELLING, KIDNEY STONE TYPE PAIN.

DOCS THGHT KIDNEY STONE, PANCREAS, APPEND, OR IMPACTION WAY UP OR COMBO.

TONIGHT I TRIED CAMPBELL'S CHICKEN SOUP , DELUTED WITH CANS OF WATER, SO

IT WOULDN'T BE A SHOCK TO MY SYSTEM. ABOUT 1 CUP.

PUREED CHICKEN WITH MAYO LITE. 4 TO ONE RATIO OF SAUCE TO CHICKEN. 1/2

CUP

BIG MISTAKE BECAUSE IT IT STARTING TO HURT AGAIN.DULL CONSTANT PAIN

RIGHT NOW BUT TOLERABLE.

4 CUPS OF HOT WATER- PLAIN

QUESTIONS

1)HOW ARE U GUYS HANDLING THE ENSURE , AND FLUID REGIMEN?

2) ANY SUGGESTIONS OF HOW TO STAY WITH THE DOCS, BUT 'CAN' THE ER??

SORRY I FEEL FOOLISH, BUT I AM IN SHOCK LIKE I SAID AND WE CAN'T BELIEVE

WHAT HAS HAPPENED AT THE ER. LIKE I SAID IT IS THE ER CARE WE ARE

CONCERNED ABOUT. THEY KNOW I HAVEN'T EATEN IN 4 DAYS. NO I.V. IS

INEXCUSABLE. MY HUSBAND KEPT GOING TO THE DESK AND ASKING FOR HELP AND

ALL WE HEARD WAS 'ASSISTANCE IN ROOM 10.' MIND U THEY GAVE NE DUCOLAX

AND NO BEDPAN.

NEVER SAW ANYTHING LIKE THIS. DRINK GOLYTYLY AND NO BOWEL MOVEMENT??

STOOL SOFENERS, MIRALAX 2 TIMES DAILY, ENSURE, WATER, ECT. MAKES NO

SENSE. LIKE I SAID I FEEL DUMB FOR ASKING ON THE INTERNET, BUT WE ARE AT

A LOSS.

MY OUTPATIENT DOCS- I KID U NOT ARE THE GREATEST. BUT THE ER IS THIRD

WORLD CARE.

HILLCREST BY OUR HOME IS GREAT EXCEPT, THEY DOCS WANT BE DOWN AT THE

MAIN BRANCH OF CCF, BECAUSE OF COMPLICATED CASE. THEY EXPECTED WHEN I

GET TAKEN TO THE MAIN BRANCH FROM HILLCREST THAT THE ER WILL HELP ME.

THEY EVEN TALK TO THE DOCTOR IN THE ER AT THE MAIN BRANCH. NO KIDDING.

WE TRY TO HANDLE IT IN THEIR OFFICES FOR THIS NEVER ENDING PROBLEM.

HOWEVER, I AM NOT THE ONLY PATIENT. THIS PAST WEEK, ONE OF MY DOCS

NURSES (NOT SECRETARIES) HAVE BEEN CALLING ME DAILY (!) TO SEE WHAT TO

DO AND SQEEZING ME INTO THE OFFICE NEAR MY HOME. THAT IS JUST ONE

EXAMPLE OF THE GOING THE EXTRA MILE CARE THE DOCS GIVE AND ONE INSTANCE

OF THE ER CARE AT THE MAIN BRANCH OF CCF.

I WILL HAVE BOB LOOK AT THE REPLIES.

THANKS .

NANCY M.

UNEDITED.

[Guest guest]

MY HUSBAND AND I JUST HAD THE WORSE EXPERIENCE AT THE ED AT THE CCF MAIN

BRANCH. THE DOCTORS THAT TREAT ME AT THE CLINIC ARE NOT THE PROBLEMS, IT

WAS THE NURSE IN THE ED MAIN BRANCH THIS PAST THURSDAY NIGHT..

1)SERVE PAIN ABDOMEN. HAVEN'T EATEN SINCE LAST MONDAY.

2)DOWN TO 52 KG. LOST ALMOST 5 LBS. IN 4 DAYS

3 NO IV FLUIDS IN THE ER. WAS THERE FROM APPROX. 11 AM TO 2:30 AM YES AM

4) PUSHED ME INTO THE LOBBY TO WAIT FOR MY HUSBAND TO COME AFTER THE

NURSE DIALED THE PHONE NUMBER AND I SPOKE RIGHT INFRONT OF HER TO MY

HUSBAND TO PICK ME UP AT 2:35AM APPROX.

5) I ASKED IF I COULD PLEASE WIAT UNTIL 7 AM. I UNDERSTAND NO THEY NEED

THE ROOMS FOR EMERGENCIES. WHY COULDN'T THEY LET ME WAIT 1 HOUR FOR MY

HUSBAND TO COME?? WE LIVE ABOUT 45 MINS AWAY FROM THE MAIN BRANCH OF

CCF. NOONE IN THE WAITING ROOM OR HALLWAY OR BY THE DESK.

6)WHEELED ME OUT TO THE WAITING ROOM AND TOLD ME TO LET THEM KNOW IF I

NEEDED ANYTHING. I WAS 2 ROWS BEFORE THE TV, WHICH IS AR FROM THE

ENCLOSED REGISTRATION GLASS ENCLOSED CUBICLES.

