Re: Online Grocery Shopping

[Guest guest]

I use Tesco's quite regularly and have never had any problems with

deliveries or missing items. Occasionally get substitutes - usually

because they haven't got the right pack size so they put in 2 small

packs instead of 1 large.

Find it really useful for bulky stuff like you say - drinks, tins,

toilet rolls etc!

> Does anyone use this and, if so, which is the best?

>

> I've used both Sainsburys and Tesco in the past but all my

experience is

> over a year out of date now so I'd be interested to hear what people

> think of the current services.

>

[Guest guest]

> Does anyone use this and, if so, which is the best?

>

> I've used both Sainsburys and Tesco in the past but all my

experience is

> over a year out of date now so I'd be interested to hear what people

> think of the current services.

>

> Seems like all the other local stores too e.g. Co-op and Asda are

also

> offering online services.

>

> --

> Sue

I've only ever used tesco online twice, both were much less than

satisfactory. On the first occasion I thought I was being *really

cool* to order groceries when I was still in Israel and time them for

delivery just before we got home (mum's carer would be home). It

didn't work; the store had run out of drivers or vans, I can't

remember which, so the only means of delivery was the checkout men and

women taking the goods in their own cars! My goods, well, about half

of what I wanted, were delivered several hours or even a day, after I

got home; it would have been much quicker to have nipped out to my

local store myself, it's only 2 mns away!

On the second occasion I wanted a lot of bulky goods like tissues, and

drinks, and was tired, so I thought I'd give the online store another

try. Trouble is, when I order, the store nearest to me is the one

used, which is Brent Cross, famous for being very badly stocked in

things like tissues! So again I didn't get half my order. All in all

a waste of time. I go shopping personally now.

Ruthie

[Guest guest]

>On the second occasion I wanted a lot of bulky goods like tissues, and

>drinks, and was tired, so I thought I'd give the online store another

>try.

Thanks Ruthie.

For me it is the bulk stuff I want to get. I like to wander (well brisk

walk!) down to the shops most days and get meat and veg etc but I can't

carry back beer, wine, laundry powder/tablets, loo rolls, kitchen rolls

etc which I would much rather have delivered once a month or so.

Or maybe I should buy myself a little shopping trolley :-))

--

Sue

[Guest guest]

> >On the second occasion I wanted a lot of bulky goods like tissues,

and

> >drinks, and was tired, so I thought I'd give the online store

another

> >try.

>

> Thanks Ruthie.

>

> For me it is the bulk stuff I want to get. I like to wander (well

brisk

> walk!) down to the shops most days and get meat and veg etc but I

can't

> carry back beer, wine, laundry powder/tablets, loo rolls, kitchen

rolls

> etc which I would much rather have delivered once a month or so.

>

> Or maybe I should buy myself a little shopping trolley :-))

>

well, if your local Tesco or whatever is well stocked then there

should be no problem..I always thought when you ordered online they

took the goods from the warehouse, but they just go round the store

and take them off the shelves!! so if the shelves are badly stocked,

you wont get what you ask. My tip..if you DO order online, always put

an alternative, so at least you ge SOMETHING rather than just sticking

to what you really want, in which case there's a risk you wont get

anything.

Ruthie

> Sue

[Guest guest]

> > >On the second occasion I wanted a lot of bulky goods like

tissues,

> and

> > >drinks, and was tired, so I thought I'd give the online store

> another

> > >try. >>>>>>>>>

I use Tescos once a month for my bulky shopping, soap powder, soft

drinks, dishwasher stuff and usually order about £150 of stuff at one

go. I have had wonderful service from them, apart from once where a

bag went astray and they did sort that our after a couple of phone

calls. It is rare that I don't get what I want but ocassionally they

run out ie last time I wanted vegetable curries (my favourite) and

they were on offer I wanted 6 but they only delivered 2. The

deliver service is great, once it arrived early the man offered to

come back later if it was not convenient, and Saturday I opted for

deliver between 12 and 2pm and it arrived at 12 on the dot.

I think Tescos are the only supermarket to deliver in this area. I

think C must use the same one as me with deliveries coming from

the York Tadcaster store.

Trisha

SAHM to 3 boys

[Guest guest]

In a message dated 28/08/01 19:20:36 GMT Daylight Time,

nct-coffee writes:

> Does anyone use this and, if so, which is the best?

>

> I've used both Sainsburys and Tesco in the past but all my experience is

> over a year out of date now so I'd be interested to hear what people

> think of the current services.

>

>

I used Tescos for the first time recently and they were excellent. The 2 or 3

things that were out of stock were replaced with something similar and were

pointed out to me by the delivery man in case I wasn't happy with them. They

arrived on time with an itemised list. I especially like the way the website

stores your shopping order so you do not have to put it all back in every

time. Handy if you want to order big stuff regularly.

Donna

Mum to (17)

Kimberley(16), Kayleigh(14),

(11), Kara (4) [homebirth at last]

[Guest guest]

Tesco for me, too. Tend to do it about once every 2 months and stock

up all the bulky/heavies. The drivers are very helpful and carry

it through to the kitchen if I ask.

