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Handling Netiquette Violators

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I am aware of the recent problems with the PAI Netiquette violation in

regard to using kind, considerate language, treating others with dignity and

respect, and promoting a supportive,

nonjudgmental milieu. I am also aware that many members have received these

posts directly to their email addresses. These are all also violation of the

Yahoo Terms of Agreement, and therefore they have been contacted to assist in

this matter. Please send me an email directly if you receive any further

emails, even if they are just a 'cc' of a post. Please do not respond on the

board, this only stirs him up.

I do want to commend you for handling the situation in a mature and

professional manner. It is difficult to not retaliate in a similar manner when

approached with aggression and anger. For the most part, the posts were focused

on

diffusing the situation and not responding to the content of the emails. I

appreciate that. It is important to remember that when the issue of assuming we

are alcoholics is allowed to 'push our buttons', our response becomes

generated by our ego, defensively with, " [How dare you say I am an alcoholic],

I

never drank or my disease is caused by.. " By doing this the instigator won,

they want to see you get upset; simply ignore them. For the alcoholic, it was

shared that they heard, " You are okay, but I don't want to be known as one. " I

think the bottom line is that we don't want to be treated with indignant

disrespect. It is unfortunate that the medical community treats alcoholics and

drug addicts this way; we should not.

The other thing that happens when you allow yourself to become upset is that

you are more likely to violate the Netiquette yourself, such as YELLING!

which is posting words in capital letters. Though it may be done to emphasize a

point, it is actually considered rude posting behavior.

As per PAI Netiquette, the posts in question and any that included them as a

carried over posts, have been deleted from the board.

Thanks for your help. I am sorry that this has been allowed to happen.

Karyn E. , RN,

Exec. Director PAI / 1-

Many People, Many Faces, One Voice

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Thanks Karyn,

You are so wonderful!

Angie in SC

" The happiest of people don't necessarily have the

best of everything; they just make the best of everything that comes along

their way. "

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