Guest guest Posted October 3, 2004 Report Share Posted October 3, 2004 Hi Guys, Just wondering if anyone with a child on enteral feeds via a zevex enteralite pump has had or is having problems with it working. I think I must have gone through 12 - 15 of these pumps in just over a 2 yr period. The company that supplies us with the pump(s) is trying to phase them out as they are forever not working right. Before I get on the phone to Zevex directly, I'm wondering if the biomed dept at our supply company is not servicing them right vs. it being a poor product. Does anyone have any input? Does anyone know the cost of the pump if bought brand new?? Thanks, (Mom to Ethan 5, 55 pounds and 50 inches and Jillian 2 (RSS), 22 pounds and 32 inches - on GH, periactin, prilosec and a whole bunch of respiratory meds) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2004 Report Share Posted October 3, 2004 , I have had a Kangaroo Pet Pump for 10 years and have only had to exchange it twice, but it never completely stopped working. I had exchanged it right before the convention, because tha battery wasn't charging & I had a hard time getting a new one before we left for our trip. The one they finally delivered to me looked like it had been dropeed as it had several hairline cracks on it. Sure enough, at the convention, the chamber portion cracked completely off, and I panicked not having another pump with me. I went & spoke to the Zevex people (how convenient that this happened when I was at aconvention with feeding pump suppliers). They sent me the Zevex Enteralite overnight & showed me how to use it. I liked this pump much better than the Kangaroo Pet one that I had for years. It is smaller, weighs less, primes the pump automatically, and has a wider range to set feeding rates/ volumes. I tried to get this one instead of the Kangaroo Pet when I came home, but was unable to. This pump cost 2-3 times as much as a Kangaroo Pet. I think it was around $1700 brand new. Feeding bags cost about the same as Kangaroo bags though. Sorry to hear you are having a lot of problems with it. I didn't have any problems with mine, but I only had it for 30 days. The Kangaroo Pet pump has been pretty reliable over the years for me. My biggest complaint is that it is not always accurate in the time it should take to deliver a dose. Kim C. Support , " nightnuse4babies " <nightnuse4babies@y...> wrote: > > Hi Guys, > Just wondering if anyone with a child on enteral feeds via a zevex > enteralite pump has had or is having problems with it working. I > think I must have gone through 12 - 15 of these pumps in just over a > 2 yr period. The company that supplies us with the pump(s) is trying > to phase them out as they are forever not working right. Before I get > on the phone to Zevex directly, I'm wondering if the biomed dept at > our supply company is not servicing them right vs. it being a poor > product. Does anyone have any input? > Does anyone know the cost of the pump if bought brand new?? > Thanks, > (Mom to Ethan 5, 55 pounds and 50 inches and Jillian 2 > (RSS), 22 pounds and 32 inches - on GH, periactin, prilosec and a > whole bunch of respiratory meds) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2004 Report Share Posted October 3, 2004 Hi , is also using the Zevex pump, and from what I hear, I wouldn't want to use anything else. has gone through some pumps, but our homecare company switches them out every so often to service them, and they give us a different pump. Just recently he got a brand new pump, and I have been having a little trouble with the " No Flow In " alarm, but it just needs to be cleaned when it keeps doing this. Have you ever cleaned your pump? I was told to use a Q-tip and get it just damp, put a little tiny bit of soap on it, and clean around where the tubing runs, and around the black wheel. Let it air dry for a few minutes, and start it back up. Usually works like a charm, unless it is something internal, which is rarely the case. It sounds like you are having a lot more trouble than I have had these past 2 years and 4 months. Does your company switch them out for maintenance? Also, your insurance is paying for the pump rental, right? How long has Jillie been on the pump? Depending on how long, at least 12 months, your insurance company should have already paid for the pump. Ours has been paid for, but I have noticed that the home care company was still trying to bill insurance. Luckily it was caught and I got it straightened out. Anyway, check into cleaning it and find out if your insurance has paid up on the pump. Whether you need a new one or not, they should switch you pumps if you are having trouble. Hopefully