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Today I finally called my husband's employment benefit department to complain

and ask for assistance in fighting Cigna's assinine demands for nitpicking

info.

My policy clearly states " Gastric stapling and gastric bypass surgery is

covered for Morbid Obesity. " There are no exceptions or loop holes. It is

covered - period.

When I detailed to the individual the hell Cigna has been giving me the

benefit's clerk asked me if I had ever seen the film " Rainmaker " with Danny

DeVito and Matt Damon (you will recall it was about an unscrupulous insurance

company that denied all claims regardless of their validity). It hit me that

she was right that is exactly what all of our insurance companies are doing

to all of us.

I understand Dr. Rutledge's frustration with the insurance process. I share

his disgust and exhaustion.

I now know why people go crazy and shoot up offices. They are forced to do

so by the slow, methodical torture of individuals like those employed at

insurance companies.

Don't worry, Dr. Rutledge, I'm not crazy, I'm not going to shoot up an

office. But the daydreams sure are satisfying.

JC

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