Each delivery there has been a small problem (delivered pizza base,

but no sauce, type thing) and last time a bag containing cucumber,

celery and 4 lemons didn't arrive. When I collected it, they'd " run

out " of individual lemons and I got a bag of 7 or 8 instead. All a

bit annoying, but nothing to put me off the convenience.

And always prompt (usually 10 mins before delivery slot, but always

offer to wait until allotted time, except the last time when they rang

first nearly 2 hrs early to ask if it was convenient to come round in

5 mins)

Then only thing that is a bit of a pain is that we live between 2

Tesco stores. Ordinarily I shop in the one 6 miles away (much bigger

store) but the home delivery comes from the other one 9 miles away -

so they don't necessarily sell all the things I usually buy.

Haven't tried the others although we have Sainsbury and Iceland around

here too, but then I don't shop in either of those as a rule.

Todman

Treasurer, Stansted Branch (R5)

Mum to , 3½

> I use Tesco's quite regularly and have never had any problems with

[Guest guest]

A friend of mine who had a son of 18m when her twin girls were born

regularly did a Tesco on-line shop. Her real bug bear was that they

never supplied anywhere near the number of tins of formula milk she

asked for.

She had to arrange for her DH her pick up the extra tins some other

time, which was a bit of a pain.

When she rang to complain, she was told that if they gave her all the

tins she wanted, there'd be none on the shelf for other customers.

This seemed complete codswallop as had she been able to shop herself,

they wouldn't have stopped her putting all the tins on the shelf into

her trolley, would they?

Todman

Treasurer, Stansted Branch (R5)

Mum to , 3½

> well, if your local Tesco or whatever is well stocked then there

> should be no problem..I always thought when you ordered online they

> took the goods from the warehouse, but they just go round the store

> and take them off the shelves!! so if the shelves are badly stocked,

> you wont get what you ask.

[Guest guest]

Sue, I use Tesco on a weekly basis and they are excellent. OK there have

been a couple of mistakes but they always put it right, sometimes sending

the driver back the same day. I booked a delivery for yesterday (bank

holiday) between 1 and 3, went out and made sure I was back by 1pm. The

poor Tesco man was there and had been for an hour! It was his last delivery

so he couldn't go off and do anything else. At least all the stuff stayed

chilled/frozen in the back of the van.

I'd highly recommend them, but am aware they are different in all areas. My

mum uses Sainsburys and finds them very good. They forgot to charge her

once, so she phoned them up as she didn't want to suddenly have this bill

come in a lot later, so they said as she'd been so honest in phoning them,

she could have the lot for free (and it was over ?100)! I don't think they

make mistakes like that anymore. One thing we both find though is that our

bills are much lower as there's none of this impulse buying.

I think Iceland are also online as well now.

Hannah

Online Grocery Shopping

Does anyone use this and, if so, which is the best?

I've used both Sainsburys and Tesco in the past but all my experience is

over a year out of date now so I'd be interested to hear what people

think of the current services.

Seems like all the other local stores too e.g. Co-op and Asda are also

offering online services.

--

[Guest guest]

>I think Tescos are the only supermarket to deliver in this area. I

>think C must use the same one as me with deliveries coming from

>the York Tadcaster store.

>Trisha

>SAHM to 3 boys

No, mine comes from Seacroft on the Leeds ringroad.

Curran

Mum to 4 boys. Co-Chair, MVA, Valley cushion agent, homebirth support

and booking clerk Selby Rural NCT

Region 7 Secretary

[Guest guest]

-

>

> I used Tescos for the first time recently and they were excellent.

The 2 or 3

> things that were out of stock were replaced with something similar

and were

> pointed out to me by the delivery man in case I wasn't happy with

them. They

> arrived on time with an itemised list.

That's the key I think; to always give them an alternative in case.

Then it can work quite well. I made the mistake of wanting exactly

and only what I wanted, and as a result, had large gaps in my order.

Well, to be honest, if I want kosher baked beans for example, it's no

good at all if they send me non kosher ones as an alternative. I

suppose loo paper and paper towels can easily be substitued for

others.

Ruthie

[Guest guest]

I use Tesco every two weeks and think it's great, there have been some rather

odd substutions, but usually it's fine. The delivery always turns up on time

and the drivers are really helpful.

It's good for all that bulky stuff, I go every other week myself and just get

fresh veg etc. and the alternate week have it delivered with bulky stuff - and I

must say the weeks I have stuff delivered it's far cheaper and I get more stuff,

which is quite spooky!

Joanne King

SAHM to Ethan - HB 29.06.00

Minute Secretary Colchester & District

[Guest guest]

Jenni said:

I've only used Tesco and found it okay. The deliveries have always been

early though and I found that annoying but would have seemed petulant to

send them away

O I've sent them away and one women was really ratty about it - I would like to

point out though that each time I've had good reason ie. once was bathing DS

when he was about 3 months, door bell rang, had to drag him out of the bath to

answer door, there stands Tesco delivery women giving me bags without even

looking up! - I pointed out that the delivery wasn't for another hour, and that

I had to finish bathing my son, feed him and put him to bed and then shopping

could be delivered. She then told me that I was her last delivery and she could

wait while I dressed DS (gee thanks!) and if I didn't accept it now I couldn't

have it at all!! - to which I pointed out that I was paying for a service and

for my shopping to be delivered between 7-9pm not at 6pm and if she had a

problem with that we could phone the store manager. She then humped off back to

her van and said she would wait, I finished bathing, feeding etc. DS put him to

bed and then went out at 7.10pm ;-)) to collect my shopping from one very

unhappy lady.