7) MY FAMILY DOCTOR- FROM CWRU AND HEAD OF FAMILY MEDS, TAUGHT AT CWRU ,

NOW AT CCF- EXCELLENT. HAS BEEN A GODSEND AT TRYING EVERYTHING POSSIBLE

AND WE FINALLY JUST SEE MY GASTRO. HE COULDN'T GET ME IN, BUT I KNOW IF

HE KNOW ABOUT MY WEIGHT LOSS HE WOULD OF.

8) I AM DRINKING 3 CANS OF ENSURE A DAY AND WATER AND GATORADE

9)THE NURSE IN THE ER (JOE) GAVE ME THE CONTAINER OF GOLYTLY AND POURED

3/4 OF A CUP AND NEVER CAME BACK. HIS SHIFT CHANGED AND THE NURSE THAT

HE INTRODUCED ME TO AND RIGHT IN FRONT OF ME, EXPLAINED 'GIVE NANCY

....' POUR THE MED IN THE CUP.' I TREMOR INTENTIONALLY AND POSTURAL!

10)I WAS TOLD THE BUTTON THEY GAVE ME WAS A NURSE BUTTON AND THEY PUT IT

ACROSS MY NECK AND WHEN I WOKE UP ON THE GURNEY AND WENT TO PRESS THE

BUTTON IT WAS A TV BUTTON. I DON'T WATCH TV WHEN I AM IN THE ER! IT TOOK

ME A LONG TIME TO GET MY FINGER TO PRESS THE BUTTON.

I HAVE 3 INSURANCE POLICIES AND 2 PRESCRIPTION POLICIES. NO HMO. NO

OUTSTANDING BILLS.PERIOD. NOT THAT THAT SHOULD MATTER, BUT I CAN'T FOR

THE LIFE OF ME FIGURE OUT WHY THE POOR MEDICAL TREATMENT WAS GIVEN. WE

NEVER SUED ANYONE SO THAT IS A VALID REASON.

PROBLEMS.

INTERMITTENT SEVERE PAIN (YELLING, KIDNEY STONE TYPE PAIN.

DOCS THGHT KIDNEY STONE, PANCREAS, APPEND, OR IMPACTION WAY UP OR COMBO.

TONIGHT I TRIED CAMPBELL'S CHICKEN SOUP , DELUTED WITH CANS OF WATER, SO

IT WOULDN'T BE A SHOCK TO MY SYSTEM. ABOUT 1 CUP.

PUREED CHICKEN WITH MAYO LITE. 4 TO ONE RATIO OF SAUCE TO CHICKEN. 1/2

CUP

BIG MISTAKE BECAUSE IT IT STARTING TO HURT AGAIN.DULL CONSTANT PAIN

RIGHT NOW BUT TOLERABLE.

4 CUPS OF HOT WATER- PLAIN

QUESTIONS

1)HOW ARE U GUYS HANDLING THE ENSURE , AND FLUID REGIMEN?

2) ANY SUGGESTIONS OF HOW TO STAY WITH THE DOCS, BUT 'CAN' THE ER??

SORRY I FEEL FOOLISH, BUT I AM IN SHOCK LIKE I SAID AND WE CAN'T BELIEVE

WHAT HAS HAPPENED AT THE ER. LIKE I SAID IT IS THE ER CARE WE ARE

CONCERNED ABOUT. THEY KNOW I HAVEN'T EATEN IN 4 DAYS. NO I.V. IS

INEXCUSABLE. MY HUSBAND KEPT GOING TO THE DESK AND ASKING FOR HELP AND

ALL WE HEARD WAS 'ASSISTANCE IN ROOM 10.' MIND U THEY GAVE NE DUCOLAX

AND NO BEDPAN.

NEVER SAW ANYTHING LIKE THIS. DRINK GOLYTYLY AND NO BOWEL MOVEMENT??

STOOL SOFENERS, MIRALAX 2 TIMES DAILY, ENSURE, WATER, ECT. MAKES NO

SENSE. LIKE I SAID I FEEL DUMB FOR ASKING ON THE INTERNET, BUT WE ARE AT

A LOSS.

MY OUTPATIENT DOCS- I KID U NOT ARE THE GREATEST. BUT THE ER IS THIRD

WORLD CARE.

HILLCREST BY OUR HOME IS GREAT EXCEPT, THEY DOCS WANT BE DOWN AT THE

MAIN BRANCH OF CCF, BECAUSE OF COMPLICATED CASE. THEY EXPECTED WHEN I

GET TAKEN TO THE MAIN BRANCH FROM HILLCREST THAT THE ER WILL HELP ME.

THEY EVEN TALK TO THE DOCTOR IN THE ER AT THE MAIN BRANCH. NO KIDDING.

WE TRY TO HANDLE IT IN THEIR OFFICES FOR THIS NEVER ENDING PROBLEM.

HOWEVER, I AM NOT THE ONLY PATIENT. THIS PAST WEEK, ONE OF MY DOCS

NURSES (NOT SECRETARIES) HAVE BEEN CALLING ME DAILY (!) TO SEE WHAT TO

DO AND SQEEZING ME INTO THE OFFICE NEAR MY HOME. THAT IS JUST ONE

EXAMPLE OF THE GOING THE EXTRA MILE CARE THE DOCS GIVE AND ONE INSTANCE

OF THE ER CARE AT THE MAIN BRANCH OF CCF.

I WILL HAVE BOB LOOK AT THE REPLIES.

THANKS .

NANCY M.

UNEDITED.