Guest guest Posted March 15, 2003 Report Share Posted March 15, 2003 Dear brave souls: Just some serious form letters I am suggesting, with a little humor mixed n. The form itself and the Release at the end are usable and the release is the standard one we use in our offices. You can fill in whereever you need your own ideas and dessriptins. My only caveat is don't make the letter over one page in legth. sate the worst of what was said, state what you want, put in your phone number, and then send it--or let it be a catharsis without sending it. Or send it later after you thought it over. My grandmother said you will ahve to eat crow if you send things out, or make phone calls, or talk while you are angry. Boy, is that the truth. I have had times of picking crow feathers out for days. Geesh. These form letters are to try to avoid having a mouth full of feathers (grni) love, ceep G-MOM LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT. Dear Doctor Dooflingus Hi, I am your patient Miss/Mr So and So. Thank you for caring for my health and that of my family’s over all these years. In times of increasing pressures from insurance companies, ever more patients and managing of employees, its great that you still take care of and help so many people. I honestly don’t know how you do it. For those reasons, I regret to bring a small item to your attention, for I know you are so very stretched for time as it is-- but we have enjoyed a long relationship with you and would hate to have anything interfere with it. Miss Poppydookie who works for you, perhaps could use just a little more training about speaking to patients courteously and without impatience, scorn or contentiousness. On Friday May 11, 2098, I was ill/ needing inf/, needing x,y, z/ and instead of giving me the information, Miss Poppydookie barked/ snarled/ grumped/snapped in an offhand manner, “I’ll get that to you Missy/ Bud when my beard grows into the ground, when I get around to it, maybe someday, perhaps three days after hell freezes over, and in the meantime, Scram!†Now Dr. Dooflingus, I know everyone has bad days once in a while, but in my line of work, with my employees (colleagues, manangees, peers) I insist that everyone always remain polite to the public and deal with whatever personal feelings we might have—privately and elsewhere. Again, perhaps it was a bad day (week) (year) (lifetime) for Miss Poppydookie, but I wanted to make certain that she gets the support she needs, and that my and my families relationship with you continues as it has always been—great. Oh, by the way, that new plant/ shade of wallpaper/chairs without arms/ in the waiting room are really nice. Sincerely Miss/Mr. So and so Address Day phone. FOLLOW-UP LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT. Dear Doctor Dooflingus Thank you SO much for taking the time to respond to my and my family’s concern about Miss Poppydookie. Thank you for supporting her to do better, and I must tell you that she was perfectly polite when I came in for my body transplant last week. Again, my family joins me in reaffirming what a great guy you are, and how much you care about your patients and how well your office is running— and how well Miss Poppydookie is doing. Thank you again, Miss/ Mr So and so FOLLOW-UP LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT-- BUT DR. FAILED TO TAKE STEPS. Dear Doctor Dooflingus I am sorry you did not respond regarding my and my family’s complaint about your new wife Mrs. Dooflingus nee Poppydookie. I feel now, after several attempts to straighten this matter out, that is not going to be accomplished. Therefore, I regret to say that we will be moving on to a different physicians’ group. Please prepare a copy of all records, reports, surgical and otherwise, and other data held by your office for myself and all my family members. Our release forms are signed and dated and enclosed. If there is a fee for this, please let us know by Friday the 13th of this week, as we have members of our family in need of health care, and the new doctor we choose will need our records promptly. As we are interviewing several doctors with the intent of making a life-long commitment of our insurance resources, please send the records to me/us directly. Thank you again, Sincerely, Miss/Mr. so and so RELEASE FORM I, Miss/Mr. So and So, give permission to Dr. Dooflingus, to release all surgical, medical, insurance, progress notes, and all other of my records held by Dr. Dooflingus office, to myself, Miss/Mr So and so, (or other Doctor), at the following address---------------------------. Thank you Signature Witness Notary if required. