Copy of my Senator's letter

February 23, 2008

Attention: Board of Trustees

Pennsylvania Employees Benefits Trust Fund

150 South 43rd Street

burg, PA 17111

Dear Board of Trustees:

I was recently contacted by one of my constituents, Rose Judith

Basso, regarding a concern she is having with her new prescription

drug provider Medco Health Solutions. She contacted my office

because she is having difficulty with the current way her

prescription drugs are dispensed.

Before Ms. Basso's provider was switched in January , she was

able to receive her prescriptions which came with senior-friendly

caps. Because of physical problems, both she and her husband have

difficulty opening child-proof caps that come with standard

prescriptions. Since her coverage was switched to Medco, she has not

been able to receive senior-friendly caps and has had much difficulty

getting her medication out of the standard medicine bottles.

Could the appropriate individuals please look into the situation

and see if there is anything that can be done to assist Ms. Basso in

receiving senior-friendly caps for her prescriptions? If you have any

questions, you can contact my consitituent directly at (717) XXX-

XXXX. Thank you for your consideration of my request.

Sincerely,

E. Piccola

JEP/jlt

cc: Steve Crawford

Now hows that for a letter, I thought it might be a good example of a

letter with modifications for others to use.

While working for the Medical Director of the Welfare Department I

would receive letters to respond to.

Because so many people are one way another receiving government

appropriations this kind of letter is very effective. The cc: Steve

Crawford means that Steve has been assigned follow up and will be

frequently calling me to see if there continues to be any problems.

By the way Jeff's wife has had MS for many years.

Judy in PA

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