Re: I jumped a hurdle

August 26, 2000

Hi Tammy,

I learned an important lesson regarding insurance. I had mailed in my letter to

CIGNA and called about a week later to find out if they had reeived it. I was

told that it took TWO WEEKS to get something they received in the mail into the

system. I then faxed it in and called two days later - they said they had never

received the fax. the girl I talked to told me to fax it to her attendtion and

she would call me back to let me know she got it. I faxed it again and she

called the next day to say she had gotten it and walked it down personlly to

Medical Review and would call back in a week or so to tell me whether it had

been approved. So I would suggest you call the insurance company and see if you

can get the person who takes the call to do the same thing. I think it will

save a lot of time - and the get process underway faster.

Someone also posted a great idea yesterday or the day before - if you have not

already talked to your PCP about this surgery, send them the Patient Education

Manual and maybe some info from the Web site and ask him or her to read it

before you go in.

That way they will be prepared for the conversation asking him or her to support

you in seeking the surgery. I think it's a great idea (thanks to whoever

suggested it!!!). I was scared to talk to my PCP - I thought she would think I

was crazy. But after she read all the material she was really excited about it

as an option for me.

- waiting in Chicago

I jumped a hurdle

I think I jumped one of my hurdles this morning. I received my

insurance letter from Dr. R to send to my insurance co. I'm looking

at each step as a hurdle. The next is to get approval from my

insurance co. I think I might be pro-active and set up my pre-op

appointment with my PCP. Does anyone know if there is a time frame

in which Dr. R. wants your pre-op exam done? Any suggestions on

accomodations near the hosp.? I think my mother will go with so my

hubby can stay back and watch our 3 children. My supervisor is

wonderful and will approve pretty much anytime I need I'm the

director of a CBRF for Alzheimer's Residents (love my job). Have a

great day everyone, I'm smiling today (hurdle jumping does that).

Tammy in Wisconsin

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August 26, 2000

Hi Tammy, I'm in Kannapolis. I work on an Alzheimer's Unit to but

what does CBRF stand for? I love my job to.

I jumped a hurdle

> I think I jumped one of my hurdles this morning. I received my

> insurance letter from Dr. R to send to my insurance co. I'm looking

> at each step as a hurdle. The next is to get approval from my

> insurance co. I think I might be pro-active and set up my pre-op

> appointment with my PCP. Does anyone know if there is a time frame

> in which Dr. R. wants your pre-op exam done? Any suggestions on

> accomodations near the hosp.? I think my mother will go with so my

> hubby can stay back and watch our 3 children. My supervisor is

> wonderful and will approve pretty much anytime I need I'm the

> director of a CBRF for Alzheimer's Residents (love my job). Have a

> great day everyone, I'm smiling today (hurdle jumping does that).

> Tammy in Wisconsin

>

> This message is from the Mini-Gastric Bypass Mailing List at Onelist.com

> Please visit our web site at http://clos.net

> Get the Patient Manual at http://clos.net/get_patient_manual.htm

>

> To Unsubscribe Send and Email to:

MiniGastricBypass-unsubscribe (AT) egroups (DOT) com

>

August 27, 2000

Hi all,

I posted yesterday about faxing the insurance letter instead of mailing it.

After mailing and then faxing it the first time, CIGNA (Illinois) claimed they

had never received it. I finally talked to someone on Thursday who said to fax

it to her attention and she would personally walk it down to Medical Review and

call me back. I expected a call back within a week. I turned my cell phone on

yesterday and there was a voice mail message from Friday saying that I had been

APPROVED!! I am so excited. Now I'm just waiting for my PCP to return from

vacation so I can finishe the packet and get it in to Dr. R.