Guest guest Posted March 2, 2004 Report Share Posted March 2, 2004 Alice, I spoke with my step-daughter who works at Cigna and she hasn't heard a thing about them not covering it ALL. She did say, that most insurances show it as an exclusion, but it also depends on your POLICY. She works in the claims department for HMO's and POS's. She said that even though it shows on your insurance as an exclusion, your PCP should refer you to a specialist or surgeon and request a letter of medical necessity. Your surgeon should work with you on this. She also said that you may have reached someone at Cigna that didn't or doesn't take the time to do any research on your particular policy. The main office of Cigna is located here in Sherman, Texas where I live. I hope this helps you a little bit. Don't give up, maybe you should try again. Vickie--pre-op 5'01 " 214.8 BMI--41 awaiting insurance approval Heavenly Scents Candle Company Vickie 523 Dickson Circle Sherman, Texas 75090 website: www.heavenlyscentstx.us e-mail: rasmith@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 2, 2004 Report Share Posted March 2, 2004 Alice, I spoke with my step-daughter who works at Cigna and she hasn't heard a thing about them not covering it ALL. She did say, that most insurances show it as an exclusion, but it also depends on your POLICY. She works in the claims department for HMO's and POS's. She said that even though it shows on your insurance as an exclusion, your PCP should refer you to a specialist or surgeon and request a letter of medical necessity. Your surgeon should work with you on this. She also said that you may have reached someone at Cigna that didn't or doesn't take the time to do any research on your particular policy. The main office of Cigna is located here in Sherman, Texas where I live. I hope this helps you a little bit. Don't give up, maybe you should try again. Vickie--pre-op 5'01 " 214.8 BMI--41 awaiting insurance approval Heavenly Scents Candle Company Vickie 523 Dickson Circle Sherman, Texas 75090 website: www.heavenlyscentstx.us e-mail: rasmith@... Quote Link to comment Share on other sites More sharing options...
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