Guest guest Posted October 24, 2001 Report Share Posted October 24, 2001 DH thinks I'm mad. I spent half hour on the phone to BT today because they overcharged on this months line rental. The princely sum of 24p. Fortunately it was a freephone call, but it did waste half hour of my precious day without DS (at nursery while I work - ha ha - at home). It was the principle of the thing. If they have charged everyone 24p too much, think how many millions they are making. But I did (I think) get a credit off them Todman Treasurer, Stansted Branch (R5) Mum to , 3¾ (can you tell I'm an accountant?) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 24, 2001 Report Share Posted October 24, 2001 Don't talk to me about BT!!! DH is self-employed and we got fed up of people ringing at all hours of the day and night to discuss their heating systems/bathroom suites so we paid out for a second line. As our surname is unusual (only 3 others in the book) we put it in my maiden name. That was 6 years ago. In August we became aware that Directory Enquiries were giving out both numbers to anyone ringing and asking for DH's number. I have no idea why as we have separate account nos and pay separately too. I rang and got them to stop and ensured that the second line was in my name. Last week we receive the 'phone book and guess what, they have put both numbers under DH!!!!!!! Somewhat defeats the object of paying for a second line! Needless to say after some " gentle persuasion " from me, they have changed the number free of charge but I now have to notify everyone that knows me of the change - so I love them too! Francesca (Annoyed of Tunbridge Wells!) BT > DH thinks I'm mad. I spent half hour on the phone to BT today because > they overcharged on this months line rental. The princely sum of 24p. > Fortunately it was a freephone call, but it did waste half hour of my > precious day without DS (at nursery while I work - ha ha - at home). > > It was the principle of the thing. If they have charged everyone 24p > too much, think how many millions they are making. But I did (I > think) get a credit off them > > Todman > Treasurer, Stansted Branch (R5) > Mum to , 3¾ > (can you tell I'm an accountant?) > > > Quote Link to comment Share on other sites More sharing options...
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