something in this message has helped you! LOL. ) Jodi R. > > Hi Guys, > Just wondering if anyone with a child on enteral feeds via a zevex > enteralite pump has had or is having problems with it working. I > think I must have gone through 12 - 15 of these pumps in just over a > 2 yr period. The company that supplies us with the pump(s) is trying > to phase them out as they are forever not working right. Before I get > on the phone to Zevex directly, I'm wondering if the biomed dept at > our supply company is not servicing them right vs. it being a poor > product. Does anyone have any input? > Does anyone know the cost of the pump if bought brand new?? > Thanks, > (Mom to Ethan 5, 55 pounds and 50 inches and Jillian 2 > (RSS), 22 pounds and 32 inches - on GH, periactin, prilosec and a > whole bunch of respiratory meds) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2004 Report Share Posted October 3, 2004 -- Hi , Mollie too has been using the zevex pump for a year now. We had had the kangaroo before that. I really like the zevex. I must admit the first pump that we had until August was much more reliable. I had virtually no problems at all. The pump was swithced for scheduled maintainence. The pump that I have now does not function properly. It is not always consistent delivering interval feeds, nor does it shut off on its own without beeping. A feature I was looking forward to having. No flow in has also been a problem, but we too have been able to get through that with a little gentle cleaning. I must say the the zevex bags are much more reliable than the Kangaroo bags. We use Apria Healthcare for her supplies, they have not been easy to work with at all. I will be intersted to hear who you are using. I wish there was another option. Good lUck. Don't give up. I do think overall it is a much better pump than the kangaroo. But it is hard to find people in this area that have any expertise at all. Debbie (mom to Mollie 33 months 22# 33 inches. Prilosec, Reglan Gtube, Nutropin) - In RSS-Support , " nightnuse4babies " <nightnuse4babies@y...> wrote: > > Hi Guys, > Just wondering if anyone with a child on enteral feeds via a zevex > enteralite pump has had or is having problems with it working. I > think I must have gone through 12 - 15 of these pumps in just over a > 2 yr period. The company that supplies us with the pump(s) is trying > to phase them out as they are forever not working right. Before I get > on the phone to Zevex directly, I'm wondering if the biomed dept at > our supply company is not servicing them right vs. it being a poor > product. Does anyone have any input? > Does anyone know the cost of the pump if bought brand new?? > Thanks, > (Mom to Ethan 5, 55 pounds and 50 inches and Jillian 2 > (RSS), 22 pounds and 32 inches - on GH, periactin, prilosec and a > whole bunch of respiratory meds) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2004 Report Share Posted October 3, 2004 - We also have child with RSS - 34 months 22# 5oz on a Zevex Enteralite pump. We had no problems with the first one, then it was changed out for maint. We cleaned it cont., but to no avail. My husband & brother-in-law figured out to add increased pressure onto the tubing by taping the top lid (the indentations on the inside) where the connections are to hold the tubing down tighter. How often is Jillian on the pump? Jake is on it about 18 hours per day. We purchased one of the small backpacks from LLBean for about $15 - put a children's arm swimmy in the bottom to bring the height up and he goes all day toting it around. The pack is the perfect size and it is durable. The best part is if it breaks down LLBean guarantees it's products. Aileen in CT with Kaelin 7, Sam 6, Addie 4, Jake 34 months RSS, Ria 33 months On Sun, 03 Oct 2004 10:38:48 -0000 " nightnuse4babies " writes: Hi Guys, Just wondering if anyone with a child on enteral feeds via a zevex enteralite pump has had or is having problems with it working. I think I must have gone through 12 - 15 of these pumps in just over a 2 yr period. The company that supplies us with the pump(s) is trying to phase them out as they are forever not working right. Before I get on the phone to Zevex directly, I'm wondering if the biomed dept at our supply company is not servicing them right vs. it being a poor product. Does anyone have any input? Does anyone know the cost of the pump if bought brand new?? Thanks, (Mom to Ethan 5, 55 pounds and 50 inches and Jillian 2 (RSS), 22 pounds and 32 inches - on GH, periactin, prilosec and a whole bunch of respiratory meds) Quote Link to comment Share on other sites More sharing options...
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