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Marg,

Cigna told me the same thing, they would have to talk to the doctor's

office not me (their insured). I didn't know what to do so I e-

mailed Debbie yesterday and asked her to call when she could (I know

she's busy). I just want to know where they are in the process, if a

decision has been made or not. I plan to appeal if they turn it down

but I'm going ahead with the surgery as a self pay.

Good luck to all with Cigna.

in Charlotte

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