O and I also complained to Tesco's about her behaviour and got a £15.00 voucher

- woo hoo!

Joanne King

SAHM to Ethan - HB 29.06.00

Minute Secretary Colchester & District

[Guest guest]

I have used both Tesco's and Asda's I prefer ASda's but they don't give you a

substitue which means that you have to go out and buy it anyway so I have gibven

up on online shopping for now!

Love

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Re: Online Grocery Shopping

I use Tesco's quite regularly and have never had any problems with

deliveries or missing items. Occasionally get substitutes - usually

because they haven't got the right pack size so they put in 2 small

packs instead of 1 large.

Find it really useful for bulky stuff like you say - drinks, tins,

toilet rolls etc!

> Does anyone use this and, if so, which is the best?

>

> I've used both Sainsburys and Tesco in the past but all my

experience is

> over a year out of date now so I'd be interested to hear what people

> think of the current services.

>

[Guest guest]

I think the moral of this is that if you are super-particular about what

you want, then don't order those items online. But if you are willing to

trade-off detail for incredible convenience then go for it.

I used Tesco Direct when we lived in the UK and I thought it was absolute

bliss. Anything beats dragging four children around a supermarket,

especially when one of them is a newborn. I do recall substitutions but

none of them ever bothered me. And sometimes I ordered the wrong quantity

being unaware of how many kilos I needed of various fruits and veg. I have

very fond memories of having bottles of wine delivered. Oh dear, I hope

I'm not getting homesick again!

J

-----Original Message-----

From: Vaudin [sMTP:jennifer@...]

In some households Ruthie, getting the wrong loo paper and paper

towels would indeed be regarded in the same light as non kosher beans

in yours :-)))) It is something that puts me off online grocery

shopping, even though I do a lot of other shopping online - Amazon,

Kids Stuff, Lush, holidays etc - like you, I want what I want and do

without otherwise.

[Guest guest]

That 5 quid is the best money I spend each week. For a start I save the

petrol and the time going round the shop, but also it would drive me round

the bend dragging the kids with me as well (3 boys aged 4, 2 and 5 months).

I do like shopping, even food shopping sometimes, but *not* with the

children. I definitely spend less by sticking to what I need and if I think

the bill is getting a bit high, I just go through my basket and chuck things

out. I manage to spend less each week with three children than my sister

does and she just has one 2 year old, so it is money well spent. I did stop

for a while because I thought of how much shopping that 5 pounds would buy,

but my bills went up.

Hannah

Re: Re: Online Grocery Shopping

> Jenni wrote:

> and resent paying 5.00 delivery charges ... but

> > not long to go now >>>>>>>>

I don't resent the £5 as when I order online I save money because I don't

see

things that aren't on my list and buy them!

http://www.foxstitch.co.uk/

[Guest guest]

>

> sometimes I ordered the wrong quantity

> being unaware of how many kilos I needed of various fruits and veg.

I showed my total ignorance of kilos when I ordered 3kg of broccoli, lucky

we all like it so much

Jenni

[Guest guest]

> That 5 quid is the best money I spend each week. For a start I save

the

> petrol and the time going round the shop, but also it would drive me

round

> the bend dragging the kids with me as well (3 boys aged 4, 2 and 5

months).

> I do like shopping, even food shopping sometimes, but *not* with the

> children.

I suppose that's the real bottom line. I haven't *had* to drag my kids

shopping for years. And even if Zehava wanted to come with me it

wasn't difficult to get up earlier than a teenager to avoid having to

take her! (nasty aint I!)

I do agree that the putting on checkout/packing up/unpacking and

putting away is a rea PITA and if you have it delivered you only have

the last stage. In Israel since most people don't drive, all

supermarkets have a home delivery service but you have to shop there

first and they are a REAL pain. Checkout queues are miles long and

seem to be peopled by hand-picked slowcoaches or argumentative hot

tempered Mediterranean types shouting and waving hands. And then

there are the security scares which prevent you getting to your car,

as I wrote in a previous post. It makes dragging myself round a nice

cool civilised Tesco, and doing my own packing up, seem like heaven!

Ruthie

[Guest guest]

> Hannah wrote:

> That 5 quid is the best money I spend each week. For a start I save the

> petrol

I guess that's my problem, nearest Tesco is only 3/4mile from me so I can't

justify the 5 quid

> I definitely spend less by sticking to what I need and if I think

> the bill is getting a bit high, I just go through my basket and chuck things

> out.

Hmmmmmmm have to see if I can justify it that way

Jenni

( & Gethyn) 17yrs, Mari 3yrs (H/B)

Babi Bach: 37wks+ (Planning Home Water-Birth)

" If you don't know your options - you don't have any "