Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 Hi, I wrote to http://www.gloss.com, which is an online shopping site for the brands Estee Lauder owns (like Stila and, of course, Clinique). I asked if they had samples at the counters, but it sounds like they said the website doesn't distribute samples. I guess they misunderstood what I asked. Anyway, if you happen to buy through their site, they do have a money back guarantee. Below is the my inquiry and their anwser. Take care! Hello Matija: Thank you for your inquiry to Gloss.com. We're sorry, but samples are not available for general distribution. Samples are available periodically as a benefit to Registered Members. If your desire is to " try before you buy " , please know that it is a Gloss.com policy to accept returns or exchanges for any product with which a consumer is not satisfied. Again thank you for visiting Gloss.com. If you should have any additional comments or questions, please feel free to contact us at any time. Thank you, LaFrancyne Gloss.com Tech Original Message Follows: ------------------------ First Name: Matija Message/Comments: Hi, I have rosacea along with extremely sensitive skin. I wanted to try a sample of your Sheer City Block spf 15 product as I heard it is great for those of us with problem skin. Anyway, the saleswoman at the counter told me that Clinique does not offer samples of their products any longer. Is this true? I would really like to try this product, but have to be careful due to my sensitive skin. Do you offer sample sizes for sale? Thank you very much! Favorite Brands: - clinique Country: US Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 10, 2002 Report Share Posted July 10, 2002 Hi, I wrote to http://www.gloss.com, which is an online shopping site for the brands Estee Lauder owns (like Stila and, of course, Clinique). I asked if they had samples at the counters, but it sounds like they said the website doesn't distribute samples. I guess they misunderstood what I asked. Anyway, if you happen to buy through their site, they do have a money back guarantee. Below is the my inquiry and their anwser. Take care! Hello Matija: Thank you for your inquiry to Gloss.com. We're sorry, but samples are not available for general distribution. Samples are available periodically as a benefit to Registered Members. If your desire is to " try before you buy " , please know that it is a Gloss.com policy to accept returns or exchanges for any product with which a consumer is not satisfied. Again thank you for visiting Gloss.com. If you should have any additional comments or questions, please feel free to contact us at any time. Thank you, LaFrancyne Gloss.com Tech Original Message Follows: ------------------------ First Name: Matija Message/Comments: Hi, I have rosacea along with extremely sensitive skin. I wanted to try a sample of your Sheer City Block spf 15 product as I heard it is great for those of us with problem skin. Anyway, the saleswoman at the counter told me that Clinique does not offer samples of their products any longer. Is this true? I would really like to try this product, but have to be careful due to my sensitive skin. Do you offer sample sizes for sale? Thank you very much! Favorite Brands: - clinique Country: US Quote Link to comment Share on other sites More sharing options...
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