SkinFix - Clarification of Refund Policy

[Guest guest]

I have noted there appears to be some confusion in the group about

my refund policy.

Allow me to clarify this:

For either SkinFix or Virasoothe there is a full money back

guarantee of one year. This covers the purchase price, and the

Airmail shipping at time of purchase. If customers want faster

delivery via Courier, then that is not refundable.

I request on my site that the unwanted product be returned to me in

order to recieve a refund. This is to prevent abuse of the

Guarantee. In reality, if a Customer emails me and indicates they

are not happy - I refund on the basis of that without the necessity

of returning the Product. I don't get a lot of refund requests, but

when I do they are processed same day.

Hope this clarifies things

Kind Regards

Lynda

[Guest guest]

I have noted there appears to be some confusion in the group about

my refund policy.

Allow me to clarify this:

For either SkinFix or Virasoothe there is a full money back

guarantee of one year. This covers the purchase price, and the

Airmail shipping at time of purchase. If customers want faster

delivery via Courier, then that is not refundable.

I request on my site that the unwanted product be returned to me in

order to recieve a refund. This is to prevent abuse of the

Guarantee. In reality, if a Customer emails me and indicates they

are not happy - I refund on the basis of that without the necessity

of returning the Product. I don't get a lot of refund requests, but

when I do they are processed same day.

Hope this clarifies things

Kind Regards

Lynda