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 15, 2003 Report Share Posted March 15, 2003 Dear brave souls: Just some serious form letters I am suggesting, with a little humor mixed n. The form itself and the Release at the end are usable and the release is the standard one we use in our offices. You can fill in whereever you need your own ideas and dessriptins. My only caveat is don't make the letter over one page in legth. sate the worst of what was said, state what you want, put in your phone number, and then send it--or let it be a catharsis without sending it. Or send it later after you thought it over. My grandmother said you will ahve to eat crow if you send things out, or make phone calls, or talk while you are angry. Boy, is that the truth. I have had times of picking crow feathers out for days. Geesh. These form letters are to try to avoid having a mouth full of feathers (grni) love, ceep G-MOM LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT. Dear Doctor Dooflingus Hi, I am your patient Miss/Mr So and So. Thank you for caring for my health and that of my family’s over all these years. In times of increasing pressures from insurance companies, ever more patients and managing of employees, its great that you still take care of and help so many people. I honestly don’t know how you do it. For those reasons, I regret to bring a small item to your attention, for I know you are so very stretched for time as it is-- but we have enjoyed a long relationship with you and would hate to have anything interfere with it. Miss Poppydookie who works for you, perhaps could use just a little more training about speaking to patients courteously and without impatience, scorn or contentiousness. On Friday May 11, 2098, I was ill/ needing inf/, needing x,y, z/ and instead of giving me the information, Miss Poppydookie barked/ snarled/ grumped/snapped in an offhand manner, “I’ll get that to you Missy/ Bud when my beard grows into the ground, when I get around to it, maybe someday, perhaps three days after hell freezes over, and in the meantime, Scram!†Now Dr. Dooflingus, I know everyone has bad days once in a while, but in my line of work, with my employees (colleagues, manangees, peers) I insist that everyone always remain polite to the public and deal with whatever personal feelings we might have—privately and elsewhere. Again, perhaps it was a bad day (week) (year) (lifetime) for Miss Poppydookie, but I wanted to make certain that she gets the support she needs, and that my and my families relationship with you continues as it has always been—great. Oh, by the way, that new plant/ shade of wallpaper/chairs without arms/ in the waiting room are really nice. Sincerely Miss/Mr. So and so Address Day phone. FOLLOW-UP LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT. Dear Doctor Dooflingus Thank you SO much for taking the time to respond to my and my family’s concern about Miss Poppydookie. Thank you for supporting her to do better, and I must tell you that she was perfectly polite when I came in for my body transplant last week. Again, my family joins me in reaffirming what a great guy you are, and how much you care about your patients and how well your office is running— and how well Miss Poppydookie is doing. Thank you again, Miss/ Mr So and so FOLLOW-UP LETTER TO A DOCTOR RE OFFICE STAFF PERSON IN NEED OF IMPROVEMENT-- BUT DR. FAILED TO TAKE STEPS. Dear Doctor Dooflingus I am sorry you did not respond regarding my and my family’s complaint about your new wife Mrs. Dooflingus nee Poppydookie. I feel now, after several attempts to straighten this matter out, that is not going to be accomplished. Therefore, I regret to say that we will be moving on to a different physicians’ group. Please prepare a copy of all records, reports, surgical and otherwise, and other data held by your office for myself and all my family members. Our release forms are signed and dated and enclosed. If there is a fee for this, please let us know by Friday the 13th of this week, as we have members of our family in need of health care, and the new doctor we choose will need our records promptly. As we are interviewing several doctors with the intent of making a life-long commitment of our insurance resources, please send the records to me/us directly. Thank you again, Sincerely, Miss/Mr. so and so RELEASE FORM I, Miss/Mr. So and So, give permission to Dr. Dooflingus, to release all surgical, medical, insurance, progress notes, and all other of my records held by Dr. Dooflingus office, to myself, Miss/Mr So and so, (or other Doctor), at the following address---------------------------. Thank you Signature Witness Notary if required. Quote Link to comment Share on other sites More sharing options...
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