Guest guest Posted November 23, 2003 Report Share Posted November 23, 2003 Deanna, unfortunately, I am not the only one having a problem with Kaiser regarding this. My case manager with MetLife said they are having similar problems with Kaiser with other people's claims. Member services is the people to help and I've already contacted them about this. They are the ones who got me to the correct people who do the LTD medical records requests. If I hadn't contacted them, I'd probably still be bouncing around trying to find the right people. My case manager with Metlife has been very helpful and willing to do what she can to help me get these records to her. I have to call her on Monday to let her know that the records are on their way and for her to call me when she gets them, or to call me if she hasn't gotten them within 2 weeks (enough time for them to go through the mail). Yeah, days like Friday definitely make you want to quit, but I know I can't. I really need that LTD insurance as my state disability ends in January and I still haven't gotten a date for my hearing with Social Security. They said it can take up to 5 months to get a hearing date. and of course, they have me filling out more forms. Kimber -- Kimber Vallejo, CA hominid2@... Note: All advice given is personal opinion, not equal to that of a licensed physician or health care professional. Quote Link to comment Share on other sites More sharing options...
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