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Publication Name: THE GAZETTE

Publication Date: 04/28/2004 Headline: Family finds unexpected

friends in Coralville

Byline: Dave Rasdal Section: B Page: 1

Family finds unexpected friends in Coralville

Dave Rasdal

CORALVILLE … You find yourself half a continent away in a strange

town, surrounded by strangers, hoping that your 3-year-old daughter's

surgery will go fine and that someday she will be able to walk like

other children.

Weary from travel, you stroll into a restaurant, unaware that it will

enhance your outlook on life.

March 27 was that day for Kim Areias, 34, and her daughter, Amy,

of Safety Harbor, Fla. They entered the Olive Garden Restaurant near

the Coral Ridge Mall in Coralville for lunch while waiting for their

room to be prepared at the adjacent Holiday Inn Express. They were

joined by Kim's mother, Patti, and her husband, DeWitte.

As these strangers from far away were seated in the restaurant,

thoughts turned to Amy. Born with clubfoot, she had begun treatment

at 9 days old. When her parents, Kim and Joe, weren't happy with

results in Florida, they found Dr. Ignacio Ponseti, a world-renowned

clubfoot expert at University Hospitals in Iowa City.

Therapy alone hadn't worked. So Amy faced a month of surgeries to

place each leg in a full cast, from upper thigh to big toe, to

continue the process of turning her feet around so she could walk.

" It was kind of sad being away, " Kim said by phone from

Florida. " We have a big family here. "

As the restaurant staff took food orders, Kim casually mentioned

they'd be seeing them a lot in the next month as Amy had surgery.

Before Kim knew it, Tami Pierson, the restaurant's general

manager, was promising to take care of them. Kim smiled and thanked

her.

" We thought it was nice, " Kim said, " but in the back of my mind, I

knew they were just being nice. People say things like that all the

time

and don't follow through. "

But this was a promise Tami would keep. A seven-year veteran of

the Olive Garden in Omaha, Neb., Des Moines and Coralville, she knew

the meaning of " 100 percent service. " She had completed a 13-week

training program that included time in Italy. Since opening two years

ago, the Coralville restaurant has often reached out to others.

Soon the Areias family was being spoiled by Tami; certified

trainer Jean Haberl of West

Branch; server , a University of Iowa law student from

Dubuque; culinary manager Bisby of Cedar Rapids and others.

The family received gift certificates, tickets to local events and

food delivered to the motel room.

It was all because of Amy.

" Oh, my gosh, " Tami said. " This little girl has a personality. She

is polite, she is outgoing, she is happy. She just radiates

personality to everyone. "

On Easter, Amy's fourth birthday, the staff threw her a party with

cake, balloons and presents. It had to be her best birthday yet. Her

mother was overwhelmed.

" What they gave her, it was just wonderful, " Kim said. " I don't

even have the words. "

Kim had never experienced anything like this. After returning to

Florida last week, her friends were astounded at the generosity shown

by strangers in Iowa.

Certainly Kim and Amy are eager to return in June when Amy's full

leg casts are replaced by smaller ones. But they'll be just as

excited to see the restaurant crew again.

" It was like we had somewhere to go where we had friends, " Kim

said. " When we went to the Olive Garden, it was like going to a

friend's house for dinner. "

Shelle Havelick

Gazette Circulation

ext 8820

shelle.havelick@...

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Guest guest

Publication Name: THE GAZETTE

Publication Date: 04/28/2004 Headline: Family finds unexpected

friends in Coralville

Byline: Dave Rasdal Section: B Page: 1

Family finds unexpected friends in Coralville

Dave Rasdal

CORALVILLE … You find yourself half a continent away in a strange

town, surrounded by strangers, hoping that your 3-year-old daughter's

surgery will go fine and that someday she will be able to walk like

other children.

Weary from travel, you stroll into a restaurant, unaware that it will

enhance your outlook on life.

March 27 was that day for Kim Areias, 34, and her daughter, Amy,

of Safety Harbor, Fla. They entered the Olive Garden Restaurant near

the Coral Ridge Mall in Coralville for lunch while waiting for their

room to be prepared at the adjacent Holiday Inn Express. They were

joined by Kim's mother, Patti, and her husband, DeWitte.

As these strangers from far away were seated in the restaurant,

thoughts turned to Amy. Born with clubfoot, she had begun treatment

at 9 days old. When her parents, Kim and Joe, weren't happy with

results in Florida, they found Dr. Ignacio Ponseti, a world-renowned

clubfoot expert at University Hospitals in Iowa City.

Therapy alone hadn't worked. So Amy faced a month of surgeries to

place each leg in a full cast, from upper thigh to big toe, to

continue the process of turning her feet around so she could walk.

" It was kind of sad being away, " Kim said by phone from

Florida. " We have a big family here. "

As the restaurant staff took food orders, Kim casually mentioned

they'd be seeing them a lot in the next month as Amy had surgery.

Before Kim knew it, Tami Pierson, the restaurant's general

manager, was promising to take care of them. Kim smiled and thanked

her.

" We thought it was nice, " Kim said, " but in the back of my mind, I

knew they were just being nice. People say things like that all the

time

and don't follow through. "

But this was a promise Tami would keep. A seven-year veteran of

the Olive Garden in Omaha, Neb., Des Moines and Coralville, she knew

the meaning of " 100 percent service. " She had completed a 13-week

training program that included time in Italy. Since opening two years

ago, the Coralville restaurant has often reached out to others.

Soon the Areias family was being spoiled by Tami; certified

trainer Jean Haberl of West

Branch; server , a University of Iowa law student from

Dubuque; culinary manager Bisby of Cedar Rapids and others.

The family received gift certificates, tickets to local events and

food delivered to the motel room.

It was all because of Amy.

" Oh, my gosh, " Tami said. " This little girl has a personality. She

is polite, she is outgoing, she is happy. She just radiates

personality to everyone. "

On Easter, Amy's fourth birthday, the staff threw her a party with

cake, balloons and presents. It had to be her best birthday yet. Her

mother was overwhelmed.

" What they gave her, it was just wonderful, " Kim said. " I don't

even have the words. "

Kim had never experienced anything like this. After returning to

Florida last week, her friends were astounded at the generosity shown

by strangers in Iowa.

Certainly Kim and Amy are eager to return in June when Amy's full

leg casts are replaced by smaller ones. But they'll be just as

excited to see the restaurant crew again.

" It was like we had somewhere to go where we had friends, " Kim

said. " When we went to the Olive Garden, it was like going to a

friend's house for dinner. "

Shelle Havelick

Gazette Circulation

ext 8820

shelle.havelick@...

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